UNITED STATES

SECURITIES AND EXCHANGE COMMISSION

Washington, D.C. 20549


FORM 10-K

[X] ANNUAL REPORT PURSUANT TO SECTION 13 OR 15(d) OF THE SECURITIES EXCHANGE
ACT OF 1934

For the Fiscal Year Ended December 31, 2000

[_] TRANSITION REPORT PURSUANT TO SECTION 13 OR 15(d) OF THE SECURITIES
EXCHANGE ACT OF 1934

For the transition period from [ ] to [ ]

Commission File Number: 0-9628


ANCHOR PACIFIC UNDERWRITERS, INC.

(Exact name of Anchor as specified in its charter)

               Delaware                                 94-1687187
     (State or other jurisdiction of                 (I.R.S. Employer
     incorporation or organization)                 Identification No.)

           610 West Ash Street                             92101
          San Diego, California                         (Zip Code)
(Address of principal executive offices)

Anchor's telephone number, including area code: (619) 557-2777

Securities registered pursuant to Section 12(b) of the Act:

None

Securities registered pursuant to Section 12(g) of the Act:

Common stock, $.02 par value


Indicate by check mark whether the registrant (1) has filed all reports required to be filed by Section 13 or 15(d) of the Securities Exchange Act of 1934 during the preceding 12 months (or for such shorter period that the registrant was required to file such reports), and (2) has been subject to such filing requirements for the past 90 days. [_] Yes [X] No

Indicate by check mark if disclosure of delinquent filers pursuant to Item 405 of Regulation S-K ((S) 229.405 of this chapter) is not contained herein, and will not be contained, to the best of the registrant's knowledge, in definitive proxy or information statements incorporated by reference in Part III of this Form 10-K or any amendment to this Form 10-K. [_]

The aggregate market value of the voting stock held by non-affiliates of the registrant as of December 31, 2001 was $136,587.

As of December 31, 2001, the registrant had 4,709,910 shares of common stock outstanding.

DOCUMENTS INCORPORATED BY REFERENCE

Exhibit Index is on page 32.


ANCHOR PACIFIC UNDERWRITERS, INC.

TABLE OF CONTENTS

PART I ........................................................................................................   2

  Item 1.  Business ...........................................................................................   2
  Item 2.  Properties .........................................................................................  13
  Item 3.  Legal Proceedings ..................................................................................  13
  Item 4.  Submission of Matters to a Vote of Security Holders ................................................  14

PART II .......................................................................................................  14

  Item 5.  Market for Anchor's Common Equity and Related Shareholder Matters ..................................  14
  Item 6.  Selected Financial Data ............................................................................  15
  Item 7.  Management's Discussion And Analysis Of Financial Condition And Results Of Operations ..............  16
  Item 8.  Financial Statements and Supplementary Data ........................................................  25
  Item 9.  Changes in and Disagreements With Accountants on Accounting and Financial Disclosure ...............  25

PART III ......................................................................................................  27

  Item 10. Directors and Executive Officers of the Anchor .....................................................  27
  Item 11. Executive Compensation .............................................................................  29
  Item 12. Security Ownership of Certain Beneficial Owners and Management .....................................  30
  Item 13. Certain Relationships and Related Transactions .....................................................  30

PART IV .......................................................................................................  32

  Item 14. Exhibits, Financial Statement Schedules, and Reports on Form 8-K ...................................  32

SAFE HARBOR STATEMENT UNDER THE SECURITIES LITIGATION REFORM ACT OF 1995

This Annual Report on Form 10-K contains forward-looking statements within the meaning of that term under the Private Securities Litigation Reform Act of 1995. Additional written or oral forward-looking statements may be made by Anchor from time to time, in filings with the Securities and Exchange Commission or otherwise. Statements contained herein that are not historical facts are forward-looking statements made pursuant to the safe harbor provisions referenced above. In addition, when used in this discussion, the words, "anticipates," "expects," "intends," "plans" and variations thereof and similar expressions are intended to identify forward-looking statements. Forward-looking statements are inherently subject to risks and uncertainties, some of which cannot be predicted or quantified, based on current expectations. Consequently, future events and actual results could differ materially from those set forth in, contemplated by, or underlying the forward- looking statements contained in this Annual Report. Statements in this Annual Report, particularly in the Notes to Financial Statements and Item 2. Management's Discussion and Analysis of Financial Condition and Results of Operations describe certain factors, among others, that could contribute to or cause such differences. Such forward-looking statements involve risks and uncertainties, and actual results could differ from those described herein. While the statements represent management's current judgment as to the near-term future prospects of its business, such risks and uncertainties could cause actual results to differ from the above statements. Factors which could cause actual results to differ include the following:
controlling operating costs; the impact of competitive products, pricing and services; the availability of capital to finance operations and future expansion; and unanticipated regulatory changes. Other risk factors are detailed in Anchor's filings with the Securities and Exchange Commission. Anchor assumes no obligation to update forward-looking statements.

1

PART I

Item 1. Business

Summary

Anchor Pacific Underwriters, Inc., is a holding company with: (a) a wholly-owned operating subsidiary, Spectrum Managed Care of California, Inc., ("Spectrum CA") engaged in telephonic medical case management and utilization review; and (b) other direct and indirect subsidiaries that were engaged in employee accident and health benefit plan administration prior to January 2002 but are now dormant with no ongoing business activities. Anchor Pacific Underwriters, Inc., and its subsidiaries shown in the table below are collectively referred to as "Anchor" and/or the "Company" unless the context otherwise requires.

ANCHOR PACIFIC UNDERWRITERS, INC.
(a Delaware corporation)
Business: Holding Company

SPECTRUM MANAGED CARE OF CALIFORNIA, INC.

---- (a Delaware corporation wholly-owned by Anchor Pacific Underwriters, Inc.)
Business: Telephonic Medical Case Management & Utilization Review


(Commenced January 2001)

WARD BENEFITS ADMINISTRATORS & INSURANCE SERVICES, INC.

---- formerly known as Harden & Company Insurance Services, Inc. (a California corporation wholly-owned by Anchor Pacific Underwriters, Inc.)
Business: Employee Accident & Health Benefit Plan Administration


(Discontinued January 2002)


  HARDEN & COMPANY OF ARIZONA, INC.                          PACIFIC HERITAGE ADMINISTRATORS OF
     formerly known as Benefit Resources, Inc.                            NEVADA, INC.
  (an Arizona corporation wholly-owned by Ward                (a Nevada corporation wholly-owned by Ward
Benefits Administrators & Insurance Services, Inc.)         Benefits Administrators & Insurance Services, Inc.)
Business: Employee Accident & Health Benefit Plan          Business: Dormant - Formerly Employee Accident & Health
  Administration (Discontinued September 2001)                     Benefit Plan Administration

In March 2000, Ward North America Holding, Inc. ("WNAH") purchased 1,853,300 shares of Series A Convertible Preferred Stock of Anchor representing approximately 79% of the Company's outstanding voting securities on an as-converted basis. WNAH is a privately held holding company with operating subsidiaries providing diversified loss claims and managed care services to the insurance industry with approximately 55 offices in the U.S. and 4 offices in Canada. WNAH's largest equity holders include CEO, Jeffrey Ward, Mutual Risk Management (NYSE: MM), Benfield-Blanch and Employers Reinsurance Corporation. As of December 31, 2000 and 2001, all of the Company's directors were officers of WNAH.

Anchor received cash proceeds of $2,000,000 from the sale of Series A Convertible Preferred stock to WNAH in March 2000. In addition, WNAH provided the Company with up to $1,000,000 of working capital through a convertible credit facility in connection with the stock purchase. Approximately $1,800,000 of the Company's new working capital was immediately applied toward the satisfaction of delinquent and maturing debt obligations, employee severance payments, and other expenses.

At the time WNAH purchased Anchor stock, the Company's sole business was the performance of third-party employee accident and health benefit plan administration and related services by two subsidiaries, Ward Benefits Administrators & Insurance Services, Inc., ("WBAIS"), formerly known as Harden & Company

2

Insurance Services, Inc., ("Harden-CA"), and Harden & Company of Arizona, Inc., ("Harden-AZ"). Shortly following the WNAH transaction, Harden-CA and Harden-AZ discontinued the use of their common trade name "Harden Group" in favor of "Ward Benefits Administrators" ("WBA" or "WBA companies") in an effort to leverage the brand identity and industry relationships of the Company's new majority shareholder.

In 2000, WBA designed, implemented and administrated accident and health benefit plans for small to medium sized employer groups. WBA's services included: billing; receiving and managing employer plan contributions and/or insurance premium payments; monitoring and maintaining employee and dependent eligibility; preparing required government and tax reports; responding to employee and provider information requests; reviewing and adjudicating benefit claims for coverage; and generally fulfilling the benefits claims settlement process. As compensation for such services, WBA typically received fees based on a percentage of insurance premiums collected, or a monthly service fee determined in accordance with a per capita fee schedule. In conjunction with their benefits plan administration activities, the WBA companies re-marketed the services of preferred provider organizations, prescription drug providers and various managed care providers to its customers. WBA also derived revenue from commissions on stop-loss and excess insurance policies covering self-funded accident and health benefit plans it administered. WBA's customer base in 2000 consisted of small, private sector employers and insured groups in the Western United States, primarily concentrated in California, Arizona, Oregon and Texas. The WBA companies maintained offices in Portland, Oregon, Concord, California, and Scottsdale, Arizona during the year.

In early 2000, the Company planned to reorganize its management, convert WBA's benefits plan administration business onto a single software application, standardize operating procedures, and significantly increase employee benefits plan administration revenues with referrals from WNAH's shareholders and strategic relationships. The company's working capital was insufficient to complete the turn around of WBA's employee health benefit plan administration business. The WBA companies continued to incur operating losses throughout the year as terminating accounts greatly outnumbered new ones. Market conditions contributed to WBA's inability to generate new self-insured benefit plan administration business as premiums for excess and stop-loss insurance increased substantially in 2000 over prior years' rates. Furthermore, many insurers and underwriters withdrew from or refused to quote new and renewal self-insured cases. The anticipated synergies with WNAH's client, broker and insurer relationships failed to materialize and the Company received little new benefits plan administration business from WNAH's shareholders. The Company did not realize cost savings due to delays and cost overruns in planned information technology upgrades and computer systems conversions intended to greatly increase operating efficiencies. WBA attempted to mitigate declining revenues by reducing staff and other operating costs during the year. WBA's Concord, California office was closed in November 2000. The Company's total employment at year end 2000 was 98 compared to approximately 170 in April 2000.

As a result of WBA's on-going operating losses and the Company's under-capitalization, Anchor's Board of Directors (the "Board") directed management to attempt to raise additional working capital. Additionally, management and the Board began investigating alternative product and service lines to diversify the Company's business. The Company identified the managed care business as an expansion alternative offering favorable prospects and potential synergies with WNAH's other subsidiaries.

The Company began to diversify its business by purchasing substantially all of the assets and business of Novaeon, Inc., ("Novaeon") from Novaeon's Chapter 11 bankruptcy estate on January 12, 2001. Novaeon was a national managed care service provider formed in 1998 through the acquisition and consolidation of regional managed care entities. Prior to its bankruptcy, Novaeon performed utilization review, peer review, pre-certification, medical bill review and both telephonic and field medical case management services on a national basis. Legion Insurance Company financed the transaction by providing Anchor a $2,000,000 loan arranged by WNAH. The acquired assets and remaining loan proceeds were subsequently transferred to a new Anchor subsidiary, Spectrum Managed Care of California, Inc., ("Spectrum CA"), which is presently engaged in a national telephonic medical case management and utilization review business (See Recent Developments).

3

The declining revenues of the WBA companies outpaced their operating cost reductions in 2001. Significant customer accounts of Harden - AZ and WBAIS terminated in the second quarter of 2001. Anchor's inability to raise working capital and the WBA companies' rapidly deteriorating financial condition and business prospects caused both companies to commence discussions with potential acquirers of their business in June 2001. Further revenue losses caused Harden-AZ to close its Scottsdale, Arizona and San Antonio, Texas offices, transition its few remaining accounts to other administrators, and discontinue business operations by September 2001. WBAIS's accident and health plan administration business was consolidated into its Portland, Oregon and Wheaton, Illinois offices at that time.

By late 2001, WBAIS customers' dissatisfaction with its limited information systems capabilities and service levels had reached the point that it appeared likely that most, if not all, of WBAIS's customers would terminate their service agreements by the end of the first quarter of 2002, if not sooner. Furthermore, WBAIS's mounting trade debt, continuing operating losses and lack of working capital made it unlikely WBAIS could remain in business and service customers through the first quarter of 2002. In January 2002, WBAIS concluded negotiations with Loomis Management Company, Inc., a major employee health plan insurance broker and administrator. The parties reached an agreement intended to meet the ongoing service needs of WBAIS's customers and mitigate the potential harm to them from the foreseeable cessation of WBAIS's operations. The agreement also sought to preserve the value of WBAIS's remaining customer relationships for the benefit of the company, its creditors, and Anchor.

The agreement, effective as of January 1, 2002, provided for WBAIS and its affiliates to introduce customers to a newly-formed company, Loomis Benefits West, Inc., ("LBW"). In exchange for the referrals, LBW agreed to pay WBAIS periodic referral fees based on LBW's gross revenue for a period of ten (10) years commencing January 1, 2002. Management introduced its remaining customers to LBW and provided assistance in the transition of accounts electing to retain LBW. WBAIS completed the wind down of its employee benefits plan administration business and terminated all remaining employees by the end of January 2002 (See Recent Developments).

Beginning in February 2002, the Company will dedicate its financial and personnel resources to growing the managed care business of Spectrum CA.

Background

Anchor was organized in 1986 as a California general partnership for the specific purpose of acquiring Harden & Company Insurance Services, Inc., a third-party employee benefits administrator ("Harden"). Anchor was reorganized as a private California corporation in March 1987, and reincorporated in January 1995, as a Delaware corporation in connection with a merger with System Industries, Inc. As a result of the merger, Anchor became a public company.

From 1986 through 1990, Anchor, through Harden, focused primarily on providing administration services for group insurance benefit plans. In 1990, Anchor began diversifying its business by providing property, casualty and workers' compensation insurance products and services, as well as offering market studies and program analysis for certain non-profit associations who had endorsed Anchor's products.

From 1990 through 1996, Anchor expanded its property and casualty business by acquiring certain assets, including insurance brokerage accounts. In 1994, Anchor acquired the property and casualty insurance brokerage company, Putnam, Knudsen & Wieking, Inc. ("PKW") and consolidated all of its property and casualty insurance brokerage business into PKW. After evaluating trends in the insurance industry, Anchor's Board of Directors decided to sell its property and casualty business and to focus on its third-party administration business. In January 1999, Anchor sold substantially all the assets of PKW to an unrelated third party. In 1999, PKW changed its name to Shelby Insurance Services, Inc., ("Shelby"). On March 9, 2000,

4

Anchor sold all of Shelby's capital stock to James R. Dunathan, a former officer and member of the Board of Directors.

As part of its expansion strategy in 1994, Anchor acquired Benefit Resources, Inc. ("BRI") a third-party employee benefits administration business located in Scottsdale, Arizona. In 1998, BRI changed its name to Harden & Company of Arizona, Inc. In 1995, Harden acquired certain third-party administration accounts from Dutcher Insurance Agency, Inc. ("Dutcher"), located in Stockton, California. In July 1997, Harden took over a third-party administration business, located in Los Angeles, California, that was previously serviced by an unrelated third party. As a result of declining revenues of the Los Angeles business due to carrier rate increases, the Los Angeles office was closed at the end of February 1999.

Effective January 1, 1998, Anchor and Harden entered into an agreement to acquire the assets and third-party administration business of Pacific Heritage Administrators ("PHA"), a firm based in Portland, Oregon. The PHA third-party administration business was operated as a division of Harden following the acquisition. This transaction enabled Harden to expand its operations in Oregon, Washington, Idaho and Nevada and substantially enhanced its revenues in 1998.

In June 1998, Anchor reorganized its third-party administration services division. Anchor established the "Harden Group" as the consolidated name for the management and marketing of third-party administration services of Harden- CA, Harden-AZ, PHA, and Pacific Heritage Administrators of Nevada, Inc. ("PHA-NV"). In 1998, the Harden Group maintained four offices located in Concord, California, Fresno, California, Scottsdale, Arizona, and Portland, Oregon, providing third-party benefits administration services to clients throughout the Western United States. The Fresno, California office was later closed in early 2000.

In March 2000, WNAH purchased approximately 79% of the outstanding voting equity securities of Anchor. WNAH is a holding company with operating subsidiaries providing diversified claims and managed care services to the insurance industry in the U.S. and Canada.

Effective December 28, 2000, Anchor entered into a purchase agreement to acquire substantially all of the assets and business of Novaeon; a national managed care service provider, from Novaeon's Chapter 11 bankruptcy estate.

Recent Developments

Purchase of Managed Care Assets and Business

In order to increase and diversify its revenue base, Anchor entered the managed care service business in January 2001 by purchasing substantially all of the assets and business of Novaeon, (the "Novaeon Assets") from Novaeon's Chapter 11 bankruptcy estate. Prior to its bankruptcy, Novaeon performed utilization review, peer review, pre-certification, medical bill review and both telephonic and field medical case management services on a national basis. Revenues for Novaeon for the year ended December 31, 2000 were $7,815,059. Net loss for Novaeon for the year ended December 31, 2000 was $1,919,166.

Anchor's purchase of the Novaeon Assets was consummated pursuant to an asset purchase agreement between the parties dated December 28, 2000 (the "Novaeon Asset Purchase Agreement"), the terms of which were approved by the Bankruptcy Court for the Eastern District of Pennsylvania (Bankruptcy No. 00-18821 BIF). Pursuant to the Novaeon Asset Purchase Agreement, Anchor delivered a cash down payment of $1,500,000 and a contingent promissory note in the principal amount of $3,500,000 (the "Novaeon Note"). The terms of the Novaeon Note provide for the principal amount to be reduced on a dollar-for-dollar basis in the event the business operated by Anchor using the Novaeon Assets realized less than $10,000,000 in revenue during the calendar year 2001. In no event, however, would the principal amount of the Novaeon Note be reduced below $500,000. The Company anticipates the principal balance of the Novaeon Note will be reduced

5

to the $500,000 minimum balance based on Spectrum CA's unaudited 2001 revenue of approximately $4,700,000.

In order to finance the Novaeon acquisition and provide working capital for its new managed care service business, Anchor obtained a secured convertible loan from Legion Insurance Company ("Legion"), a principal shareholder in WNAH, in the amount of $2,000,000 (the "Legion Loan"). The note evidencing the Legion Loan ("Legion Note") provided for its automatic redemption in exchange for Anchor issuing equity securities upon completing an equity offering by June 30, 2001, resulting in gross proceeds of at least $3,000,000. Upon such event, Anchor's obligations under the Legion Note would be satisfied by the issuing of Anchor securities to Legion having a value equal to the Legion Note's outstanding balance of principal and interest. Legion and Anchor agreed the value of the equity securities to be issued to Legion in redemption of the Legion Note would be equal to the per-share price Anchor received in the equity offering. The repayment of the Legion Loan is secured by a security interest in favor of Legion encumbering all the Novaeon Assets pursuant to the terms of a Security Agreement between the parties dated January 12, 2001.

WNAH assisted Anchor to obtain the Legion Loan. As a condition of making the Legion Loan, Legion required WNAH to enter into a Note Purchase Agreement dated January 12, 2001 (the "Legion Note Purchase Agreement"). The Legion Note Purchase Agreement granted Legion the option to cause WNAH to purchase the Legion Note from Legion in the event Anchor failed to complete an equity offering by June 30, 2001, resulting in cash proceeds of at least $3,000,000. The Legion Note Purchase Agreement grants Legion the right to cause WNAH to acquire Legion's rights under the Legion Note in exchange for the issuance of WNAH common stock to Legion having an aggregate value of $2,000,000 (plus the sum of unpaid interest under the Legion Note) at an agreed value of $4 per share.

In conjunction with the Legion Note Purchase Agreement, Anchor and WNAH entered into an assignment and assumption agreement dated January 12, 2001 (the "Assignment & Assumption Agreement") in which Anchor agreed that in the event that (i) Anchor failed to complete a $3,000,000 equity offering by June 30, 2001 and (ii) Legion exercised its option to cause WNAH to purchase the Legion Note under the Legion Note Purchase Agreement; WNAH, as the transferee holder of the Legion Note, would have the right to acquire all of the equity securities of Spectrum CA from Anchor in exchange for the cancellation and release of all Anchor's repayment obligations under the Legion Note and the assumption by WNAH of all Anchor's repayment obligations to Novaeon's bankruptcy estate under the Novaeon Note.

Anchor was unable to complete a $3,000,000 equity offering by June 30, 2001 as contemplated by the parties at the time of the Novaeon acquisition. Legion agreed to an initial extension of the Legion Loan until December 31, 2001. No further extensions have been granted by Legion although negotiations for such an extension are ongoing. There can be no assurance that a further extension will be obtained.

As further consideration for Legion to make the $2,000,000 Legion Loan to Anchor, WNAH amended the terms of an existing contingent $5,000,000 promissory note owed by WNAH to Legion, resulting in terms that are substantially more favorable to Legion.

The parties closed the Novaeon Asset purchase on January 12, 2001. Anchor used $1,500,000 of the Legion Loan proceeds for the required down payment. The balance of the proceeds were later transferred to Spectrum CA to finance the start up of its operations and to be applied toward the satisfaction of the Novaeon Note when it matures in April 2002. Anchor accounted for the Novaeon acquisition transaction using the purchase method of accounting.

Immediately following the close of the Novaeon transaction, Anchor conveyed the purchased Novaeon Assets to its newly formed subsidiary, Spectrum CA. Thereafter, Spectrum CA hired nearly all of Novaeon's management, administrative and technical staff associated with Novaeon's telephonic medical case management and utilization review operations. Novaeon's other managed care businesses were not continued by Spectrum CA. Spectrum CA currently performs telephonic medical case management and utilization review

6

services in nine offices throughout the United States, with its principal service center located in Exton, Pennsylvania. Spectrum CA enjoys a national client base consisting of self-insured employers, insurers, and third-party loss claims and benefits plan administrators (See Continuing Operations).

Discontinuation of WBA's Employee Benefits Plan Administration Businesses

The WBA companies' revenue losses from terminating and non-renewing accounts accelerated rapidly after 2000 and management was unable to reduce operating costs sufficiently to mitigate declining revenue. WBA's clients continued to be generally dissatisfied with the company's limited data reporting capabilities and its inability to provide system features available to them from other vendors such as direct internet access to plan and benefits information for employers, covered employees and medical providers. Ongoing efforts by Anchor's management and Board of Directors to secure additional equity and/or debt capital were unsuccessful. In June 2001, Anchor's Board of Directors determined it was doubtful that sufficient working capital could be obtained to address WBA's rising debt and complete the turn-around of its employee benefits plan administration business.

That same month, based on the probability it would not obtain additional working capital in the foreseeable future, the WBA companies began discussions with prospective acquirers of their businesses, including Loomis Management Company, Inc. ("Loomis"). Loomis is a privately-held insurance brokerage and third-party employee benefits plan administrator headquartered in Wyomissing, Pennsylvania with offices in Lancaster, Pennsylvania, Annapolis, Maryland and Fort Lauderdale, Florida. Loomis' diversified insurance brokerage business involves representation of a wide range of personal and commercial property and casualty lines as well as employee benefits.

As the year progressed, WBA's management conducted negotiations with a number of parties regarding the potential acquisition of WBA's business. Due diligence reviews of WBA's business operations were performed by Loomis and others despite the accelerating deterioration of the company's business and prospects. The parties' due diligence included, among other things, the analysis of the WBA companies' customer base and contract pricing, the probability of retaining and renewing the accounts, and foreseen difficulties and costs to convert their account data and benefit plan designs to different information systems applications.

In September 2001, Harden-AZ closed its unprofitable offices in Scottsdale, Arizona and San Antonio, Texas and discontinued its operations. All of WBAIS's benefit plan administration business was consolidated into its Portland, Oregon and Wheaton, Illinois offices at that time.

By late 2001, continuing losses and account terminations made it doubtful that WBAIS could remain in business beyond the first quarter of 2002 without an infusion of substantial additional working capital. Meanwhile, WBAIS's customers' dissatisfaction continued to heighten as the company remained unable to convert to a modern plan administration computer system due to its capital constraints. Management believed that most customer contracts with renewal dates of January 1, 2002 would likely not renew and that most, if not all, of its remaining customers would terminate by the first quarter of 2002 unless a new computer system was fully operational prior to that time. Anchor advised WBAIS that sufficient working capital would likely not be available in the near term. As a result, management concluded WBAIS would have no choice but to abandon its service contract obligations and cease operations if an acceptable alternative was not found.

In order to avoid the imminent breach of its remaining service agreements and preserve the value of its business for the benefit of the company and its creditors, and its parent shareholder, WBAIS entered into an agreement with a newly-formed Loomis subsidiary, Loomis Benefits West, Inc., ("LBW") dated and effective January 1, 2002 (the "Referral Agreement").

The Referral Agreement provides for WBAIS and its affiliates to introduce benefit plan administration

7

customers to LBW for a ten (10) year period commencing on January 1, 2002. In exchange for the referrals and the prospect of ongoing referrals, LBW agreed to pay WBAIS: (a) monthly "Base Revenue Commissions" equal to 4% of LBW's "Base Gross Revenue" during 2002 - 2003 and 6% of LBW's Base Gross Revenue during 2004
- 2011; and (b) quarterly "Business Development Consideration" in the amount of 10% of LBW's "Gross Revenue" derived from "Referred Customers" during 2002 - 2011. "Gross Revenue" under the Referral Agreement means commissions and administration fees earned by LBW on a cash basis less brokerage fees and commissions payable to other brokers, refunds, rebates, credits, etc. "Base Gross Revenue" is defined as "Gross Revenue" less "Gross Revenue" derived by LBW from "Referred Customers". "Referred Customers" are defined as LBW customers that were not previously customers of WBAIS and that become customers of LBW after January 1, 2002 through the direct or indirect referral of WBAIS or one of its affiliates, including WNAH and its subsidiaries. The Referral Agreement also requires WBAIS to indemnify LBW and its affiliates from future claims brought by WBAIS's creditors and other claimants for claims relating to or arising from obligations or acts of WBAIS.

Customers representing monthly revenue of approximately $160,000 engaged LBW beginning in January 2002. A number of accounts with January 1, 2002 renewal dates failed to renew their contracts with LBW and have retained other service providers. There can be no assurance, however, regarding the duration of LBW's vendor relationships with such customers or the sums WBAIS will ultimately receive under the Referral Agreement.

In addition to the Referral Agreement, WBAIS sold LBW a portion of its furniture located in its Portland, Oregon office. LBW has also agreed to reimburse WBAIS for certain employee compensation and benefits expenses paid by WBAIS in December 2001 and January 2002.

Continuing Operations - Spectrum CA

Medical Case Management and Utilization Review

Spectrum CA's principal business activity is managing the medical and disability care received by injured employees receiving workers' compensation benefits and employee and dependent participants in group accident and health benefits plans. These services are performed by licensed registered nurses or certified rehabilitation vocational counselors employed by Spectrum CA as case managers. Spectrum CA's client base consists of employers and employer groups that self insure their workers' compensation risks, workers compensation insurers, and national and regional third-party workers compensation claims administrators, including Ward North America, Inc., a subsidiary of WNAH.

Spectrum CA offers service programs which provide its clients with comprehensive care management commencing with early intervention by a licensed case manager, ongoing contact and coordination between the injured worker or plan participant, healthcare providers, the employer, the employer's insurer, and third-party claims and benefit plan administrators. The goals of Spectrum CA's case management and utilization review services are to identify potential obstructions to recovery, assess treatment alternatives, and develop and execute plans that achieve optimum, cost-effective, short and long term medical and vocational outcomes. Spectrum CA's case managers, among other things, perform pre-certifications for prescribed treatments, assist employers with the development of transitional duties to accommodate injured workers' restrictions, and seek to identify and address over or under utilization, inappropriate care, failed or premature return to work, permanent or temporary loss of function, and the need for vocational rehabilitation.

Spectrum CA currently performs telephonic case management and utilization review services at nine locations throughout the United States, with its principal facility located in Exton, Pennsylvania. Spectrum CA shares office space with Ward North America, Inc., at three of the locations. Dedicated Spectrum CA case management and utilization review units occupy space within five offices of its largest third-party claims administration client.

8

Communications between Spectrum CA's case managers and injured workers, plan participants, health care providers, employers, insurers, and third-party administrators are usually conducted remotely via telephone, fax, and email. Occasionally, circumstances warrant face-to-face contact with injured workers or other parties. On those occasions, on-site visits are typically conducted by one of the company's approved subcontractors specializing in field case management services. Spectrum CA does not perform a claims administration function in performing case and utilization management, but rather acts as an advisor to the client for the purpose of making recommendations regarding the provision and payment of medical and related services. Responsibility for final determinations regarding an employer's or insurer's obligations to provide or pay for workers compensation or group medical benefits remains with Spectrum CA's employer, insurer and third-party administrator clients. Spectrum CA's services are provided under various fee arrangements, including flat fees for specified procedures and an hourly fee basis.

Discontinued Operations - Harden-AZ and WBAIS

Harden-AZ discontinued operations in September 2001 and WBAIS completed the wind down and cessation of its employee benefits plan administration business activities at the end of January 2002. All remaining employees of the company were terminated on or before January 31, 2002 and, thereafter, actions on behalf of the WBA companies will be taken by corporate officers who are not employed by them. WBAIS expects to receive monthly and quarterly fees under the Referral Agreement for a period of ten years commencing on January 1, 2002. There can be no assurance of the sums WBAIS will ultimately receive under the agreement, however. In addition to the consideration payable under the Referral Agreement, WBAIS and Harden-AZ intend to liquidate their remaining equipment, furniture and other assets at the earliest possible opportunity to generate additional capital for the benefit of the companies' creditors. Potential fair-market-value buyers for such tangible assets will include LBW and WNAH's various subsidiaries.

The funds WBAIS receives each month under the Referral Agreement and asset liquidation proceeds will first be applied toward the repayment of the WBA companies' various creditors. The companies will attempt to negotiate an equitable arrangement for the sharing and distribution of available funds among their secured and unsecured creditors. Such an arrangement will require the voluntary forbearance by Anchor's secured lenders and the companies' secured and unsecured creditors who might otherwise pursue judgements in court. The companies are hopeful an arrangement satisfactory to them and their creditors can be reached without a voluntary bankruptcy. However, an involuntary bankruptcy initiated by the companies' creditors is possible. It is also possible that the companies will eventually determine that bankruptcy would be in the best interest of the companies, their creditors, and Anchor.

Other Discontinued Subsidiary Operations

Property and Casualty Insurance Brokerage

Anchor first entered the insurance brokerage business in 1990 through an acquisition. Thereafter, it grew its insurance brokerage business primarily through acquisitions, the largest being PKW that was acquired in 1994. Following the 1994 acquisition of PKW, Anchor consolidated all of its property and casualty insurance brokerage business into PKW. This segment of Anchor's business focused on property and casualty (both commercial and personal lines), health, life and disability, as well as workers' compensation. PKW acted as an agent on behalf of insurers and other intermediaries in soliciting, negotiating and effecting contracts of insurance, and as a broker in procuring insurance contracts on behalf of insureds.

As an insurance agent and broker, PKW derived its income from the sale of insurance products and services and the receipt of commissions generated therefrom. Effective December 31, 1998, Anchor sold certain assets, including all of the insurance brokerage accounts of PKW for approximately $2,250,000 in cash. The proceeds derived from the PKW asset sale were largely used to reduce debt and to make additional financial resources available for working capital needs and third-party administration opportunities.

9

In 1999, PKW changed its name to Shelby Insurance Services, Inc. ("Shelby"). Effective March 9, 2000, Anchor sold all of the Shelby capital stock to James R. Dunathan, the Company's former Chief Executive Officer and a former director.

Working Capital Deficiencies

Anchor Pacific Underwriters, Inc.

Anchor's inability to complete an equity offering in 2001 has left it with insufficient working capital to meet its current and maturing debt obligations, as well as those of its subsidiaries, WBA and Harden-AZ.

Anchor is the borrower under a secured term loan extended by Comerica Bank, Anchor's commercial bank (the "Secured Bank Loan" and the "Bank" respectively). The outstanding balance of principal under the Secured Bank Loan as of December 31, 2001 was $502,486 payable in monthly amortized installments of principal in the amount of $16,500 and applicable interest for that month, with a balloon payment of $353,986 due on October 5, 2002. Anchor's repayment obligations under the Secured Bank Loan are secured by a blanket security interest in favor of the bank encumbering the assets of Anchor and its subsidiaries pursuant to a September 30, 1997 loan and security agreement. The Company has, to date, been able to make timely payments under the Secured Bank Loan but is in default under the financial covenants contained in the loan agreement. The Company has sought the forebearance of its covenant defaults from the Bank until the Secured Bank Loan's maturity date, October 5, 2002. The Bank offered its forebearance only until January 31, 2002, in exchange for the satisfaction of certain demands, including the execution and delivery to the Bank of an Unconditional Guaranty of the Secured Bank Loan by WNAH, Anchor's majority shareholder. Unless Anchor is able to satisfy all the Bank's conditions, it is possible, if not likely, the Bank will pursue its remedies as a secured creditor under the Secured Bank Loan. Further, it is doubtful the Company will be able to meet its ongoing Secured Bank Loan payment obligations without additional debt or equity financing due to it's other mounting delinquent and maturing debts described below.

As of December 31, 2001, Anchor had defaulted in the repayment of $310,000 of its Series B and Series D Debentures. The Company's outstanding debenture debt is subordinate to the Secured Bank Loan.

Anchor has recorded a contingent loss reserve of $435,000 relating to litigation between the Company and its former Chief Executive Officer, James Dunathan. The litigated dispute arose from Anchor's termination of Dunathan's consulting agreement and suspension of employment severance benefits in July 2000. An arbitrator recently awarded Dunathan contractual and compensatory damages in the amount of $278,000, plus arbitration costs, under the terms of a consulting agreement that became effective upon the termination of his employment in April 2000. Although Anchor is being defended in this matter under its employment practices liability insurance policy, the Company's insurer has taken the position that the award of contractual damages is not covered by the insurance policy. The Company disputes the insurer's position and is continuing to seek insurance coverage for a significant portion of the award. Additional claims relating to the termination of Dunathan's employment are still pending before a California Superior Court in Richmond, California. The Company does not have sufficient funds to satisfy the recent arbitration award of contract damages nor any additional uncovered awards in the pending Superior Court litigation if such were to occur.

Anchor's majority shareholder, WNAH, has foregone collection of sums due under its $1,000,000 convertible credit facility as well as additional cash advances made by it and certain of its subsidiaries to Anchor and the WBA companies. Since April 2000, Ward North America, Inc., ("WNA") a subsidiary of WNAH, has provided administrative and overhead support services to Anchor and its subsidiaries under inter-company resource sharing arrangements. WNA's overhead support includes the services of its senior executive personnel as well as the performance of human resources, accounting, insurance, legal, facilities management, information technology, and administrative functions. In addition, WNA has allowed Anchor and its subsidiaries to utilize its nationwide data network hardware and software infrastructure, web-site hosting capabilities and other communications resources. Anchor and its subsidiaries initially agreed to pay the sum of

10

$12,500 per month for WNA's overhead support services. The monthly support fee was increased to 9% of monthly net revenue of Anchor and its subsidiaries in January 2001 to more closely reflect the fair market value of the services, and the amount of the expense savings realized by Anchor and its subsidiaries under the arrangement. As of November 30, 2001, the outstanding balance of cash advances by WNAH and its subsidiaries to and on behalf of the Company and its subsidiaries, including the overhead support, was approximately $700,000.

WBAIS and Harden-AZ

WBAIS completed the wind down of its employee benefit plan administration business and terminated its remaining employees as of January 31, 2002. WBAIS and Harden-AZ intend to initiate negotiations of an equitable arrangement for the sharing and distribution of their minimal cash resources among their secured and unsecured creditors. Such an arrangement will require the voluntary forbearance by Anchor's secured lenders and the creditors of the WBA companies who might otherwise pursue legal action against them. Management is hopeful an arrangement satisfactory to the creditors can be reached without a voluntary bankruptcy. However, an involuntary bankruptcy initiated by the WBA companies' creditors is possible. It is also possible the WBA companies will determine that a bankruptcy filing would be in the best interest of the companies, their creditors, and Anchor.

Spectrum Managed Care of California, Inc.

Management believes Spectrum CA's available cash will be sufficient to maintain its operations assuming no downturn in its business. Neither Anchor nor Spectrum CA, however, has sufficient resources at this time to satisfy the April 2002 payment to the Novaeon Chapter 11 bankruptcy estate under the Novaeon Note. The principal amount of the Novaeon Note will be reduced according to its terms from $3,500,000 to $500,000 based on Spectrum CA's 2001 revenue. Management estimates that Spectrum CA will need to raise at least $300,000 of additional working capital by April 2002 unless it is able to negotiate an extended payment arrangement for the Novaeon Note balance. There can be no assurance that sufficient cash will be available to retire the Novaeon Note on schedule or that extended payment terms will be negotiated.

Recent Financing Activities

Since mid-2000, the Company has unsuccessfully attempted to raise additional equity and/or debt capital. Anchor's Board of Directors is doubtful a re-financing of the Company involving new unaffiliated third-party investors can be consummated in the near term. The Company continues to seek other sources of working capital but has recently directed its primary focus toward a financing solution involving its majority shareholder, WNAH, and WNAH's affiliates and shareholders.

Re-financing Plan

Anchor's Board of Directors is presently formulating a re-financing plan involving the conversion of debt held by affiliated and unaffiliated creditors (including WNAH and Legion) to Anchor common stock. The Company also intends to seek an extension of the maturity of the Secured Bank Loan beyond October 2002. The successful resolution of the Company's disputes with James Dunathan, either through a favorable litigation outcome, the receipt of insurance proceeds sufficient to mitigate an unfavorable outcome, or through a compromised settlement on terms acceptable to the Company, will likely be a material element of the re-financing plan (See Legal Proceedings).

11

The Board believes its plan, if successfully executed, will enable the Company to remain in business, and position it to raise new equity capital by the end of 2002. While the Board will continue to pursue this and other re-financing alternatives, there can be no assurance that the Company will successfully execute its complex refinancing plan as it involves multiple parties and contingencies.

Employees

As of December 31, 2001, Anchor and its subsidiaries employed approximately 68 full-time employees. None of Anchor's employees are presently represented by a union or covered by a collective bargaining agreement. Anchor believes its employee relations are good.

Regulation

Medical Case Management and Utilization Review

Spectrum CA's managed care operations depend on the continued validity and good standing under the licenses and approvals pursuant to which it currently operates. Licensing laws and regulations vary from jurisdiction to jurisdiction. In all jurisdictions, the applicable licensing laws and regulations are subject to amendment or interpretation by regulatory authorities. Such authorities generally are vested with broad discretion as to the granting, renewing and revoking of licenses and approvals.

Other factors, such as uncertainty about the potential effect of health care reform proposals, could also affect Spectrum CA's business. While Spectrum CA does not expect sudden comprehensive changes in health care regulations that could adversely affect its business, it cannot predict the effect that any future health care reform legislation will have on Spectrum CA's business condition or operations. Spectrum CA is unaware of any current regulatory proposals that could have any material effect on its liquidity, capital resources or operations.

Reports to Stockholders

Anchor will send its shareholders an Annual Report for the 2000 fiscal year on Form 10-K that will include audited financial statements in conjunction with a proxy at least 20 days prior to the next Stockholders Meeting to be held in early 2002. The Company is currently delinquent in filing reports with the SEC including this Annual Report on Form 10-K and its quarterly reports on Form 10-Q for the quarters ending March 31, 2001, June 30, 2001 and September 30, 2001 as well as Form 8-K relating to the acquisition by the Company of the assets and business of Novaeon, Inc. Following the filing of this Annual Report on Form 10-K, Anchor intends to complete and file its delinquent Forms 10-Q for the periods ended March 31, 2001, June 30, 2001 and September 30, 2001. Provided sufficient additional working capital is raised, the Company will seek to cure its Form 8-K delinquency by filing required audited financial statements for the operation of the Novaeon Assets by Novaeon, Inc., prior to their acquisition by Anchor. There can be no assurance that such additional working capital will be available to the Company in the near future, or at any time. Prior to January 1, 2001, the Company regularly filed reports with the SEC, including quarterly reports on Form 10-Q, current reports on Form 8-K, proxy and information statements on Schedules 14A and 14C, respectively, and general statements of beneficial ownership on Schedule 13D.

The public may read and copy any materials filed with the SEC at the SEC's Public Reference Room at 450 Fifth Street, N.W., Washington D.C. 20549. The public may also obtain information regarding the operation of this Public Reference Room by contacting the SEC by telephone at 1-800-SEC-0330. Additionally, the SEC maintains an Internet site that contains reports, proxy and information statements, and other information regarding issuers that file electronically with the SEC at http://www.sec.gov.

12

Item 2. Properties

Anchor and its subsidiaries occupy portions of WNAH's executive offices in San Diego, California pursuant to the resource sharing agreement between WNAH's subsidiary, Ward North America, Inc., ("WNA") and Anchor. Harden-AZ remains obligated for approximately 6,992 rentable square feet of office space in Scottsdale, Arizona and WBAIS remains subject to a lease for approximately 17,987 rentable square feet of office space in Portland, Oregon and additional office space in Wheaton, Illinois.

Item 3. Legal Proceedings

Anchor

On July 31, 2000, James R. Dunathan, a former officer and director of Anchor, filed a complaint in the Superior Court of California, County of Contra Costa, identifying Anchor, WNAH and certain unnamed individuals as defendants. The complaint alleges breach of contract, breach of an implied covenant, and fraud by Anchor, and alleged intentional interference with existing and prospective relationships by WNAH. The matter arose from actions taken by Anchor to retroactively terminate Dunathan's employment agreement for cause and terminate his ongoing consulting agreement with the Company. The complaint seeks recovery of severance benefits under Dunathan's employment contract and unpaid compensation under his consulting agreement as well as damages for emotional distress, punitive damages, and attorney fees and costs. Dunathan's claims under the consulting agreement were heard before the American Arbitration Association in August 2001. The arbitrator awarded Dunathan damages under the consulting agreement in the amount of $278,000, plus costs incurred. The arbitrator ruled in favor of Anchor with regard to Dunathan's fraud claim. The balance of Dunathan's claims against Anchor and WNAH relating to the termination of his employment agreement and severance benefits are still pending before the Superior Court and a trial date in that matter has been set for late February 2002. Anchor accrued an expense reserve of $435,000 in 2000 for anticipated defense costs and liability exposure in connection with this matter.

Anchor and WNAH are being provided a defense in the Superior Court action and the arbitration under the Company's employment practices liability policy. The policy provides defense and indemnity limits of $5,000,000 per claim and $5,000,000 in the aggregate, subject to a $50,000 deductible to be paid by the Company. The Company's insurer has taken the position that at least $278,000 of the arbitration award damages are not covered under the Company's insurance policy. The Company is contesting the insurer's position. The remaining Dunathan claims to be litigated in the Superior Court include claims for contract damages, negligence, fraud, and intentional infliction of emotional distress against Anchor and allegations of intentional interference with contractual relations by WNAH. WNAH and Anchor intend to file cross-complaints against Dunathan and other third parties, including former executive officers of Anchor, for breach of fiduciary duty, negligence and other causes of action. The insurer continues to provide Anchor a defense under the Company's policy, but maintains its position that most, if not all, of the remaining claims will not be covered in the event of an award against the Company. Anchor does not have sufficient working capital to satisfy the arbitration award nor any other uncovered claims in the event of an unfavorable outcome in the Superior Court trial.

Management is not aware of any other litigation to which Anchor is currently a party or to which any property of Anchor is subject, which might materially adversely affect the financial condition or results of operations of Anchor.

The WBA Companies

Harden-AZ and WBAIS are defendants in a number of lawsuits seeking damages for alleged professional negligence or breach of contract in the performance of their employee benefit plan administration

13

services. These matters are of a nature and type that typically arise from time to time in the normal course of business, and, except for claims that are strictly contractual in nature, are covered under professional liability policies effective during the years in which the alleged acts or omissions occurred. Although the pending professional negligence and employee liability claims against the WBA companies are, for the most part, covered by insurance, management is concerned that available cash resources in the future will be insufficient to satisfy the deductible payment obligations under the affected insurance policies, resulting in the termination of the policies by the insurers for breach of the insurance contracts. There can be no assurance that the companies will be able to maintain their insurance coverage in the future.

WBAIS is a defendant in an administrative proceeding before the Oregon Bureau of Labor and Industries filed on March 1, 2001. The claimant in the matter was an employee of WBAIS that was involuntarily terminated in October 2000 for excessive absenteeism. The claimant alleges the termination was in violation of the federal Family Medical Leave Act, the Oregon Family Medical Leave Act and the Americans with Disabilities Act. The claim is covered under Anchor's blanket employee practices liability insurance policy and its potential liability for defense and indemnity costs is limited to the policy's per claim deductible of $50,000.

The WBA companies anticipate that considerable additional litigation will be initiated by trade creditors in 2002 and beyond due to the companies' significant trade debt balances. Both companies lack sufficient cash resources to satisfy these trade debts and any lawsuit filed against the companies will further adversely affect their ability to satisfy creditor claims.

Spectrum CA

Management is not aware of any lawsuits to which Spectrum CA is currently a party or to which any property of Spectrum CA is subject which might materially adversely affect its financial condition or results of operations.

Item 4. Submission of Matters to a Vote of Security Holders

None.

PART II

Item 5. Market for Anchor's Common Equity and Related Shareholder Matters

As of December 31, 2000 there were outstanding warrants to purchase 1,392,340 shares of common stock at exercise prices of ranging between $0.50 to $1.75 per share, and outstanding options to purchase 585,250 shares of common stock at exercise prices of $0.37 to $2.19 per share of Anchor, debentures representing Series B, D and E in the amount of $819,000 convertible into 1,638,000 shares of Anchor stock, a convertible credit facility in the amount of $1,000,000 convertible into 2,057,163 shares of Anchor common stock and Series A Preferred stock convertible into 17,173,606 shares of Anchor common. As of December 31, 2000, there were 4,709,931 shares of Anchor's common stock outstanding, held by 621 shareholders of record. The following table sets forth historical trade information for Anchor common stock through December 31, 2000.

                                              Quarterly         Quarterly         Quarterly
  Common Stock Quarterly Trade History         Volume           High/Ask           Low/Bid
----------------------------------------   ---------------   ---------------   ---------------
March 31, 1999                                 175,200            0.65               0.62
June 30, 1999                                  166,500            0.39               0.39
September 30, 1999                             124,740            0.33               0.32

14

December 31, 1999 .....................         60,300            0.44               0.43
March 31, 2000 ........................        182,300            0.88               0.38
June 30, 2000 .........................         30,900            0.69               0.16
September 30, 2000 ....................              0            0.16               0.16
December 31, 2000 .....................        377,200            0.50               0.09

Anchor's registered shares of common stock are publicly traded over-the-counter securities (Symbol: APUX) quoted by market makers in the Pink Sheets. The limited and somewhat sporadic quotations should not of itself be deemed to constitute an "established public trading market." At such time that it meets certain minimum market capitalization requirements, Anchor intends to seek to list its shares on The NASDAQ Small-Cap Market; however, there can be no assurance as to when or whether such shares will be so listed.

Holders of Anchor common stock are entitled to such dividends as may be declared from time to time by the Board of Directors out of legally available funds. Anchor has not paid any cash or stock dividends to date. Anchor does not expect to pay dividends in the foreseeable future.

Anchor and WNAH signed an Agreement on March 9, 2000 pursuant to which WNAH acquired a controlling interest in Anchor through the purchase of Series A Convertible Preferred shares ("Series A Preferred"). The Series A Preferred shares are senior to the Company's common stock and vote on an as converted basis of ten for each share of Series A Preferred. The sale of unregistered Series A Preferred shares to WNAH was reported on Anchor's quarterly report for the period ended March 31, 2000 on Form 10-Q, filed on May 15, 2000.

Item 6. Selected Financial Data

The following table sets forth certain historical information for Anchor which is based on continued operations, and should be read in conjunction with Anchor's audited financial statements that are included in this report. The selected consolidated financial data for each of the five years in the period ended December 31, 2000 have been derived from audited consolidated financial statements of Anchor.

                                                                 Anchor Pacific Underwriters, Inc.
                                                                      Selected Financial Data
                                        -----------------------------------------------------------------------------------
                                             2000             1999             1998           1997/(1)/        1996/(1)/
                                        ---------------  ---------------  ---------------  ---------------  ---------------
Revenues ............................    $  8,999,137     $ 10,054,596     $ 12,273,067     $  6,952,665     $  4,512,422
Loss from Continuing
   Operations .......................    $ (3,324,856)    $ (2,477,971)    $   (768,648)    $   (965,441)    $ (1,379,408)
Loss Per Common Share from
   Continuing Operations ............    $      (0.71)    $      (0.53)    $      (0.16)    $      (0.21)    $      (0.37)
Weighted Average Shares
   Outstanding ......................       4,710,029        4,710,056        4,710,057        4,612,153        3,766,176
Cash Flow From
   Operations (Deficit) .............    $ (1,456,551)    $ (1,410,788)    $     83,960     $   (406,752)    $ (1,127,789)
Total Assets ........................    $    995,788     $  1,833,212     $  4,137,552     $  4,394,251     $  6,930,646
Working Capital .....................    $ (4,405,947)    $ (2,250,548)    $   (214,362)    $  1,241,188     $ (2,217,607)
Total Long-Term
   Liabilities ......................    $    232,453     $  1,747,612     $  1,311,568     $  1,785,309     $    872,950
Redeemable Preferred
Stock ...............................    $     37,066     $         --     $         --     $         --     $         --
Stockholders' Equity
   (Deficit) ........................    $ (4,140,327)    $ (2,779,059)    $   (301,088)    $    457,242     $  1,107,231


/(1)/ Includes discontinued operations.

15

Item 7. Management's Discussion And Analysis Of Financial Condition And Results Of Operations

General

Anchor had negative net worth of $4,140,327 and negative working capital of $4,405,947 as of December 31, 2000. The company's financial condition continued to deteriorate during 2001. Harden-AZ discontinued operations in 2001 and WBAIS will complete the termination and wind down of its business by the end of January 2002. The Company's outside auditors accordingly have noted that these factors among others, raise substantial doubt about the Company's ability to continue as a going concern.

The Company's plan is to devote all available resources to Spectrum CA's managed care operations and attempt to grow its business internally and, provided the Company is successful in raising additional working capital, through acquisitions. There can be no assurance, however, that additional working capital will become available to the Company in 2002, or ever.

Negotiations involving Anchor, Comerica Bank, Legion, Spectrum CA, and WNAH are ongoing regarding a number of matters critical to the continued financial viability of Spectrum CA and the Company. These matters include, among others: (a) Comerica Bank's forebearance of the Company's current covenant defaults under the Secured Bank Loan and the extension of its due date beyond October 5, 2002 requested by the Company; and (b) the guaranty by WNAH of the Company's obligations under the Secured Bank Loan sought by the Bank; and (c) the further extension of the Legion Loan beyond December 31, 2001; and (d) the re-negotiation of the Legion Note Purchase Agreement and the Assignment & Assumption Agreement by Legion and WNAH to address the contingency that Anchor may fail to raise sufficient additional capital to cause Legion to convert the Legion Loan balance to Anchor stock or otherwise satisfy the balance of the Legion Loan (See Recent Developments - Purchase of Managed Care Assets and Business).

If the above agreements are not re-negotiated in a manner favorable to the Company, its assets, including its ownership interest in Spectrum CA, will remain subject to the Bank's foreclosure under the Secured Bank Loan and Legion's foreclosure remedies as a secured creditor under the Legion Loan. Should either of these, or other possible contingencies occur, the Company and Spectrum CA could be deprived of substantially all of their assets and businesses.

The Company is formulating a refinancing plan in conjunction with the above negotiations to address these contingencies and Anchor's current insolvency. Critical components of the plan will likely require the restructuring of debt obligations and the conversion of all, or significant portions, of debt held by affiliated and unaffiliated creditors to Anchor common stock. There can be no assurance that such a plan will be acceptable to all the necessary parties.

If successfully implemented, the refinancing plan will enable Anchor to remain in business and pursue its strategy to grow Spectrum CA's managed care business. It may also position Anchor to obtain new equity capital. If successful, management would consider additional strategic alternatives including, but not limited to, acquisitions of other managed care companies.

If the refinancing plan is unsuccessful, Anchor will likely be unable to continue operations and its assets will be subject to claims of its creditors.

16

Results of Continuing Operations--Years Ended December 31, 2000, 1999 and 1998

Revenues

Total Revenues. Total revenues for 2000 were $8,999,137, a decrease of $1,055,459, or 10% from 1999 revenues. The revenue consisted exclusively of fee, commission and miscellaneous revenue of the WBA companies. The decrease in revenue was primarily due to the non-renewal and cancellation of customer accounts in WBAIS's Concord, California office and Harden-AZ's Arizona office. Total revenues for 1999 were $10,054,596, a decrease of $2,218,471, or 18%, from 1998 revenues of $12,273,067. The decrease in revenue resulted from carrier rate increases and lost business in WBAIS's former Los Angeles office, as well as at its office in Oregon. In February 1999, WBAIS closed the Los Angeles office. Anchor's revenues varied from quarter to quarter as a result of the timing of policy renewals and net new/lost business production, whereas expenses were fairly uniform throughout the year.

Expenses

Total Expenses. Total operating expenses for 2000 were $12,197,138, a decrease of $137,058, or 1%, as compared to 1999 operating expenses of $12,334,196. The change in operating expenses is the net of a $1,926,000 decrease in employee related costs, a $982,000 increase in costs related to the write down of internal use software and other assets, an impairment loss on intangible assets of $462,000 and a $155,000 increase in legal costs. The decrease in employee compensation and benefits related to reduction in staff in all locations due to cost control measures, and a decrease in employee severance costs. The total operating expenses for 1999 decreased $487,183, or 4%, as compared to 1998 operating expenses of $12,821,379. The decrease in total expenses resulted primarily from a reduction in selling, general and administration expenses and employee compensation and benefits resulting from the closure of WBAIS's Los Angeles office, as well as the reduction of staff by the WBA companies at the Concord, Portland and Scottsdale offices in response to declining revenues.

Employee Compensation and Benefits. Employee compensation and benefits for 2000 were $5,995,236, a decrease of $1,382,032, or 19%, as compared to 1999 employee compensation of $7,377,268. The decrease related primarily to the downsizing of management and operations staff in response to the reduction in revenues, consolidation of corporate support functions, and closure of the Concord office in November 2000. The total employee compensation and benefits expenses for 1999 decreased $690,533, or 9%, over employee compensation and benefits for 1998 of $8,067,801. The decrease related primarily to the closure of WBAIS's Los Angeles office and the reduction of staff at WBAIS's Concord and Portland offices and Harden-AZ's Scottsdale office in response to declining revenue.

Selling, General and Administrative Expenses. Selling, general and administrative expenses were $4,691,689, $4,346,808 and $4,702,873 in 2000, 1999 and 1998, respectively. Selling, general and administrative expenses increased in 2000 compared to 1999 due primarily to an increase in legal costs of $155,000. The $356,065, or 8%, decrease in 1999, as compared to 1998, resulted primarily from the closure of WBAIS's Los Angeles office. General and administrative expenses include rent, travel, insurance, postage, telephone, supplies and other miscellaneous expenses.

Employee Severance and Other Costs. Costs for employee severance reserves and other costs were $544,000 for 1999. These costs primarily consist of severance accruals pertaining to the resignations of certain members of management effective March 31, 2000, which were accrued in 1999. These severance costs were a result of management's plan to eliminate management positions and centralize corporate administrative functions. There were no additional costs incurred in 2000.

Amortization of Intangible Assets. Amortization of intangible assets was $66,062, $66,120 and $50,705 in 2000, 1999 and 1998, respectively. Amortization of intangible assets in 2000 as compared to 1999 was consistent. The increase in amortization of intangible assets from 1998 to 1999 was a result of increased

17

intangibles at Harden-AZ. In 2000, an impairment loss of $461,751 was recorded for the net value of the customer lists at December 31, 2000. The value of the customer lists was assessed as impaired because of the discontinuation of Harden-AZ's business in September 2001 and WBAIS's decision to exit the business in late 2001.

Write Down of Internal Use Software and Other Assets. The Company performed a cash flow analysis of its business and determined that due to its cash flow difficulties certain software and associated hardware at WBAIS was impaired. During 2000, the Company recorded an impairment charge of $982,000 related to these assets in accordance with SFAS 121, "Accounting for the Impairment of Long-Lived Assets and for Long-Lived Assets to be Disposed of".

Interest Expense. Interest expense was $294,550, $186,441 and $221,871 in 2000, 1999 and 1998, respectively. The increase in interest expense in 2000, as compared to 1999 is the result of a $537,000 increase in the outstanding debt balance at December 31, 2000. Long term debt, including the current portion, was $2,519,000 and $1,983,000 at December 31, 2000 and 1999, respectively. All long term debt was classified as current at December 31, 2000. The decrease in interest expense in 1999, as compared to 1998, was due to decreased borrowings under the Company's bank term loan which decreased from $1,626,342 to $898,486 at December 31, 1998 and 1999, respectively.

Interest Income. Interest income consisted of interest earned on funds held in fiduciary accounts and interest earned on investments. Interest income was $13,639, $17,969, and $11,491 in 2000, 1999 and 1998, respectively. Income earned on funds held in fiduciary accounts fluctuates with the decrease or increase in interest rates.

Income Taxes. Anchor's provision for income taxes was $7,710, $5,908 and $9,956 in 2000, 1999 and 1998, respectively. An analysis of Anchor's provision for income taxes is presented in Note 9 of the Notes to Consolidated Financial Statements.

Results of Discontinued Operations--Year Ended December 31, 1998

Revenues

No revenues were generated from insurance brokerage business in 2000 and 1999. The total revenues from Anchor's discontinued insurance brokerage business in 1998 were $3,069,459. Revenues were primarily related to commissions for property and casualty insurance brokerage services (net of sub-broker commissions) and generally were recognized as of the effective date of the insurance policy, except for commissions on installment premiums, which were recognized periodically as billed. Commissions for 1998 were $3,017,939. Interest income, which consisted of interest earned on insurance premiums and other funds held in fiduciary accounts and interest earned on investments was $51,520.

Expenses

There were no expenses generated from insurance brokerage business in 2000 and 1999. The expenses relating to Anchor's discontinued insurance brokerage business in 1998 were $2,875,350. These expenses were attributed to employee compensation and benefits of $2,019,044, selling, general and administrative expenses of $628,980 and amortization of goodwill and other intangibles of $170,134. In addition, interest expense for 1998 was $57,192.

Liquidity and Capital Resources

Anchor has a significant negative net worth and negative working capital, and is in default of the terms of substantially all of its debt. The Company will require funds in excess of those presently available to satisfy its projected working capital and debt service needs in the normal course of business over the next

18

twelve months. The Company received periodic demand loan advances from WNAH during 2000 to support its operations. WNAH ceased its advances to Anchor in February 2001 although negotiations with WNAH for additional financial support are presently ongoing. There can be no assurance that Anchor will be able to obtain additional working capital from WNAH or any other source on acceptable terms, if at all. The Company is also seeking to restructure the terms of its secured debt with its commercial bank and Legion. There can be no assurance that such debt will be restructured to provide terms sought by the Company. In the event Anchor is unable to raise additional working capital and successfully restructure its debt obligations, the Company's assets and the assets of its subsidiaries will remain subject to possible foreclosure by one or more secured creditors. If such were to occur, the Company and its subsidiaries could be forced to discontinue all operations and/or seek bankruptcy protection.

Anchor reported net cash flows used in operations of $1,456,551 for the twelve months ended December 31, 2000, compared to net cash flows used in operations of $1,410,788 for the twelve months ended December 31, 1999 and net cash flows provided by operations of $83,960 for the twelve months ended December 31, 1998. During 2000, Anchor repaid $200,000 on its short term bank loan and met its operating and capital needs from several sources, including the use of proceeds received from the sale Series A Preferred Stock, the use of proceeds from the sale of Series E Debentures and the loan facility and advances from WNAH (as further discussed below).

The primary use of net cash from operating activities for the twelve months ended December 31, 2000 was the net loss from continuing operations of $3,324,856, reduced by non-cash items, including depreciation and amortization of $506,174, an impairment loss of $461,751, and a write down of internal use software and other equipment of $982,400.

The primary use of net cash from investing activities for the twelve months ended December 31, 2000 was $821,628 for the purchase of property and equipment, net of capital leases related primarily to the development and conversion to by the WBA companies to a new benefits plan administration system.

Net cash provided by financing activities for the twelve months ended December 31, 2000 was $2,278,179 primarily from the issuance of $2,000,000 of Series A Convertible Preferred stock to a related party, $1,100,000 in long term borrowings from a related party, $409,000 in short term borrowings from a related party, reduced by $398,000 of repayments of the Company's short term bank loan and term loan, repayments of various long term liabilities of $514,119, repayments of $185,000 of other debt, and repayments of $175,000 of Series B Convertible Debentures.

At the end of the third quarter 1998, Anchor commenced raising additional funds from members of the Board of Directors and other qualified investors by offering 10% Convertible Subordinated Debentures, Series B (the "Series B Debentures"). At the close of said offering on January 25, 1999, Anchor had raised $495,000, $200,000 from its primary bank lender and the remaining $295,000 from five members of the Board of Directors and other qualified investors. Anchor used a substantial portion of the proceeds from the Series B Debentures to support current working capital needs. The basic terms of the Series B Debentures were (a) 10% interest, payable semi-annually in arrears (b) two year maturity (c) conversion price of $0.50 per share (d) "Piggyback" registration rights for three years (e) for each $5,000 of Series B Debentures acquired, an investor received a five year warrant to acquire 2,000 shares of Anchor common stock at an exercise price of $0.50 per share and (f) subordination provisions that subordinate the Series B Debentures to Anchor's "Senior Debt" (as defined in the Series B Debentures). The Series B Debentures contained a provision that permitted Anchor to redeem all or a portion of the Series B Debentures, at par, plus any outstanding interest, in the event Anchor sold Putnam, Knudsen & Wieking, Inc. ("PKW") for an amount in excess of $2,000,000. As a result of the December 31, 1998 sale of PKW at a purchase price of $2,054,995 Anchor repurchased $230,000 of the Series B Debentures including $200,000 repurchased from its primary lender. On March 15, 2000, Anchor retired $145,000 of the outstanding Series B Debentures with the proceeds from the Series A Preferred shares purchased by WNAH. As of December 31, 2000 and December 31, 2001 $75,000 of the Series B Debentures remained outstanding.

19

During the first nine months of 1999, Anchor raised $179,000 from one member of the Board of Directors and other qualified investors by offering 10% convertible Subordinated Debentures, Series C (the "Series C Debentures"). Anchor utilized a substantial portion of the proceeds from the Series C Debentures to support current working capital needs. The basic terms of the Series C Debentures were (a) 10% interest, payable semi-annually in arrears (b) two year maturity (c) conversion price of $0.60 per share (d) "Piggyback" registration rights for three years (e) for each $5,000 of Series C Debentures acquired, an investor received a five year warrant to acquire 2,000 shares of Anchor common stock at an exercise price of $0.60 per share and (f) subordination provisions that subordinated the Series C Debentures to Anchor's "Senior Debt" (as defined in the Series C Debentures).

In September 1999, Anchor offered the investors of said Series C Debentures the opportunity to either remain as investors in the Series C Debentures or to convert their Series C Debentures into the Series D Debentures (discussed below). The basic terms of the two alternatives were (a) remain as an investor of the Series C Debentures or (b) exchange the Series C Debentures and Warrants and receive in return (i) Series D Debentures at a conversion price of $0.50 per share and (ii) for each $5,000 of debentures originally purchased a Warrant to acquire 3,000 shares of Anchor's common stock at a purchase price of $0.50 per share. All of the Series C Debentures investors chose alternative (b) above.

During the last three months of 1999, Anchor raised $244,000 from one member of the Board of Directors and other qualified investors by offering 10% Convertible Subordinated Debentures, Series D (the "Series D Debentures). Anchor utilized a substantial portion of the proceeds from the Series D Debentures to support working capital needs. The basic terms of the Series D Debentures were
(a) 10% interest, payable semi-annually in arrears (b) two year maturity (c) conversion price of $0.50 per share (d) "Piggyback" registration rights for three years (e) for each $5,000 of Series D Debentures acquired, an investor received a five year warrant to acquire 3,000 shares of Anchor common stock at an exercise price of $0.50 per share and (f) subordination provisions that subordinated the Series D Debentures to Anchor's "Senior Debt" (as defined in the Series D Debentures). As of December 31, 2000 $244,000 of the Series D Debentures remained outstanding and $235,000 remained outstanding at December 31, 2001.

On September 30, 1999, the Company entered into a term loan of $931,485 with is commercial bank, combining the balances owing under an existing term loan with an additional loan amount of $250,000. The basic terms of this loan were: (a) monthly interest payments equal to bank's prime rate, plus 2.5%; (b) a maturity date of October 7, 2002; and (c) monthly principal payments of $16,500 beginning on November 7, 1999. The term loan is secured by a blanket security interest encumbering receivables, property and equipment, and other assets of Anchor. The loan agreement with the bank contains certain restrictive covenants that, among other things, require Anchor to maintain certain levels of net worth and cash flow (as defined), and prohibits the payment of dividends. Anchor was not in compliance with these covenants at December 31, 2000 and remains in default as of December 31, 2001. All amounts have been reclassified as current liabilities in both years.

Effective March 9, 2000, Anchor and WNAH entered into a Securities Purchase Agreement ("Agreement") which superseded and replaced in its entirety the binding Letter Agreement dated February 18, 2000 and letter of intent dated November 29, 1999. The basic terms of the Agreement provide that WNAH would purchase from Anchor a package of debt and equity securities and that it would make available a $1,000,000 loan facility. The specific securities and loan facility are described below:

(a) Series E Convertible Debentures (the "Series E Debentures") in the principal amount of $500,000; two year maturity with a provision that provides for repayment on July 1, 2000, if requested by WNAH; conversion price of $0.50 per share; "Piggyback" registration rights for three years; for each $5,000 of Series E Debentures acquired, WNAH received a five year warrant to acquire 3,000 shares of Anchor common stock at an exercise price of $0.50 per share; and subordination provisions that subordinates the Series E Debentures to Anchor's "Senior Debt" (as defined in the Series E Debentures). The Series E

20

Debentures are superior to all other debentures of the Company, including without limitation those Series A, B, C and D debentures (detailed above), and shall constitute "Senior Debt" for purposes of those debentures. As of December 31, 2000, WNAH had invested $500,000 in the Series E Debentures;

(b) a $200,000 bridge loan facility to Anchor evidenced by a promissory note ("Bridge Loan"); bearing interest at the rate of 10% per annum with a maturity date of July 1, 2000. The principal amount and all accrued interest under the Bridge Loan were, at the election of WNAH, applied toward the purchase of Series A Convertible Preferred stock, described below;

(c) 1,853,300 shares of Series A Convertible Preferred stock ("Series A Preferred") at a purchase price of $2,000,000, which if converted would constitute 79.7% of Anchor's current outstanding common stock; and

(d) a $1,000,000 convertible loan facility (the "Convertible Loan") which was made available immediately following the closing of the purchase of the Series A Preferred. The Convertible Loan shall be convertible, at WNAH's option, into shares of Series A Preferred stock which are further convertible into a number of shares of common stock, which, when added to the shares of common stock issued or issuable pursuant to the Series E Debentures (not including the warrants accompanying the Series E Debentures) and other shares of Series A Preferred issued to WNAH, would constitute 73.5% of Anchor's common stock on a fully-diluted basis following such conversion, assuming the maximum amount of $1,000,000 was borrowed by Anchor pursuant to the Convertible Loan.

Under the terms of the Agreement, WNAH agreed that during the 36 month period following the closing of the transaction neither WNAH or its affiliates would make any further acquisitions of Anchor's securities unless WNAH first made a tender offer (the "Tender Offer") to buy all of the shares of Anchor's common stock not then owned by WNAH or its affiliates at a purchase price equal to the greater of: (i) $0.80 per share (as adjusted for stock splits, combinations or dividends with respect to such shares) or (ii) the price per share determined by assuming the value of Anchor to the be equal to Anchor's earnings before income taxes ("EBIT") for the 12 full calendar months preceding the month in which the offer is made, multiplied by six (6) and divided by the number of shares outstanding of the Company on a fully diluted basis.

In March 2000, Anchor paid in full the balances of several of its debt securities with proceeds from the Series A Preferred shares purchased by WNAH. Anchor paid the $60,000 balance due under the 10% Convertible Subordinated Debentures (the "Debentures"). In addition, Anchor paid the remaining $80,000 due under the 10% Subordinated Bridge Notes with a Warrant to Purchase Shares of Anchor Common Stock ("Bridge Notes").

On January 12, 2001, Anchor purchased substantially all the assets and business of the telephonic case management and medical bill review units of Novaeon, Inc., a Delaware corporation ("Novaeon") pursuant to an Asset Purchase Agreement, dated effective as of December 28, 2000 (the "Asset Purchase Agreement"), by and between Anchor and Novaeon (the "Purchase"). As more specifically set forth in the Asset Purchase Agreement, Anchor acquired certain assets from Novaeon's Chapter 11 bankruptcy estate as approved by the United States Bankruptcy Court for the Eastern District of Pennsylvania (Bankruptcy No. 00-18821 BIF) for a cash payment of $1,500,000 and delivery of Anchor's contingent promissory note for $3,500,000 (the "Note"). The principal amount of the Note shall be reduced on a dollar for dollar basis in the event the business acquired has revenues during calendar year 2001 of less than $10,000,000, but the principal amount shall not be reduced below $500,000. The Purchase shall be accounted for using the purchase method of accounting.

To finance the Purchase, Anchor entered into a convertible loan with Legion Insurance Company ("Legion") for $2,000,000 (the "Legion Loan"). The Legion Loan was convertible into the securities of Anchor

21

in the event Anchor completed an offering of its securities with gross proceeds of at least $3,000,000 by June 30, 2001. Further, Anchor and WNAH entered into an assignment and assumption agreement dated January 12, 2001 in which, if WNAH purchased the Legion Note as described below, then WNAH shall cancel the Legion Note in exchange for ownership of the Novaeon assets purchased by Anchor.

As further consideration for Legion to make the $2,000,000 loan to Anchor, WNAH amended the repayment terms of an existing debt between WNAH and Legion. Additionally, WNAH and Legion have entered into an agreement wherein if Anchor failed to complete an offering of its securities with gross proceeds of at least $3,000,000 by June 30, 2001 WNAH, at Legion's election, was obligated to purchase the Legion Note from Legion in exchange for the issuance of a fixed number of shares of the Common Stock of WNAH. Legion agreed to extend the due date of the Legion Loan to December 31, 2001 following the Company's default at June 30, 2001. Although management is currently negotiating with Legion for a further extension beyond December 31, 2001, no such extension has been granted to date. There can be no assurance that an extension will be obtained on terms acceptable to the Company, if at all.

Capital and certain acquisition related expenditures were $821,628, $323,607 and $94,909 for the twelve months ended December 2000, 1999, and 1998 respectively. The 2000 expenditures primarily related to software development, implementation and related hardware costs to update the eligibility and claims processing system.

Short-term borrowings, the current portion of long-term debt and the current portion of long-term liabilities in the aggregate totaled $3,121,178 at December 31, 2000 (as compared to $982,589 at December 31, 1999). As of December 31, 2000, short-term borrowings, the current portion of long-term debt and the current portion of long-term liabilities in the aggregate consisted of: (a) $700,486 representing the balance of a term bank loan; (b) $85,275 of current portion of other long term liabilities; (c) $819,000 of the Debentures; (d) $409,000 of short term borrowing from WNAH; (e) $107,417 in current capital lease obligations; and (f) $1,000,000 of promissory note payable to WNAH.

At December 31, 2000, long-term liabilities, less the current portion discussed above, totaled $232,453 (as compared to $1,747,612 at December 31, 1999), consisting entirely of non-current capital lease obligations.

Anchor has not paid cash dividends in the past and does not expect to pay cash dividends in the foreseeable future.

Recently Issued Accounting Statements

The Financial Accounting Standards Board ("FASB") has issued SFAS No. 133, "Accounting for Derivative Instruments and Hedging Activities." SFAS No. 133 establishes accounting and reporting standards for derivative instruments. SFAS No. 133, which is effective for the Company beginning January 1, 2001, requires that entities recognize all derivatives as either assets or liabilities on the balance sheet, and measure those instruments at fair value. The Company does not presently engage in any hedging activities to compensate for the effect of exchange rate fluctuations on the net assets or operating results of its foreign subsidiary. As a result, management has determined that the adoption of SFAS No. 133 will not have a material impact on the Company's consolidated results of operations, financial position or cash flows.

In June 2001, the FASB issued SFAS No. 141, "Business Combinations," and No. 142, "Goodwill and Other Intangible Assets." These Statements change the accounting for business combinations and goodwill. SFAS No.141 requires that the purchase method of accounting be used for all business combinations initiated after June 30, 2001. SFAS No. 141 will not have a material impact on the Company's consolidated results of operations, financial position, or cash flows. SFAS No. 142 changes the accounting for goodwill and certain intangible assets from an amortization method to an impairment-only approach. The adoption of SFAS No.

22

142 will not have a material impact on the Company's consolidated results of operations, financial position or cash flows.

In August 2001, the FASB issued SFAS No. 144, "Accounting for the Impairment or Disposal of Long-Lived Assets." SFAS No. 144 addresses financial accounting and reporting for the impairment or disposal of long-lived assets. SFAS No. 144 supersedes SFAS No. 121, "Accounting for the Impairment of Long-Lived Assets and for Long-Lived Assets to be Disposed Of," and the accounting and reporting provision of APB Opinion No. 30, "Reporting the Results of Operations - Reporting the Effects of Disposal of a Segment of a Business, and Extraordinary, Unusual, and Infrequently Occurring Events and Transactions," for the disposal of a segment of a business (as previously defined in that opinion). SFAS No. 144 will be adopted January 1, 2002. We have not yet determined the impact of its adoption on our consolidated results of operations, financial position, or cash flows.

Item 7A. Quantitative and Qualitative Disclosures About Market Risk

The Company does not maintain any long-term investments, nor does the Company foresee being in the position of acquiring any long-term investments within the next year. Due to only having short-term investments with maturities of 90 days or less, Anchor is not subject to the risk involved with market interest rates changes.

Anchor does not engage in trading market risk sensitive instruments and does not purchase as investments, hedges, or for purposes other than trading, financial instruments that are likely to expose the Company to market risk, whether it be from interest rate, foreign currency exchange, commodity price, or equity price risk. The Company has not entered into forward or futures contract or swaps, nor has it purchases options.

Risk Factors That May Affect Future Results

Anchor's business, financial condition, cash flows, and results of operations may be impacted by a number of factors, including, but not limited to, the following, any of which could cause actual results to vary materially from current and historical results or Anchor's anticipated future results.

Anchor working capital deficiencies. The Company is insolvent and lacks sufficient working capital to meet its known debt obligations and other potential contingent liabilities, including third-party claims presently being litigated. The Company is in default of the financial covenants under its Secured Bank Loan and all of its debenture debt is past due. Management will seek to induce various creditors to forebear their debt and exchange all or a substantial portion of it for Anchor common stock. In addition, the Company will seek a maturity extension and default forebearance under its Secured Bank Loan and a further maturity extension of the Legion Loan. If Anchor is unable to raise substantial additional working capital and restructure its debt obligations, the Company's assets, and the assets of its subsidiaries, will remain subject to possible seizure by one or more secured creditors and attachment by creditors that are able to obtain judgements against the Company. If such contingencies were to occur, the Company and its subsidiaries could be forced to discontinue all operations and/or seek bankruptcy protection.

Encumbrance of Spectrum CA's assets and business. Spectrum CA remains the Company's sole operating subsidiary following the cessation of business by the WBA companies. Management's plan is to focus on the growth of Spectrum CA's managed care business. As previously described, the Company's commercial bank and Legion both assert security interests encumbering Spectrum CA's assets and business. Unless the Legion Loan maturity is extended and Anchor raises sufficient equity capital to either: (a) cause Legion's debt to be converted to Anchor common stock under the Legion Loan agreement; or (b) enable it to repay the Legion Loan in full, the assets and business of Spectrum CA could be subject to seizure by Legion under its security agreement. Alternatively, if Anchor fails to satisfy the Legion Loan in one form or another, Legion could invoke its rights under the Legion Note Purchase Agreement to cause WNAH to acquire the

23

Legion Note in exchange for WHAH common stock. In that event, Anchor could be forced under the Assignment & Assumption Agreement to convey all the capital stock of Spectrum CA to WNAH in exchange for WNAH's assumption of its obligations to repay the Legion Loan and the Novaeon Note. There can be no assurance given that Anchor will be successful in avoiding these contingencies, any of which, could result in the loss of Spectrum CA's business operation and assets to a third party.

Customer concentration. Spectrum CA derives more than 20% of its revenue from a single customer. Should Spectrum CA's business with this customer terminate, it will need to significantly reduce expenses to meet its liquidity requirements. If Spectrum CA cannot meet its liquidity requirements, its operations and financial condition will be materially and adversely affected.

Limited operating history and net losses. The Company's ongoing managed care business was purchased in January 2001. Prior to purchase, the predecessor business, Novaeon, Inc., sustained significant losses and negative cash flows. The Company cannot assure that it will be successful in implementing its long-term operating strategy. It cannot assure that it will be able to maintain revenue growth or that the Company will not sustain net losses in the future.

Pending legal proceedings. From time to time the Company receives various claims alleging breach of contract under agreements with customers. An adverse determination in any future legal proceedings could have a material adverse effect on the Company's business, financial condition, cash flows and results of operations.

Fluctuations in quarterly operating results. Anchor has experienced in the past, and will continue to experience in the future, quarterly variations in net revenues and net income. Thus, operating results for any particular quarter are not necessarily indicative of results for any future period. Factors that have affected quarterly operating results include: (i) The timing of new customer contracts or termination of existing contracts, (ii) competitive conditions in its industry, (iii) acquisitions, (iv) general economic conditions, and (v) the level of selling and administrative expenses. Many of these factors are beyond Anchor's control.

Volatility of trading price. The trading price of Anchor's common stock has fluctuated widely in response to variations in Anchor's quarterly operating results, changes in the Company's business, and changes in general market and economic conditions. The shares of the Company's stock are thinly traded, resulting in wide price fluctuation. There can be no assurance that this volatility will decrease, or that liquidity of the Company's shares will improve.

Compliance with Securities Acts. The Company has failed to satisfy its reporting requirements under the Securities Exchange Act of 1934 during the preceding twelve months. Management's plan is to file the Company's March 31, June 30 and September 30, 2001 Form 10-Q reports as soon as practicable following the filing of this Form 10-K. In addition, management plans to file the required attachments to its delinquent Form 8-K filing in connection with Anchor's purchase of the Novaeon assets upon receipt of audited financial statements for the Novaeon Assets. The Company does not have sufficient cash resources at this time, however, to pay the estimated professional fees for the required audit services. As a result, there can be no assurance the Company will complete the above actions in the near term, if ever.

Competition. The market for managed care services is highly competitive. Accordingly, new competitors may emerge and rapidly acquire significant market share. Although the Company remains vigilante in assessing its competitors, the Company faces the chance of a sudden entrant from an unknown source into the market. The Company cannot assure that it will be able to compete successfully against current and future competitors.

Dependence on key personnel. Anchor's future success will depend largely on the efforts and abilities of its executive officers and certain key managerial, technical and sales employees. The Company does not maintain life insurance policies on its key personnel. Furthermore, the executives performing critical functions

24

as officers of Anchor and its subsidiaries are employed by WNAH or one of its subsidiaries. The employment of substantially all of those employees is terminable at will by the employer or the employee. The loss of any of the services of these executives to Anchor and its subsidiaries could have a material adverse effect on the Company's business, financial condition, cash flow and results of operations. Anchor cannot assure that it will be successful in retaining the services of such key personnel.

Novaeon acquisition debt. Anchor's balloon payment under the $500,000 Novaeon Note held by the Novaeon bankruptcy estate is due in April 2002. If Anchor fails to make the payment when due, the holder may bring an action against the Company to collect the debt or seek other remedies in the bankruptcy court. The Company lacks sufficient cash resources to satisfy the Novaeon Note and there can be no assurance that it will make this payment when due.

Inflation & Technology. In response to general inflation trends and increased operating costs, the health insurance industry continuously seeks to achieve greater savings from medical service providers. The health insurance industry in general, and the managed care sector in particular, continue to undergo significant consolidation. The primary driver of this process is the major investment in information technology infrastructure required to maintain a competitive position. The focus on computer systems that improve productivity, accommodate electronic data interchange, and provide internet client and provider interfaces increasingly requires managed care service providers to achieve a certain critical mass in order to be cost effective. Managed care service providers who apply state-of-the-art systems, are cost-effective and seek to be flexible in delivering their services have an opportunity to substantially expand their client base.

Item 8. Financial Statements and Supplementary Data

Our consolidated financial statements and footnotes and the reports of independent auditors thereon are included in this report on pages F-2 through F-26.

Item 9. Changes in and Disagreements With Accountants on Accounting and Financial Disclosure

As described more fully in a Current Report filed with the SEC on February 12, 2001 Anchor orally dismissed Odenberg, Ullakko, Muranishi & Co. ("OUM") effective January 17, 2001 and, effective as of such date, engaged Deloitte & Touche LLP ("D&T") as its independent accountants. The change in independent accountants was approved by Anchor's Board of Directors. The primary reason for the change was that Anchor had recently moved its principal executive offices from Concord, California to San Diego, California. OUM's sole offices are located in San Francisco, California, and Anchor's Board of Directors believe that it would be in Anchor's best interests to have independent accountants located nearer to its offices in San Diego.

The reports of OUM on Anchor's financial statements as of and for the years ended December 31, 1998 and 1999 did not contain any adverse opinion or disclaimer of opinion, nor were they qualified or modified as to uncertainty, audit scope, or accounting principles. Except as otherwise provided herein, during the period from January 1, 1998 to the present, there were no disagreements with OUM on any matter of accounting principles or practices, financial statement disclosure, or auditing scope or procedures which, if not resolved to the satisfaction of OUM, would have caused OUM to make reference to the subject matter of such disagreements in connection with its Report, and OUM did not advise Anchor as to any matters that would be required to be disclosed pursuant to paragraph (a)(1)(iv) or (a)(1)(v) of Item 304 of Regulation S-K.

The Company has reclassified certain fiscal year 1999 withdrawals of funds held in the Company's client fiduciary accounts and owed to such fiduciary accounts at December 31, 1999. The nature and amounts of such liabilities are disclosed in Note 2 to the Consolidated Financial Statements.

At no time during the fiscal years ended December 31, 1998, 1999 and 2000, or during the subsequent interim periods preceding D&T's engagement as the Anchor's independent public accountants, did Anchor

25

consult with D&T regarding the application of accounting principles to any transaction, the type of audit opinion that might be rendered on the financial statements of Anchor or any matter that was either the subject of a disagreement (as defined in Item 304(a)(1)(iv) of Regulation S-K and the related instructions to such Item) or a reportable event (as described in Item 304(a)(1)(v) of Regulation S-K)

26

PART III

Item 10. Directors and Executive Officers of Anchor

The following information is provided regarding the executive officers and directors of Anchor as of December 31, 2000.

            Name         Age                        Position
-----------------------  ----   ------------------------------------------------
Jeffrey S. Ward .......   41    Chief Executive Officer, Chairman and Director
Terry D. Hale .........   56    Chief Operating Officer
Kevin P. Jasper .......   48    Executive Vice President, Secretary and Director
Ted C. Filley .........   43    Chief Financial Officer
Thomas O.Hedford ......   60    Senior Vice President
Gerard A.C. Bakker ....   56    Director
Russ A. Whitmarsh .....   41    Director
John F. Darden ........   55    Director

Jeffrey S. Ward. Mr. Ward has served as a Director, Chairman, and Chief Executive Officer of Anchor since March 2000. He is employed as Chairman and Chief Executive Officer of Ward North America, Inc., ("WNA") a WNAH subsidiary and also serves as Chairman and CEO of WNAH and CEO of its other subsidiaries Spectrum Managed Care, Inc. and Ward-Interspect, Ltd. in Toronto. These firms specialize in providing a diverse array of claims management solutions to the Insurance and Alternative Risk markets through over 70 offices in the United States and Canada. Mr. Ward began his career in 1980 as a multi-line adjuster for a regional adjusting firm in Southern California, A.L. Wisdom & Associates ("Wisdom"). From 1985 to 1988, Mr. Ward served as Vice President of Operations for Wisdom. In 1988, he formed J.S. Ward & Co., which operated as a third-party administrator for self-insured's and simultaneously led a management buyout of Wisdom. In 1991, both J.S. Ward & Co. and Wisdom were acquired by Swiss-Re owned Thomas Howell Group; an international loss adjusting firm based in London, and merged together to form Ward-THG. Mr. Ward served as CEO of Ward-THG, Inc. from 1991 to 1995. In 1995, Mr. Ward was appointed President of the General Claims Services operation of Atlanta-based Thomas Howell Group (Americas), Inc., which included Gay & Taylor, Inc. one of the largest adjusting companies in the United States, founded in 1928. Later that year he formed Ward North America Holding, Inc. and led the management buy-out of Ward-THG and Atlanta based Gay & Taylor from Swiss-Re. Mr. Ward holds a Bachelor's degree in Business Administration from the University of San Diego. He is also a member of the San Diego Chapter of the Young Presidents Organization.

Terry D. Hale. Mr. Hale joined Anchor in March 2000 as Chief Operating Officer and as President and Chief Operating Officer of WBAIS and Harden-AZ. Mr. Hale subsequently resigned all positions effective April 1, 2001. Prior to joining the Company, he served as Executive Director from 1989 to 2000 of the Texas Municipal League Group Benefits Risk Pool. As Executive Director, Mr. Hale was responsible for the daily operational functions as well as the development of business opportunities. Prior to entering the insurance field Mr. Hale taught high school biology, chemistry and physics in Columbia, Illinois. Mr. Hale received a Bachelor of Science degree from Southeast Missouri State University.

Kevin P. Jasper. Mr. Jasper has held the positions of Director, Executive Vice President and Assistant Secretary of Anchor since March 2000. He was appointed Secretary in December 2000. Mr. Jasper is employed by WNAH's subsidiary, Ward North America, Inc., ("WNA") and has served as Executive Vice President of WNA and WNAH since January 2000. Mr. Jasper joined WNA and WNAH as Vice President - Strategic Planning and since that time has served as Senior Vice President and Chief Administrative Officer until assuming his current positions. From 1993 to 1997, Mr. Jasper was self-employed and developed and operated multi-family real estate projects in California for his own account. Prior to 1993, Mr. Jasper was

27

involved as a principal in 3 start-up business enterprises. From 1989 through 1992 he co-founded and held executive management positions, including President
- Manufacturing, in Gigatek Memory Systems, Inc., a manufacturer of computer memory storage products. In 1991, Mr. Jasper co-founded and served as a director of Sassaby, Inc. a manufacturer of cosmetic accessories and developer of a branded cosmetics line, JANE. That same year he also co-founded and served as a director of the predecessor entity to Trega Biosciences, Inc. (Nasdaq National Market - "TRGA"). Mr. Jasper holds a B.S. in Accounting from San Diego State University and is a Magna Cum Laude graduate of California Western School of Law. He was admitted to the California Bar in 1979.

Ted C. Filley. Mr. Filley, was appointed Chief Financial Officer of Anchor in September 2000 and subsequently resigned that position effective October 2001. Mr. Filley began his employment at WNA in September 2000 and was appointed Senior Vice President and Controller of WNAH at that time. He was promoted to Chief Financial Officer of WNAH in August 2001. Prior to September 2000, Mr. Filley was a principal in the accounting and consulting firm Nation Smith Hermes Diamond, San Diego, CA from 1997 to 2000 and performed management, accounting and corporate finance consulting services for a diverse client base. During his tenure at the firm he acted as a consultant to WNAH and its subsidiaries on accounting and finance matters, including acquisition due diligence and integration projects at various times from 1997 to 2000. Mr. Filley served as Chief Financial Officer of MG Products, Inc., a manufacturing company with offices throughout the U.S. from 1990 to 1994 and as a Manager and Senior Manager at Ernst & Young from 1986 to 1990. Mr. Filley is a certified public accountant and a member of the American Institute of Certified Public Accountants.

Thomas O. Hedford. Mr. Hedford served as Executive Vice President of Anchor from 1998 until May 2000 and Senior Vice President from May 2000 until his resignation effective December 31, 2001. He was made President - Sales and Marketing of WBAIS and shared an "Office of the President" role with the company's former Chief Operating Officer beginning in March 2000. He was later promoted to President of WABIS in April 2001 and served in that capacity until December 31, 2001. Mr. Hedford joined Harden & Company Insurance Services, Inc., as Executive Vice President when it acquired PHA's employee benefits administration division in 1998. He served in that capacity until March 2000 when Ward North America Holding, Inc., purchased a majority interest in Harden & Company's parent, Anchor Pacific Underwriters, Inc. At that time, Mr. Hedford became Senior Vice President of Anchor and President - Sales and Marketing of Harden & Company (now known as Ward Benefits Administrators & Insurance Services, Inc.). Mr. Hedford received a B.A. degree in Mathematics from the University of Washington in 1963. He has been a Member of the Academy of Actuaries since 1971 and was admitted as a Fellow of Actuaries in 1976. Mr. Hedford is a past Chairman of Oregon's Pool for Uninsurable Individuals and former Treasurer of the Oregon Life & Heath Guaranty Association

Gerard A.C. Bakker. Mr. Bakker became a Director of Anchor in March 2000 and joined WNA and WNAH as Senior Vice President in February 2000. He was appointed President of Anchor in March 2001. Mr. Bakker began his career 30 years ago in Switzerland in a troubleshooting and consulting capacity for a multinational industrial company. Subsequently he worked as Vice President for Walter E. Heller and Company, a U.S. financial corporation in Europe from 1978-1982. From 1982-1989, he served as a partner in one of the oldest European loss adjusting firms, A. Kiewit working out of Antwerp, Belgium. After the acquisition of A. Kiewit and Thomas Howell Group ("THG") in 1991 by Swiss Re he became responsible for all adjusting operations in Europe and subsequently became COO in 1994 of THG (Americas) in which capacity he assisted Ward-THG with the buy-out in 1995 of Ward-THG and Gay & Taylor from Swiss Re. Mr. Bakker holds a Bachelor's degree in Business Administration from the University of Public and Business Administration in St. Gall, Switzerland and a MBA from Northwestern's School of Management.

Russ A. Whitmarsh. Mr. Whitmarsh is employed by WNA and holds the office of Senior Vice President for both WNA and WNAH. He began serving Anchor as a Director in March 2000. Mr. Whitmarsh began his career in 1983 as a multi-line field claims adjuster for A.L. Wisdom & Associates. In 1988 he became a partner with Jeffrey S. Ward in A.L. Wisdom & Associates and J.S. Ward & Co. He currently

28

directs the field claims services division of WNA. Mr. Whitmarsh also manages WNA's Western United States District and supports the Chief Executive Officer with a variety of corporate administration functions.

John F. Darden. Mr. Darden served as Anchor's Chief Financial Officer from April 2000 to September 2000 when Mr. Filley assumed that role. He was elected as a Director of Anchor in May 2000 and served in that capacity until February 2001. Mr. Darden joined WNA and WNAH as Senior Vice President and Chief Financial Officer in April 2000. Mr. Darden began his career in 1974 with the United States operating company for Societe Generale de Surveillance S.A., SGS Control Services, Inc. as the Vice President and Chief Financial Officer for SGS North America, Inc., a wholly owned subsidiary of Societe Generale de Surveilance S.A. From 1986 to 1999 Mr. Darden served as Executive Vice President, Chief Financial Officer and Director for GAB Robins North America, Inc., a leading independent insurance services provider offering loss adjusting, investigation services, third party administration, medical care management, catastrophe response services and data information services to self-insured businesses and the insurance industry. Mr. Darden is a Certified Public Accountant and holds a B.S. in Accounting from St. Francis College. He is a member of the American Institute of Certified Public Accountants, the New York State Society of Certified Public Accountants and the Financial Executive Institute.

None of the directors of Anchor hold directorships in any company (other than Anchor ) with a class of securities registered pursuant to Section 12 of the Securities Exchange Act of 1934, as amended. No director or executive officer of Anchor has a family relationship to another director or executive officer of Anchor.

Item 11. Executive Compensation

Directors of Anchor do not receive any fees for their service as Board or Committee members. Anchor reimburses reasonable out-of-pocket expenses incurred by Directors performing services for Anchor.

Pursuant to a nondiscretionary formula set forth in the Company's Stock Option Plan, non-employee Directors receive stock options covering 15,000 shares upon their initial election to the Board (the "Initial Grant"), and automatically receive supplemental options covering 1,000 shares on each subsequent re-election (the "Annual Grant"). The Initial Grant and Annual Grant are cumulatively exercisable to the extent of 25% of the shares subject to the option on the first, second, third and fourth anniversaries of the date of grant, becoming 100% exercisable on the fourth anniversary of the date of grant. Each such option is granted with an exercise price at fair market value on the date of grant (or 110% of fair market value in the case of an optionee who owns stock representing more than 10% of the total combined voting power of all classes of the stock of Anchor). These options expire on the earlier of ten years from the grant date or thirty months following termination of the Director's tenure on the Board.

The following table shows for the fiscal years ended December 31, 2000, 1999 and 1998, the compensation paid to the executive officers of Anchor, the executive officers of its subsidiary, WBA, whose aggregate salaries and bonuses exceeded $100,000.

                                         Summary Annual Compensation Table

Name and Principal Position                     Year     Salary ($)       Bonus ($)           All Other
                                                                                          Compensation ($)
Thomas O. Hedford                               2000        116,064            -              8,400/(2)/
(Anchor Senior Vice President  and              1999        125,000        2,500/(1)/         8,400/(2)/
President - Marketing of WBA)                   1998        111,354       16,000/(1)/         8,400/(2)/

29

/(1)/ Represents incentive compensation paid to Mr. Hedford based on WBA's financial performance. Said bonus for 1999 is equal to 50% of 3% of WBA's operating results ("EBITDA", earnings before income taxes, depreciation and amortization) and was calculated quarterly for the period ending December 31, 1998.

/(2)/ Represents car allowance.

All other officers of Anchor are compensated directly by WNA for their services. WNA charges Anchor a monthly fee pursuant to a resource sharing agreement that indirectly reimburses it for a portion of the compensation costs of such officers.

Aggregated Option/SAR Exercises in the Last Fiscal Year And Fiscal Year-End Option/SAR/Warrant Values

                     Number of Securities        Value of Exercisable
                    Underlying Exercisable           In-the-Money
Name               Options/SARs/Warrants at    Options/SARs/Warrants at
                            12/31/00                      12/31/00
Thomas O. Hedford             8,650                           --

Item 12. Security Ownership of Certain Beneficial Owners and Management

Security Ownership Table

The table below indicates the number of shares of Anchor's common stock beneficially owned as of December 31, 2000, by (a) incumbent; (b) executive officers who are not also directors; and (c) by all directors and executive officers as a group. Except as otherwise indicated, each person has sole investment and voting powers with respect to the shares shown as beneficially owned. Ownership information is based upon information furnished by the respective individuals.

DIRECTORS AND NAMED EXECUTIVE OFFICERS

Name Common Stock Beneficially Percent Owned as of December 31, 2000 of Class

(a) Directors:
None
(b)Executive Officers:
Thomas O. Hedford                           8,650/(2)/        0.18%
(c) All directors and executive             8,650             0.18%
officers as a group

/(2)/ Includes 6,250 shares of common stock issuable upon the exercise of stock options and 2,400 shares of common stock issuable upon the exercise of warrants at a purchase price of $0.50 per share.

Item 13. Certain Relationships and Related Transactions

At December 31, 2000, 1999, and 1998, Anchor had $0, $254,000, and $480,000, respectively, in 10% convertible debentures and bridge notes outstanding to members of the board of directors. Total interest incurred on this debt was approximately $0, $21,600, and $21,400 for the years ended December 31, 2000,

30

1999, and 1998, respectively. At December 31, 2000, 1999 and 1998, Anchor had $1,909,000, $400,000 and $0, respectively, in 10% convertible debentures, a convertible loan facility and a short-term advance outstanding to WNAH. Total interest incurred on this debt was approximately $94,300, $3,300 and $0, for the years ended December 31, 2000, 1999, and 1998, respectively. Anchor's majority shareholder, WNAH, has foregone collection of sums due under its $1,000,000 convertible credit facility as well as additional cash advances made by it to Anchor and the WBA subsidiaries.

Since April 2000, WNAH has also provided administrative and overhead support services to Anchor and its subsidiaries under an inter-company resource sharing arrangement. WNAH's overhead support includes the services of its senior executive personnel as well as the performance of human resources, accounting, insurance, legal, facilities management, information technology, and administrative functions. In addition, WNAH has allowed Anchor and its subsidiaries to occupy office space in its corporate headquarters offices in San Diego, CA, utilize its nationwide data network hardware and software infrastructure, web-site hosting capabilities and other communications resources. Anchor initially agreed to pay the sum of $12,500 per month for WNAH's overhead support services. The monthly support fee was increased to 9% of monthly net revenue of Anchor and its subsidiaries in January 2001 to more closely reflect the fair market value of the services, and the amount of the expense savings realized by Anchor and its subsidiaries under the arrangement. The outstanding balance of WNAH's cash advances to and on behalf of the Company, including the overhead support, as of November 30, 2001 was approximately $700,000.

Finally, the WBA companies received certain operational services performed by G.E. Capital International Services (GECIS) during 2000, payable in cash at fair market value. GECIS is an affiliate of ERC, which is a WNAH shareholder.

31

PART IV

Item 14. Exhibits, Financial Statement Schedules, and Reports on Form 8-K

(1)      Financial Statements.
         --------------------

         Reports of Independent Auditors

         Consolidated Balance Sheets as of December 31, 2000 and 1999

         Consolidated Statements of Operations for the years ended December 31,
         2000, 1999 and 1998

         Consolidated Statements of Stockholders' Equity for the years ended
         December 31, 2000, 1999 and 1998

         Consolidated Statements of Cash Flows for the years ended December 31,
         2000, 1999 and 1998.

         Notes to Consolidated Financial Statements

(2)      Exhibit Index.
         -------------

2.1      Amended and Restated Agreement and Plan of Merger dated as of October
         24, 1994, by and between System Industries, Inc. and Old Anchor, as
         amended by that certain Amendment to the Amended and Restated Agreement
         and Plan of Merger dated as of December 29, 1994, and Agreement of
         Merger attached as an exhibit to the Reorganization Agreement and
         certified by the Delaware Secretary of State on January 6, 1995.
         Incorporated by reference to Exhibit 2.1 of Anchor's Annual Report on
         Form 10-K for the year ended December 31, 1994.

2.2      Asset Purchase Agreement dated effective as of December 28, 2000, by
         and between Anchor and Novaeon. Incorporated by reference to Exhibit
         2.1 of Anchor's Current Report on Form 8-K for the period ended January
         12, 2001.

3.1      Restated Certificate of Incorporation. Incorporated by reference to
         Exhibit 3.1 of Anchor's Annual Report on Form 10-K for the year ended
         December 31, 1994.

3.2      Bylaws. Incorporated by reference to Exhibit 3.2 of Anchor's Annual
         Report on Form 10-K for the year ended December 31, 1994.

3.3      Amendment to Certificate of Incorporation.

3.4      Certificate Of Designations Of Series A Convertible Preferred Stock Of
         Anchor Pacific Underwriters, Inc., A Delaware Corporation, filed March
         9, 2000.

4.1      Specimen Common Stock Certificate. Incorporated by reference to Exhibit
         4.1 of Anchor's Annual Report on Form 10-K for the year ended December
         31, 1994.

4.2      Specimen Warrant Certificate. Incorporated by reference to Exhibit 4.2
         of Anchor's Annual Report on Form 10-K for the year ended December 31,
         1994.

4.3      Warrant Agreement dated as of January 7, 1995, between Anchor and U.S.
         Stock Transfer Corporation. Incorporated by reference to Exhibit 4.3 of
         Anchor's Annual Report on Form 10-K for the year ended December 31,
         1994.

4.3a     Letter dated December 29, 1995, to all stockholders from James R.
         Dunathan extending warrants expiration date to January 6, 1997.
         Incorporated by reference to Exhibit 4.3a of Anchor's Annual Report on
         Form 10-K for the year ended December 31, 1995.

                                       32

4.4      Form of 10% Convertible Subordinated Debenture. Incorporated by
         reference to Exhibit 4.1 of Anchor's Form 10-Q for the quarter ending
         March 31, 1995.

4.5      Form of 10% Convertible Subordinated Debenture, Series A. Incorporated
         by reference to Exhibit 4.5 of Anchor's Annual Report on Form 10-K for
         the year ended December 31, 1995.

4.6      Form of 10% Subordinated Bridge Note. Incorporated by reference to
         Exhibit 4.6 of Anchor's Form 10-Q for the quarter ending September 30,
         1996.

4.6a     Form of Warrant to Purchase Shares of Common Stock of Anchor Pacific
         Underwriters, Inc. Incorporated by reference to Exhibit 4.6a of
         Anchor's Form 10-Q for the quarter ending September 30, 1996.

4.6b     Form of Offering to change the terms of the Form of Warrant to Purchase
         Shares of Common Stock of Anchor Pacific Underwriters, Inc., which is
         incorporated by reference to Exhibit 4.6a, above. Incorporated by
         reference to Exhibit 4.6b of Anchor's Annual Report on Form 10-K for
         the year ended December 31, 1996.

4.7      Form of Subscription Agreement for the Offer and Sale of Shares of
         Common Stock of Anchor Pacific Underwriters, Inc. Incorporated by
         reference to Exhibit 4.7 of Anchor's Annual Report on Form 10-K for the
         year ended December 31, 1996.

4.7a     Form of Warrant to Purchase Shares of Common Stock of Anchor Pacific
         Underwriters, Inc. Incorporated by reference to Exhibit 4.7a of
         Anchor's Annual Report on Form 10-K for the year ended December 31,
         1996.

4.8      Form of 10% Convertible Subordinated Debenture, Series B. Incorporated
         by reference to Exhibit 4.8 of Anchor's Quarterly Report on Form 10-Q
         for the quarter ended September 30, 1998.

4.8a     Form of Warrant to Purchase Shares of Common Stock of Anchor Pacific
         Underwriters, Inc. Incorporated by reference to Exhibit 4.8a of
         Anchor's Quarterly Report on Form 10-Q for the quarter ended September
         30, 1998.

4.9      Form of 10% Convertible Subordinated Debenture, Series C. Incorporated
         by reference to Exhibit 4.9 of Anchor's Quarterly Report on Form 10-Q
         for the quarter ended March 31, 1999.

4.9a     Form of Warrant to Purchase Shares of Common Stock of Anchor Pacific
         Underwriters, Inc. Incorporated by reference to Exhibit 4.9a of
         Anchor's Quarterly Report on Form 10-Q for the quarter ended March 31,
         1999.

4.10     Form of 10% Convertible Subordinated Debenture, Series D. Incorporated
         by reference to Exhibit 4.10 of Anchor's Quarterly Report on Form 10-Q
         for the quarter ended September 30, 1999.

4.10a    Form of Warrant to Purchase Shares of Common Stock of Anchor Pacific
         Underwriters, Inc. Incorporated by reference to Exhibit 4.10a of
         Anchor's Quarterly Report on Form 10-Q for the quarter ended September
         30, 1999.

10.1     1994 Stock Option Plan. Incorporated by reference to Exhibit 10.1 of
         Anchor's Annual Report on Form 10-K for the year ended December 31,
         1994. *

10.2     Lease dated October 29, 1990, as amended on June 10, 1991, April 16,
         1994 and September 9, 1994, between Anchor and Societe Generale
         (regarding 1800 Sutter Street, Concord, California).

                                       33

         Incorporated by reference to Exhibit 10.2 of Anchor's Annual Report on
         Form 10-K for the year ended December 31, 1994.

10.2a    Sublease dated as of January 1, 1999, between Anchor and Talbot Agency
         of California, Inc. (regarding 1800 Sutter Street, Suite 500, Concord,
         California). Incorporated by reference to Exhibit 10.2a of Anchor's
         Quarterly Report on Form 10-Q for the quarter ended March 31, 1999.

10.5     Employment Agreement dated August 16, 1994, between Anchor and James R.
         Dunathan. Incorporated by reference to Exhibit 10.5 of Anchor's Annual
         Report on Form 10-K for the year ended December 31, 1994.*

10.6     Amendment No. 1 to Employment Agreement dated December 19, 1994,
         between Anchor and James R. Dunathan. Incorporated by reference to
         Exhibit 10.6 of Anchor's Annual Report on Form 10-K for the year ended
         December 31, 1994.*

10.6a    Employment Agreement dated August 16, 1997, between Anchor and James R.
         Dunathan. Incorporated by reference to Exhibit 10.6a of Anchor's
         Quarterly Report on Form 10Q for the quarter ended September 30, 1997.*

10.6b    Amendment No. 1 to Employment Agreement dated May 1, 1999, between
         Anchor and James R. Dunathan.

10.10    Lease of Personal Property dated April 6, 1994, between BRI and
         Winthrop Financial Group, Inc. (regarding computer equipment).
         Incorporated by reference to Exhibit 10.10 of Anchor's Annual Report on
         Form 10-K for the year ended December 31, 1994.

10.13    Consulting Agreement dated as of August 1, 1994, between BRI and
         Hightrust, Ltd. Incorporated by reference to Exhibit 10.13 of Anchor's
         Annual Report on Form 10-K for the year ended December 31, 1994.

10.14    Agreement for Purchase and Sale of Assets dated as of January 18, 1995,
         between Harden and Dutcher. Incorporated by reference to Exhibit 10.14
         of Anchor's Annual Report on Form 10-K for the year ended December 31,
         1994.

10.15    Amendment to Agreement for Purchase and Sale of Assets dated February
         1, 1995, between Harden and Dutcher. Incorporated by reference to
         Exhibit 10.15 of Anchor's Annual Report on Form 10-K for the year ended
         December 31, 1994.

10.15a   Amendment to Agreement for Purchase and Sale of Assets dated June 10,
         1996, between Harden and Dutcher, which is incorporated by reference to
         Exhibit 10.15, above. Incorporated by reference to Exhibit 10.15a of
         Anchor's Form 10-Q for the quarter ending June 30, 1996.

10.22    Industrial Real Estate Lease (Multi-Tenant Facility) dated September
         12, 1996 between Palo Cristi Airport II, L.L.C., and BRI (regarding
         15721 North Greenway Hayden Loop, Suite 205, Scottsdale, Arizona).
         Incorporated by reference to Exhibit 10.22 of Anchor's Form 10-Q for
         the quarter ending September 30, 1996.

10.24    Business Loan Agreement dated as of July 3, 1997, between Anchor and
         Imperial Bank, and related documents. Incorporated by reference to
         Exhibit 10.24 of Anchor's Quarterly Report on Form 10-Q for the quarter
         ended June 30, 1997.

                                       34

10.27    Business Loan Agreement dated of September 30, 1997, between Anchor and
         Imperial Bank, and related documents. Incorporated by reference to
         Exhibit 10.27 of Anchor's Quarterly Report on Form 10-Q for the quarter
         ended September 30, 1997.

10.28    Business Loan Agreement dated December 22, 1997, between Anchor and
         Imperial Bank, and related documents. Incorporated by reference to
         Exhibit 10.28 of Anchor's Annual Report on Form 10-K for the year ended
         December 31, 1998.

10.30    Business Loan Agreement dated March 9, 1998, between Anchor and
         Imperial Bank, and related documents. Incorporated by reference to
         Exhibit 10.30 of Anchor's Annual Report on Form 10-K for the year ended
         December 31, 1998.

10.31    Stock Purchase Agreement effective March 20, 1998, between Anchor and
         Harden and Pacific Assurance Company (regarding Pacific Heritage
         Administrators of Nevada, Inc.). Incorporated by reference to Exhibit
         10.31 of Anchor's Quarterly Report on Form 10-Q for the quarter ended
         March 31, 1998.

10.33    Business Loan Agreement dated June 1, 1998, between Anchor and Imperial
         Bank, and related documents. Incorporated by reference to Exhibit 10.33
         of Anchor's Quarterly Report on Form 10-Q for the quarter ended June
         30, 1998.

10.34    Purchase Agreement dated January 15, 1999, between Talbot Agency of
         California, Inc., PKW and Anchor. Incorporated by reference to Exhibit
         10.34 of Anchor's Annual Report on Form 10-K for the year ended
         December 31, 1999.

10.35    Office Lease dated January 29, 1999 between Harden and Columbia Square,
         L.L.C. (regarding 111 SW Columbia, Suite 600, Portland, Oregon).
         Incorporated by reference to Exhibit 10.34 of Anchor's Quarterly Report
         on Form 10-Q for the quarter ended March 31, 1999.

10.36    Business Loan Agreement dated April 29, 1999, between Anchor and
         Imperial Bank, and related documents. Incorporated by reference to
         10.35 of Anchor's Quarterly Report on Form 10-Q for the quarter ended
         June 30, 1999.

10.37    Business Loan Agreement dated September 30, 1999, between Anchor and
         Imperial Bank, and related documents. Incorporated by reference to
         10.36 of Anchor's Quarterly Report on Form 10-Q for the quarter ended
         September 30, 1999.

10.38    Letter Agreement dated February 18, 2000, between Anchor and WNAH.
         Incorporated by reference to Exhibit 10.38 of Anchor's Annual Report on
         Form 10-K for the year ended December 31, 1999.

10.39    Stock Purchase Agreement dated March 9, 2000 between Anchor and James
         R. Dunathan for the purchase of all the outstanding stock of Shelby
         Insurance Services, Inc. formerly known as Putnam, Knudsen & Wieking,
         Inc. Incorporated by reference to Exhibit 10.39 of Anchor's Annual
         Report on Form 10-K for the year ended December 31, 1999.

10.40    Securities Purchase Agreement dated March 9, 2000 between Anchor and
         WNAH. Incorporated by reference to Exhibit 10.40 of Anchor's Annual
         Report on Form 10-K for the year ended December 31, 1999.

10.40a   Exhibit A, Form of Debenture to the Securities Purchase Agreement dated
         March 9, 2000 between Anchor and WNAH. Incorporated by reference to
         Exhibit 10.40a of Anchor's Annual Report on Form 10-K for the year
         ended December 31, 1999.

                                       35

10.40b   Exhibit B, Certificate of Designations to the Securities Purchase
         Agreement dated March 9, 2000 between Anchor and WNAH. Incorporated by
         reference to Exhibit 10.40b of Anchor's Annual Report on Form 10-K for
         the year ended December 31, 1999.

10.40c   Exhibit C, Form of Loan Facility to the Securities Purchase Agreement
         dated March 9, 2000 between Anchor and WNAH. Incorporated by reference
         to Exhibit 10.40c of Anchor's Annual Report on Form 10-K for the year
         ended December 31, 1999.

10.40d   Exhibit D, Schedule of Exceptions to the Securities Purchase Agreement
         dated March 9, 2000 between Anchor and WNAH. Incorporated by reference
         to Exhibit 10.40d of Anchor's Annual Report on Form 10-K for the year
         ended December 31, 1999.

10.40e   Exhibit E, Form of Legal Opinion of Company Counsel to the Securities
         Purchase Agreement dated March 9, 2000 between Anchor and WNAH.
         Incorporated by reference to Exhibit 10.40e of Anchor's Annual Report
         on Form 10-K for the year ended December 31, 1999.

10.40f   Exhibit F, Form of Investor Rights Agreement to the Securities Purchase
         Agreement dated March 9, 2000, between Anchor and WNAH. Incorporated by
         reference to Exhibit 10.40f of Anchor's Annual Report on Form 10-K for
         the year ended December 31, 1999.

10.41    Employment Agreement dated September 1, 1998, between Harden and Thomas
         O. Hedford. Incorporated by reference to Exhibit 10.41 of Anchor's
         Annual Report on Form 10-K for the year ended December 31, 1999.*

10.41a   Amendment No. 1 to Employment Agreement dated May 1, 1999, between
         Harden and Thomas O. Hedford. Incorporated by reference to Exhibit
         10.41a of Anchor's Annual Report on Form 10-K for the year ended
         December 31, 1999.*

10.42    Employment Agreement dated May 1, 1999, between Harden and Earl
         Wiklund. Incorporated by reference to Exhibit 10.42 of Anchor's Annual
         Report on Form 10-K for the year ended December 31, 1999.*

10.43    Employment Agreement dated April 1, 2000 between Harden and Thomas O.
         Hedford.*

10.44    Overhead Support & Resource Sharing Agreement by and between Ward North
         America, Inc. and Anchor Pacific Underwriters, Inc. Ward Benefits
         Administrators & Insurance Services, Inc., formerly known as Harden &
         Company Insurance Services, Inc., and Harden & Company of Arizona,
         Inc., and made effective as of September 1, 2000.

10.45    Stock Subscription Agreement dated effective January 12, 2001 by and
         between Anchor, as the purchaser, and Spectrum Managed Care of
         California, Inc., as the issuer.

10.46    Stipulation entered into on February 28, 2001 between Anchor and Sutter
         Square Associates, LLC, concerning Anchor's surrender of possession of
         the office premises at 1800 Sutter Street, Concord, California under
         that certain office lease dated October 29, 1990, as amended on June
         10, 1991, April 16, 1994 and September 9, 1994 between the parties
         incorporated by reference to Exhibit 10.2 of Anchor's Annual Report on
         Form 10-K for the year ended December 31, 1994.

10.47    Lease dated March 15, 2001 between Royal Management Company and
         Spectrum CA for the office premises located at 37650 Professional
         Center Drive, Livonia, PA.

10.48    Sublease dated May 3, 2001 between Sirius Computer Solutions, Inc., and
         Spectrum CA for the office premises located at Whiteland Office Plaza,
         Whiteland Business Park, 740 Springdale Road, Exton Pennsylvania 19341.

10.49    Commission Arrangement by and between Ward Benefits Administrators &
         Insurance Services,  Inc. and Loomis Benefits West, Inc. dated January
         1, 2002.

16.1     Letter dated March 7, 2001 from Odenberg Ullakko Muranishi & Co.
         regarding the change in independent public accountants. Incorporated by
         reference to Exhibit 16.1 of Anchor's Amended Current Report on Form
         8-KA for the period ended January 17, 2001.

99.1     Contingent Promissory Note made by Anchor in favor of Novaeon, dated
         January 12, 2001. Incorporated by reference to Exhibit 99.1 of Anchor's
         Current Report on Form 8-K for the period ended January 12, 2001.

99.2     Press Release dated January 16, 2001. Incorporated by reference to
         Exhibit 99.2 of Anchor's Current Report on Form 8-K for the period
         ended January 12, 2001.

99.3     Convertible Promissory Note made by Anchor in favor of Legion dated
         January 12, 2001. Incorporated by reference to Exhibit 99.3 of Anchor's
         Current Report on Form 8-K for the period ended January 12, 2001.

99.3a    First Amendment to Promissory Note entered into on November 21, 2001 by
         and between Anchor and Legion Insurance Company amending that certain
         Promissory Note dated January 12, 2001 in the principal amount of two
         million dollars ($2,000,000) executed by Anchor in favor of Legion
         Insurance Company.

                                       36

99.4     Security Agreement in favor of Legion dated January 12, 2001, securing
         the assets acquired by Anchor pursuant to the Asset Purchase Agreement.
         Incorporated by reference to Exhibit 99.4 of Anchor's Current Report on
         Form 8-K for the period ended January 12, 2001.

99.5     Assignment and Assumption Agreement by and between Anchor and Ward
         dated January 12, 2001. Incorporated by reference to Exhibit 99.5 of
         Anchor's Current Report on Form 8-K for the period ended January 12,
         2001.

_____________________________

All other exhibits are omitted because they are inapplicable.

*Denotes management contract or compensatory plan or arrangement.

37

(3) Reports on Form 8-K and Form 8-KA.

Current Report dated January 12, 2001 reporting acquisition of Novaeon, Inc. by Anchor.

Amended Current Report dated January 17, 2001 reporting change in Anchor's auditors.

Current Report dated February 12, 2001 reporting change in Anchor's auditor.

38

SIGNATURES

Pursuant to the requirements of Section 13 or 15(d) of the Securities Exchange Act of 1934, the Anchor has duly caused this report to be signed on its behalf by the undersigned thereunto duly authorized.

Anchor Pacific Underwriters, Inc.
(Anchor)

                                                  /s/ Gerard A.C. Bakker
Date: February 8, 2002                      By: ________________________________
                                                      Gerard A.C. Bakker
                                                          President
                                                 (Principal Executive Officer)

Pursuant to the requirements of Section 13 or 15(d) of the Securities Exchange Act of 1934, this report has been signed by the following persons on behalf of the Anchor and in the capacities and on the dates indicated.

            Signature                                   Title                            Date
            ---------                                   -----                            ----
       /s/ Gerard A.C. Bakker          President and Director                      February 8, 2002
---------------------------------
         Gerard A.C. Bakker
   (Principal Executive Officer)

        /s/ Jeffrey S. Ward            Chairman, Chief Executive Officer and       February 8, 2002
---------------------------------      Director
          Jeffrey S. Ward
   (Principal Executive Officer)

        /s/ Kevin P. Jasper            Executive Vice President, Secretary and     February 8, 2002
---------------------------------      Director
          Kevin P. Jasper

       /s/ Russ A. Whitmarsh           Director                                    February 8, 2002
---------------------------------
         Russ A. Whitmarsh

39

ANCHOR PACIFIC UNDERWRITERS, INC. AND SUBSIDIARIES
(a majority owned subsidiary of Ward North America Holding, Inc.)

CONSOLIDATED FINANCIAL STATEMENTS

                  YEARS ENDED DECEMBER 31, 2000, 1999, and 1998

Reports of Independent Auditors .....................................     F-2-3

Audited Consolidated Financial Statements

     Consolidated Balance Sheets ....................................     F-4

     Consolidated Statements of Operations ..........................     F-5

     Consolidated Statements of Stockholders' Equity (Deficit) ......     F-6

     Consolidated Statements of Cash Flows ..........................     F-7

     Notes to Consolidated Financial Statements .....................     F-8-25

F-1

REPORT OF INDEPENDENT AUDITORS

To the Board of Directors
and Shareholders of
Anchor Pacific Underwriters, Inc.
San Diego, California

We have audited the accompanying consolidated balance sheet of Anchor Pacific Underwriters, Inc. and subsidiaries (a majority owned subsidiary of Ward North America Holding, Inc.) as of December 31, 2000 and the related consolidated statements of operations, stockholders' deficit, and cash flows for the year then ended. These consolidated financial statements are the responsibility of the Company's management. Our responsibility is to express an opinion on these consolidated financial statements based on our audit.

We conducted our audit in accordance with auditing standards generally accepted in the United States of America. Those standards require that we plan and perform the audit to obtain reasonable assurance about whether the consolidated financial statements are free of material misstatement. An audit includes examining, on a test basis, evidence supporting the amounts and disclosures in the consolidated financial statements. An audit also includes assessing the accounting principles used and significant estimates made by management, as well as evaluating the overall consolidated financial statement presentation. We believe that our audit provides a reasonable basis for our opinion.

In our opinion, such consolidated financial statements present fairly, in all material respects, the financial position of Anchor Pacific Underwriters, Inc. and subsidiaries as of December 31, 2000, and the results of their operations and their cash flows for the year then ended in conformity with accounting principles generally accepted in the United States of America.

The accompanying consolidated financial statements for the year ended December 31, 2000 have been prepared assuming that the Company will continue as a going concern. As discussed in Note 1 to the consolidated financial statements, the Company's recurring losses from operations, negative working capital and stockholders' deficit raise substantial doubt about its ability to continue as a going concern. Management's plans concerning these matters are also described in Note 1. The consolidated financial statements do not include any adjustments that might result from the outcome of this uncertainty.

/s/ Deloitte & Touche LLP

November 16, 2001, except for Note 16, as to which the date is January 29, 2002 San Diego, California

F-2

March 17, 2000

To the Board of Directors
and Shareholders of
Anchor Pacific Underwriters, Inc.

REPORT OF INDEPENDENT AUDITORS

In our opinion, the accompanying consolidated balance sheet and the related consolidated statements of operations, shareholders' equity (deficit) and cash flows present fairly, in all material respects, the financial position of Anchor Pacific Underwriters, Inc. and its subsidiaries at December 31, 1999 and 1998, and the results of their operations and their cash flows for each of the three years in the period ended December 31, 1999, in conformity with generally accepted accounting principles. These financial statements are the responsibility of the Company's management; our responsibility is to express an opinion on these financial statements based on our audits. We conducted our audits of these statements in accordance with generally accepted auditing standards, which require that we plan and perform the audit to obtain reasonable assurance about whether the financial statements are free of material misstatement. An audit includes examining, on a test basis, evidence supporting the amounts and disclosures in the financial statements, assessing the accounting principles used and significant estimates made by management, and evaluating the overall financial statement presentation. We believe that our audits provide a reasonable basis for the opinion expressed above.

F-3

ANCHOR PACIFIC UNDERWRITERS, INC. AND SUBSIDIARIES
(a majority owned subsidiary of Ward North America Holding, Inc.)

CONSOLIDATED BALANCE SHEETS

                                                                                           December 31
                                                                                   ----------------------------
                                                                                       2000            1999
                                                                                   ------------    ------------

                                     ASSETS
Current assets:
    Accounts receivable (less allowance for doubtful accounts of $7,500 in 2000
    and 1999) ..................................................................   $    407,616    $    465,337
    Prepaid expenses and other current assets ..................................         90,099         148,774
                                                                                   ------------    ------------
    Total current assets .......................................................        497,715         614,111
                                                                                   ------------    ------------
Property and equipment, less accumulated depreciation and amortization .........        421,535         630,811
                                                                                   ------------    ------------
Other assets:
    Intangible assets, net .....................................................             --         527,813
    Other ......................................................................         76,538          60,477
                                                                                   ------------    ------------
    Total other assets .........................................................         76,538         588,290
                                                                                   ------------    ------------
Total assets ...................................................................   $    995,788    $  1,833,212
                                                                                   ============    ============

                 LIABILITIES AND STOCKHOLDERS' EQUITY (DEFICIT)

Current liabilities:
    Cash overdraft .............................................................   $    138,695    $     55,926
    Accounts payable ...........................................................        687,059       1,161,334
    Accrued expenses ...........................................................        521,730         354,810
    Legal reserve ..............................................................        435,000         150,000
    Amounts due to fiduciary accounts ..........................................             --         160,000
    Short-term borrowings, including $409,000 and $0 in 2000 and 1999,
    respectively, owed to related parties ......................................        409,000         200,000
    Current portion of long-term debt, including $1,500,000 and $0 in 2000 and
    1999, owed to related parties ..............................................      2,519,486         588,060
    Current portion of long-term liabilities ...................................        192,692         194,529
                                                                                   ------------    ------------
Total current liabilities ......................................................      4,903,662       2,864,659
Long-term liabilities, net of current portion ..................................        232,453         353,127
Long-term debt, including $0 and $654,000 in 2000 and 1999, respectively, owed
    to related parties, net of current portion .................................             --       1,394,485
                                                                                   ------------    ------------
Total liabilities ..............................................................      5,136,115       4,612,271
                                                                                   ------------    ------------

Commitments and contingencies (Notes 1, 6, 7, 12, and 13) ......................             --              --

Stockholders' equity (deficit):
Preferred stock--$.02 par value; 2,000,000 shares authorized; 1,853,300 and 0
    shares issued and outstanding at December 31, 2000 and 1999, respectively ..         37,066              --
Common stock--$.02 par value; 16,000,000 shares authorized; 4,709,931 and
    4,710,055 shares issued and outstanding at December 31, 2000 and 1999,
    respectively ...............................................................         94,201          94,201
Additional paid-in capital .....................................................      6,158,787       4,232,265
Accumulated deficit ............................................................    (10,430,381)     (7,105,525)
                                                                                   ------------    ------------
Total stockholders' deficit ....................................................     (4,140,327)     (2,779,059)
                                                                                   ------------    ------------
Total liabilities and stockholders' deficit ....................................   $    995,788    $  1,833,212
                                                                                   ============    ============

See accompanying notes to consolidated financial statements and the reports of independent auditors.

F-4

ANCHOR PACIFIC UNDERWRITERS, INC. AND SUBSIDIARIES
(a majority owned subsidiary of Ward North America Holding, Inc.)

CONSOLIDATED STATEMENTS OF OPERATIONS

                                                                     Year Ended December 31
                                                          --------------------------------------------
                                                              2000            1999            1998
                                                          ------------    ------------    ------------
Revenues:
   Administrative fees and other income ...............   $  8,999,137    $ 10,054,596    $ 12,273,067
                                                          ------------    ------------    ------------
Operating expenses:
   Salaries, commissions and employee benefits ........      5,995,236       7,377,268       8,067,801
   Selling, general and administrative expenses .......      4,691,689       4,346,808       4,702,873
   Amortization of intangible assets ..................         66,062          66,120          50,705
   Impairment of intangible assets ....................        461,751              --              --
   Write down of internal use software and other assets        982,400              --              --
   Employee severance and other costs .................             --         544,000              --
                                                          ------------    ------------    ------------
    Total operating expenses ..........................     12,197,138      12,334,196      12,821,379
                                                          ------------    ------------    ------------
Operating loss ........................................     (3,198,001)     (2,279,600)       (548,312)
                                                          ------------    ------------    ------------
Other income (expense):
   Interest expense ...................................       (294,550)       (186,441)       (221,871)
   Interest income ....................................         13,639          17,969          11,491
   Other ..............................................        161,766         (23,991)             --
                                                          ------------    ------------    ------------
    Total other expense ...............................       (119,145)       (192,463)       (210,380)
                                                          ------------    ------------    ------------
Loss before income taxes ..............................     (3,317,146)     (2,472,063)       (758,692)
Provision for income taxes ............................          7,710           5,908           9,956
                                                          ------------    ------------    ------------
Loss from continuing operations .......................     (3,324,856)     (2,477,971)       (768,648)
                                                          ------------    ------------    ------------
Discontinued operations:
   Loss from operations, net of income taxes ..........             --              --         116,509
   Loss on disposal, net of income tax benefit ........             --              --        (123,191)
                                                          ------------    ------------    ------------
Loss from discontinued operations .....................             --              --          (6,682)
                                                          ------------    ------------    ------------
Net loss ..............................................   $ (3,324,856)   $ (2,477,971)   $   (775,330)
                                                          ============    ============    ============
Net loss per share:
   Loss from continuing operations ....................   $      (0.71)   $      (0.53)   $      (0.16)
   Loss from discontinued operations ..................             --              --              --
                                                          ------------    ------------    ------------
Basic and diluted loss per common share ...............   $      (0.71)   $      (0.53)   $      (0.16)
                                                          ============    ============    ============
Weighted average number of common shares outstanding ..      4,710,029       4,710,056       4,710,057
                                                          ============    ============    ============

See accompanying notes to consolidated financial statements and the reports of independent auditors.

F-5

ANCHOR PACIFIC UNDERWRITERS, INC. AND SUBSIDIARIES
(a majority owned subsidiary of Ward North America Holding, Inc.)

CONSOLIDATED STATEMENTS OF STOCKHOLDERS' EQUITY (DEFICIT)

                                  Common Stock              Preferred Stock
                            -----------------------     ------------------------
                                                                                    Additional        Accumulated
                              Shares        Amount        Shares       Amount     Paid-In Capital       Deficit           Total
                            ----------   ----------     ----------   -----------  ---------------    -------------    ------------
Balance at January 1,
1998 ..................      4,690,839   $   93,817             --   $       --   $     4,215,649    $  (3,852,224)   $    457,242
Stock issued for
services rendered .....         18,888          378             --           --            16,622               --          17,000
Canceled stock -
Fractional shares .....            330            6             --           --                (6)              --              --
Net loss ..............             --           --             --           --                --         (775,330)       (775,330)
                            ----------   ----------     ----------   -----------  ---------------    -------------    ------------

Balance at
December 31, 1998 .....      4,710,057       94,201             --           --         4,232,265       (4,627,554)       (301,088)
Canceled stock -
Fractional shares .....             (2)          --             --           --                --               --              --
Net loss ..............             --           --             --           --                --       (2,477,971)     (2,477,971)
                            ----------   ----------     ----------   -----------  ---------------    -------------    ------------

Balance at
December 31, 1999 .....      4,710,055       94,201             --           --         4,232,265       (7,105,525)     (2,779,059)
Canceled stock -
Fractional shares .....           (124)          --             --           --                --               --              --
Preferred stock
issued, net of
$36,412 of issuance
costs .................             --           --      1,853,300       37,066         1,926,522               --       1,963,588
Net loss ..............             --           --             --           --                --       (3,324,856)     (3,324,856)
                            ----------   ----------     ----------   -----------  ---------------    -------------    ------------
Balance at December
31, 2000 ..............      4,709,931   $   94,201      1,853,300   $   37,066   $     6,158,787    $ (10,430,381)   $ (4,140,327)
                            ==========   ==========     ==========   ===========  ===============    =============    ============

See accompanying notes to consolidated financial statements and the reports of independent auditors.

F-6

ANCHOR PACIFIC UNDERWRITERS, INC. AND SUBSIDIARIES
(a majority owned subsidiary of Ward North America Holding, Inc.)

CONSOLIDATED STATEMENTS OF CASH FLOWS

                                                                                 Year Ended December 31
                                                                      ------------------------------------------
                                                                         2000           1999            1998
                                                                      -----------    ----------     ------------
Cash flows from continuing operations:
   Net loss from continuing operations ............................   $(3,324,856)   $(2,477,971)   $  (768,648)
   Adjustments to reconcile net loss to net cash (used in)
   provided by operating activities:
   Depreciation and amortization ..................................       440,112        276,667        283,724
   Amortization of intangible assets ..............................        66,062         66,120         50,705
   Impairment of intangible assets ................................       461,751             --             --
   Write down of internal use software and other equipment ........       982,400             --             --
   Changes in assets and liabilities:
     Accounts receivable ..........................................        57,721         62,490        (30,178)
     Prepaid expenses and other current assets ....................        58,675         42,975        153,670
     Other assets .................................................       (16,061)        19,954        (20,764)
     Accounts payable and accrued expenses ........................      (182,355)       598,977        415,451
                                                                      -----------    -----------    -----------
     Cash flows (used in) provided by operating activities .........   (1,456,551)    (1,410,788)        83,960
                                                                      -----------    -----------    -----------

 Cash flows from investing activities:
   Net proceeds from sale of PKW ..................................            --      2,054,995             --
   Purchases of property and equipment, net of capital leases .....      (821,628)      (323,607)       (94,909)
                                                                      -----------    -----------    -----------
     Cash flows (used in) provided by investing activities ........      (821,628)     1,731,388        (94,909)
                                                                      -----------    -----------    -----------

Cash flows from financing activities:
   Short-term borrowings (related party activity: $409,000, $0
   and $0 in 2000,1999 and 1998, respectively) ....................       409,000        200,000        200,000
   Repayments on short-term borrowings ............................      (200,000)      (200,000)            --
   Borrowings on long-term debt (related party activity:
   $1,100,000, $473,000, and $75,000, in 2000, 1999 and 1998
   respectively) ..................................................     1,100,000      1,199,000        405,000
   Repayment of long-term debt (related party activity:
   $240,000, $104,000, and $30,000, in 2000, 1999 and 1998
   respectively) ..................................................      (563,059)    (1,317,746)      (262,029)
   Repayments of long-term liabilities ............................      (514,119)      (395,919)      (570,594)
   Increase in cash overdraft .....................................        82,769         55,926             --
   Issuance of common stock .......................................            --             --         17,000
   Preferred stock issuance costs .................................       (36,412)            --             --
   Issuance of preferred stock (related party activity:
   $2,000,000, $0 and $0 in 2000, 1999 and 1998 respectively) .....     2,000,000             --             --
                                                                      -----------    -----------    -----------
     Cash flows provided by (used in) financing activities ........     2,278,179       (458,739)      (210,623)
                                                                      -----------    -----------    -----------

Discontinued operations:
   Loss from discontinued operations, net of income taxes .........            --             --         (6,682)
   Changes in operating activities ................................            --             --        340,432
                                                                      -----------    -----------    -----------
   Operating activities ...........................................            --             --        333,750
   Financing activities ...........................................            --             --        (18,423)
                                                                      -----------    -----------    -----------
     Cash flows provided by discontinued operations ...............            --             --        315,327
                                                                      -----------    -----------    -----------
(Decrease) increase in cash and cash equivalents ..................            --       (138,139)        93,755
Cash and cash equivalents - corporate funds:
   Beginning of period ............................................            --        138,139         44,384
                                                                      -----------    -----------    -----------
   End of period ..................................................   $        --    $        --    $   138,139
                                                                      ===========    ===========    ===========

Supplemental Cash Flow Information
Cash paid during the period for:
   Interest .......................................................   $    89,620    $   169,375    $   254,505
                                                                      ===========    ===========    ===========
   Taxes ..........................................................   $     7,839    $     5,908    $     9,956
                                                                      ===========    ===========    ===========
Non-cash investing and financing activities:
Equipment acquired under capital lease ............................   $   391,608    $    33,393    $   189,600
                                                                      ===========    ===========    ===========
Increase in intangible assets and long-term liabilities related ...
to purchase of customer lists                                         $       --     $        --    $   252,635
                                                                      ===========    ===========    ===========

See accompanying notes to consolidated financial statements and the reports of independent auditors.

F-7

NOTES TO CONSOLIDATED FINANCIAL STATEMENTS

NOTE 1--Nature of Business

Organization

Anchor Pacific Underwriters, Inc. and its subsidiaries Ward Benefits Administrators & Insurance Services, Inc. ("WBAIS") and Harden & Company of Arizona, Inc. ("Harden-AZ") (collectively "Anchor" or the "Company") provide employee accident and health benefit plan administration services. As of December 31, 1998, Anchor sold its property and casualty brokerage services and reported the sale as a discontinued operation (See Note 15). Administration services are provided to employer groups of varying sizes, primarily located in California and Oregon.

The consolidated financial statements include the accounts of Anchor and its wholly owned subsidiaries. All significant intercompany accounts and transactions have been eliminated in consolidation.

Going Concern and Management Plans

Over the last three years, the Company has incurred substantial operating losses and has used approximately $2,800,000 of cash in its operations. As of December 31, 2000, the Company has negative working capital of $4,405,947 and a deficit in stockholders' equity of $4,140,327. The Company is in violation of the terms of substantially all of its debt.

Over the last year, the Company has received financing from Ward North America Holding, Inc. ("WNAH"). Management has been notified by WNAH that it does not intent to provide any further financing in support of the Company's operations. Effective January 1, 2002, the Company has discontinued the WBA benefits plan administration business (Note 16).

Management plans to refinance the company and continue to operate Spectrum CA, the Company's managed care business. However, under certain circumstances, ownership of Spectrum CA may be transferred to WNAH as satisfaction of the Legion Loan (Note 16). Should this occur, the Company will have no ongoing operations. The continuation of the Company as a going concern is dependent on the refinancing plan and retaining its Spectrum CA operations. Critical components of the Company's proposed refinancing plan include the restructuring of debt obligations including the bank term loan, the conversion of all or significant portions of debt held by affiliated and unaffiliated creditors to Anchor common stock, and raising additional capital. If successfully executed, the refinancing plan may enable Anchor to remain in business and pursue its strategy to grow the managed care business. There can be no assurance that such a plan will be acceptable to the affected parties.

Basis of Presentation

In early 2000, Anchor raised $2,100,000 and obtained a $1,000,000 million convertible loan facility pursuant to a Securities Purchase Agreement ("Agreement") entered into with WNAH (See Notes 7 and 8).

Anchor and WNAH signed an agreement on March 9, 2000 pursuant to which WNAH acquired a controlling interest in Anchor through the purchase of Series A Convertible Preferred shares ("Series A Preferred"). The Series A Preferred shares are senior to the Company's common stock and vote on an as-converted basis of ten for each share of Series A Preferred. As of December 31, 2000, WNAH owns 79.7% of Anchor's voting stock. The consolidated financial statements do not reflect any purchase accounting adjustments related to the change of control of Anchor.

F-8

NOTE 2--Summary of Significant Accounting Policies

Use of Estimates

The preparation of financial statements in accordance with accounting standards generally accepted in the United States of America requires management to make estimates and assumptions that affect the amounts reported in the financial statements and accompanying notes. Actual results could differ from those estimates.

Revenue Recognition

Continuing operations

The majority of revenue from third-party administration services consists of fees charged for the administration of fully insured and self-insured group health plans. Fee income is recognized when services are rendered.

Discontinued operations

Insurance brokerage revenue consists principally of insurance commissions (net of split or shared commissions), fees in lieu of commissions for insurance placement services and interest income on fiduciary and corporate funds. Insurance commissions and fees in lieu of commissions for insurance placement services are recognized when coverage becomes effective, the premium due under the policy is known or can be reasonably estimated, and substantially all required services related to placing the insurance have been provided.

Broker commission adjustments and commissions on premiums billed directly by underwriters are recognized principally when such amounts can be reasonably estimated.

In addition, Anchor received annual contingency commissions from various property and casualty insurance carriers. The commissions were based upon the carrier's loss experience as well as the number of policies placed. Revenue from contingency commissions were recognized when received. Fee income for services other than placement of insurance coverages was recognized as those services were provided.

Cash and Cash Equivalents

Anchor considers all highly liquid investments with an original maturity of three months or less at the date of purchase to be cash equivalents. At December 31, 2000 and 1999, the Company had a cash overdraft which has been classified as a liability.

Fiduciary Funds and Liabilities

Funds held for self-funded employers and fully insured programs are held in a fiduciary capacity and, accordingly, are not reflected in the Company's consolidated balance sheets because they are not available to fund the Company's operations. The Company has check signing authority related to these accounts for the settlement of claims. Escrowed amounts at December 31, 2000 and 1999 were $5,100,095 and $4,686,823, respectively. At December 31, 1999, the Company used $160,000 of such funds to satisfy certain obligations in its business. Such amounts have been classified as amounts due to fiduciary funds in the accompanying balance sheet. During the first three months of 2000, the Company used an additional $114,000 of escrowed amounts. In March 2000, all of such funds were transferred back to the escrow accounts.

Interest earned on certain fiduciary funds is included in Anchor's earnings. Interest income on fiduciary funds from continuing operations amounted to $13,639, $17,969, and $11,491, in 2000, 1999, and 1998, respectively.

F-9

Concentration of Credit Risk

Financial assets that potentially subject the Company to significant concentrations of credit risk consist principally of accounts receivable. Anchor provides for future estimated credit losses based on an evaluation of a current aging of the accounts, current economic conditions and other factors necessary to provide for losses that can be reasonably anticipated. For the years ended December 31, 2000, 1999 and 1998, no one customer accounted for more than 10% of total revenue. No one customer accounted for more than 10% of the Company's accounts receivable at December 31, 2000 and 1999.

Fair Value of Financial Instruments

The carrying values of financial instruments such as cash and cash equivalents, accounts receivable, accounts payable, and debt obligations approximate their fair values.

The following methods and assumptions were used by Anchor in estimating its fair value disclosures for financial instruments:

Short-term borrowings: The carrying amounts on the lines of credits and other short-term borrowings approximate their fair values due to the short-term maturity of these borrowings.

Long-term borrowings: Due to the financial condition of the Company, management believes that the fair value of its long- term borrowing is minimal.

Property and Equipment

Property and equipment are stated at cost. Depreciation and amortization are computed using the straight-line method over the estimated useful lives of the assets, which range from three to ten years. Internal-use software is capitalized and is amortized over a three-year period. The Company's impairment policy on internal use software and other assets is to evaluate on a quarterly basis the recoverability of the net book value of these assets, and record an impairment loss if the asset is not recoverable.

Intangible Assets

Intangible assets represent customer lists acquired in acquisitions. Customer lists are amortized on the straight-line basis over 12 years.

The amount of impairment, if any, is measured in accordance with Statement of Financial Accounting Standards ("SFAS") No. 121, "Accounting for the Impairment of Long-Lived Assets and for Long-Lived Assets to be Disposed Of." The Company periodically evaluates the carrying value of long-lived assets and certain identifiable intangibles for impairment, when events and circumstances indicate that the book value of an asset may not be recoverable. Recoverability of assets is measured by a comparison of the carrying amount of an asset to future net cash flows expected to be generated by the asset. If such assets are considered to be impaired, the impairment to be recognized is measured by the amount by which the carrying amount of the asset exceeds its fair value. See Note 4 regarding the impairment loss recognized in 2000.

Legal Reserves

The Company's policy is to provide for legal reserves equal to anticipated legal fees and settlement costs net of applicable insurance coverage.

F-10

Income Taxes

The Company accounts for income taxes in accordance with the provisions of SFAS No. 109, "Accounting for Income Taxes." This statement requires the Company to recognize a current tax asset or liability for current taxes payable or refundable and to record a deferred tax asset or liability for the estimated future tax effects of temporary differences and carryforwards to the extent that they are realizable. A deferred tax provision or benefit results from the net change in deferred tax assets and liabilities during the year. A deferred tax valuation allowance is required if it is more likely than not that all or a portion of the recorded deferred tax assets will not be realized (Note 9).

Segment Reporting

SFAS No. 131, "Disclosures about Segments of an Enterprise and Related Information" ("SFAS 131) establishes standards for determining operating segments and disclosure requirements for those segments, products, geographic areas, and major customers. The Company has determined that it operates under one operating segment.

Stock-Based Compensation

As permitted under SFAS No. 123, "Accounting for Stock-Based Compensation," the Company accounts for costs of stock based compensation in accordance with the provisions of Accounting Principles Board Opinion No. 25, "Accounting for Stock Issued to Employees," and accordingly discloses the pro forma effect on net loss and related loss per share amounts using the fair-value method defined in SFAS No. 123.

Loss Per Share

Basic net loss per common share is presented in conformity with SFAS No. 128 "Earnings per Share" for all periods presented. Basic net loss per share is computed using the weighted-average number of vested outstanding shares of common stock.

Diluted net loss per share is computed using the weighted-average number of vested shares of common stock outstanding and, when dilutive, unvested common stock outstanding, potential common shares from options and warrants to purchase common stock using the treasury method and from convertible debt and equity securities using the as-if converted basis. All potential common shares have been excluded from the computation of diluted net loss per share for 1998, 1999 and 2000 because the effect would have been anti-dilutive.

The following table provides a reconciliation of the numerators and denominators used in calculating basic and diluted loss per share:

                                                                          Years Ended December 31,
                                                            -------------------------------------------------
                                                                 2000               1999             1998
                                                            -------------     --------------    -------------
Net loss attributable to common shareholders                $  (3,324,856)    $   (2,477,971)   $    (775,330)
                                                            =============     ==============    =============
   Basic and diluted net loss per share:
   Weighted average number of common shares
   outstanding                                                  4,710,029          4,710,056        4,710,057
                                                            =============     ==============    =============
   Basic and diluted net loss per share                     $       (0.71)    $        (0.53)   $       (0.16)
                                                            =============     ==============    =============

F-11

Recent Accounting Pronouncements

The Financial Accounting Standards Board ("FASB") has issued SFAS No. 133, "Accounting for Derivative Instruments and Hedging Activities." SFAS No. 133 establishes accounting and reporting standards for derivative instruments. SFAS No. 133, as amended and interpreted, is effective for the Company beginning January 1, 2001,and requires that entities recognize all derivatives as either assets or liabilities on the balance sheet, and measure those instruments at fair value. The Company does not presently engage in any hedging activities to compensate for the effect of exchange rate fluctuations on the net assets or operating results of its foreign subsidiary. As a result, management has determined that the adoption of SFAS No. 133 will not have a material impact on the Company's consolidated results of operations, financial position or cash flows.

In June 2001, the FASB issued SFAS No. 141, "Business Combinations," and No. 142, "Goodwill and Other Intangible Assets." These Statements change the accounting for business combinations and goodwill. SFAS No.141 requires that the purchase method of accounting be used for all business combinations initiated after June 30, 2001. SFAS No. 141 will not have a material impact on the Company's consolidated results of operations, financial position, or cash flows. SFAS No. 142 changes the accounting for goodwill and certain intangible assets with indefinite lives from an amortization method to an impairment-only approach. The adoption of SFAS No. 142 will not have a material impact on the Company's consolidated results of operations, financial position or cash flows.

In August 2001, the FASB issued SFAS No. 144, "Accounting for the Impairment or Disposal of Long-Lived Assets." SFAS No. 144 addresses financial accounting and reporting for the impairment or disposal of long-lived assets. SFAS No. 144 supersedes SFAS No. 121, "Accounting for the Impairment of Long-Lived Assets and for Long-Lived Assets to be Disposed Of," and the accounting and reporting provisions of APB Opinion No. 30, "Reporting the Results of Operations - Reporting the Effects of Disposal of a Segment of a Business, and Extraordinary, Unusual, and Infrequently Occurring Events and Transactions," for the disposal of a segment of a business (as previously defined in that opinion). SFAS No. 144 will be adopted by the Company as of January 1, 2002. The Company has not yet determined the impact of its adoption on its consolidated results of operations, financial position, or cash flows

Reclassifications

Certain reclassifications have been made to the prior year financial statements to conform with the current year financial statement presentation. Such reclassifications have had no effect on net income as previously reported.

NOTE 3--Property and Equipment

Property and equipment consist of the following:

                                                                        December 31
                                                            --------------------------------
                                                                  2000               1999
                                                            --------------------------------
Leasehold improvements...................................     $       --       $    57,933
Office furniture and equipment...........................        192,251           965,821
Computer hardware and software...........................        379,307         1,894,356
                                                            --------------   ---------------
                                                                 571,558         2,918,110
Less--accumulated depreciation and amortization..........        150,023         2,287,299
                                                            --------------   ---------------
                                                              $  421,535       $   630,811
                                                            ==============   ===============

The foregoing assets are pledged as security for certain indebtedness (See Note 7).

F-12

Computer equipment under capital leases included in property and equipment as of December 31, 2000 and 1999 was $249,590 and $0, respectively. In 2000, the Company wrote off $102,018 in computer software and equipment that was no longer in use. This software and equipment was purchased under a capital lease in 2000.

The Company performed a cash flow analysis of its business and determined that due to its cash flow difficulties certain software and associated hardware at WBAIS was impaired. During 2000, the Company recorded an impairment charge related to these assets in accordance with SFAS 121. The non-cash charge totaled $982,000.

NOTE 4--Intangible Assets

Intangible assets consist of the following:

                                                 December 31,
                                         ---------------------------
                                             2000            1999        Amortization Period
                                         -----------     -----------     -------------------
Customer lists.........................     $--           $788,972       12 years
Less--accumulated amortization.........      --            261,159
                                         -----------     -----------
                                            $--           $527,813
                                         ===========     ===========

The Company recorded an impairment of intangible assets during 2000 of $461,751. The value of the customer lists was assessed as impaired because of the continuing operating losses and forecasted negative cash flows of the branch utilizing the customer lists. (Note 16).

NOTE 5--Short-Term Borrowings

In 1999, Anchor obtained a $200,000 short-term bank loan expiring on March 15, 2000. Borrowings under the loan amounted to $200,000 at December 31, 1999 with annual interest at the bank's prime rate plus 2.5% (11.25% at December 31, 1999). In connection with obtaining the loan, Anchor issued warrants to the lender to purchase 80,000 shares of Anchor common stock at an exercise price of $0.50 per share. In March 2000, this loan was paid in full.

In 2000, Anchor obtained non-interest bearing advances from WNAH and affiliates totaling $409,000.

NOTE 6--Long-Term Liabilities

Long-term liabilities consist primarily of future payments relating to contractual agreements negotiated with the previous owners of businesses acquired, deferred rent and other liabilities. The future contingent payments are generally based upon the amount of net commission income generated from the books of business acquired. Capital lease liabilities are also classified as long-term liabilities at December 31, 2000.

F-13

At December 31, 2000, the maturities of long-term liabilities and capital leases are as follows:

Year                                                                       Long-term    Capital Leases
----
                                                                          Liabilities
2001 ..................................................................   $   85,275      $  107,417
2002 ..................................................................            0         105,241
2003 ..................................................................            0          67,300
2004 ..................................................................            0          59,912
                                                                          ----------      ----------
                                                                              85,275         339,870
Less--current portion .................................................       85,275         107,417
                                                                          ----------      ----------
                                                                          $        0      $  232,453
                                                                          ==========      ==========

NOTE 7--Long-Term Debt

Long-term debt is summarized as follows:

                                                                                 December 31,
                                                                          --------------------------
                                                                             2000            1999
                                                                          ----------      ----------
Term bank loan--with interest at prime rate plus 2.50% (12.00% and
     11.25% at December 31, 2000 and 1999) ............................   $  700,486      $  898,486
10% convertible subordinated debentures, Series B,
     maturing in 2000 and 2001 ........................................       75,000         250,000
10% convertible subordinated debentures, Series D,
     maturing in 2001 .................................................      244,000         244,000
10% convertible subordinated debentures, Series E,
     maturing in 2001 .................................................      500,000         400,000
10% convertible promissory note payable to Ward North America, Inc.,
     maturing in 2001 .................................................    1,000,000               0
Other debt bearing interest at 10%  and  maturing in 1999 .............            0         185,000
Equipment loans--with annual interest at 8.25%,
     maturing in 2000 .................................................            0           5,059
                                                                          ----------      ----------
                                                                           2,519,486       1,982,545
Less--current portion .................................................    2,519,486         588,060
                                                                          ----------      ----------
                                                                          $        0      $1,394,485
                                                                          ==========      ==========

Term Bank Loan

On September 30, 1999, the Company entered into a term loan of $931,485 with a bank, combining the balances owing on an existing term loan and a $250,000 bank loan. The basic terms of this new term loan are (a) monthly interest payments equal to bank's prime rate, plus 2.5% (b) a maturity date of October 7, 2002 and (c) monthly principal payments in installments of $16,500 which began on November 7, 1999. The term loan is secured by certain receivables, property and equipment, and other assets. The loan agreement with the bank contains certain restrictive covenants that, among other things, require Anchor to maintain certain levels of net worth and cash flow (as defined), and prohibits the payment of dividends. Anchor was not in compliance with these covenants at December 31, 2000. All amounts owed under the term loan have been classified as current liabilities.

F-14

Series B Convertible Subordinated Debentures

During 1998, Anchor raised $215,000 from five members of the Board of Directors and other qualified investors by offering 10% Convertible Subordinated Debentures Series B (the "Series B Debentures"). The basic terms of the Series B Debentures were (a) 10% interest, payable semi-annually in arrears (b) two year maturity (c) conversion price of $0.50 per share (d) "Piggyback" registration rights for three years (e) for each $5,000 of Series B Debentures acquired, an investor received a five-year warrant to acquire 2,000 shares of Anchor common stock at an exercise price of $0.50 per share (f) subordination provisions that subordinate the Series B Debentures to Anchor's "Senior Debt" (as defined in the Series B Debentures). In early 1999, Anchor raised an additional $50,000 and redeemed one debenture for $15,000. On March 15, 2000, Anchor redeemed $130,000 of the Series B Debentures. In late 2000, Anchor redeemed $45,000 of the outstanding Series B Debentures.

Series D Convertible Subordinated Debentures

During 1999, Anchor raised $244,000 from other qualified investors by offering 10% Convertible Subordinated Debentures, Series D (the "Series D Debentures"). The basic terms of the Series D Debentures were (a) 10% interest, payable semi-annually in arrears (b) two year maturity (c) conversion price of $0.50 per share (d) "Piggyback" registration rights for three years (e) for each $5,000 of Series D Debentures acquired, an investor received a five year warrant to acquire 3,000 shares of Anchor common stock at an exercise price of $0.50 per share and (f) subordination provisions that subordinates the Series D Debentures to Anchor's "Senior Debt" (as defined).

Series E Convertible Subordinated Debentures

In late 1999, Anchor raised $400,000 from WNAH by offering 10% Convertible Subordinated Debentures, Series E (the "Series E Debentures"). The basic terms of the Series E Debentures were (a) 10% interest, payable semi-annually in arrears (b) two year maturity (c) conversion price of $0.50 per share (d) "Piggyback" registration rights for three years (e) for each $5,000 of Series E Debentures acquired, WNAH received a five year warrant to acquire 3,000 shares of Anchor common stock at an exercise price of $0.50 per share and (f) subordination provisions that subordinates the Series E Debentures to Anchor's "Senior Debt" (as defined). The Series E Debentures are superior to all other debentures of the Company, including without limitation those Series B and D debentures, and shall constitute "Senior Debt" for purposes of those debentures. During 2000, Anchor raised an additional $100,000 from WNAH through the Series E offering, subject to the terms and provisions described above, bringing the total outstanding Series E debentures to $500,000.

Convertible Promissory Note

Effective March 9, 2000, Anchor and WNAH entered into a Securities Purchase Agreement ("Agreement"). The basic terms of the Agreement provide that WNAH would purchase from Anchor a package of debt and equity securities, to include a 10% convertible loan facility (the "Convertible Loan"), in the principal sum of $1,000,000. The Convertible Loan shall be convertible, at WNAH's option, into shares of Series A Preferred stock at $4.5045 per share, which are further convertible into a number of shares of common stock, which, when added to the shares of common stock issued or issuable pursuant to the Series E Debentures (not including the warrants accompanying the Series E Debentures) and other shares of Series A Preferred issued to WNAH, would constitute approximately 79% of Anchor's common stock on a fully-diluted basis following such conversion, assuming the maximum amount of $1,000,000 was borrowed by Anchor pursuant to the Convertible Loan. Interest accrues at 10% per annum on each advance from the date of advance, and is payable on the first day of each calendar quarter. As of December 31, 2000, Anchor had borrowed the maximum of $1,000,000 available under the convertible loan facility and owed accrued interest of $45,917.

F-15

Convertible Subordinated Debentures

In 1995, Anchor issued $370,000 of 10% Convertible Subordinated Debentures (the "Debentures"). Investors holding $270,000 of the Debentures, including several members of the previous Board of Directors, converted their debentures into 200,000 shares of Anchor's common stock at $1.35 per share. These conversions reduced Anchor's outstanding indebtedness by $270,000 and, in turn, increased stockholders' equity by $270,000. During 1997, Anchor redeemed $40,000 of the outstanding convertible debentures. On March 15, 2000, Anchor redeemed $60,000 of the remaining balance of outstanding convertible debentures, with the proceeds from the Series A Preferred shares purchased by WNAH.

Default

At December 31, 2000 and subsequent to year-end Anchor was in violation of the debt covenants concerning payment of interest and principal for all debt outstanding. At December 31, 2000, Anchor was in default for non-payment of principal relating to $25,000 of Series B convertible debentures. Subsequent to year-end, Anchor was in default for non-payment of principal relating to an additional $50,000 of Series B convertible debentures, $244,000 of Series D convertible debentures and $500,000 of Series E convertible debentures. Additionally, Anchor was in default for non-payment of interest relating to the convertible loan facility to WNAH. All amounts have been classified as current liabilities.

NOTE 8 - Preferred Stock and Warrants

Effective March 9, 2000, Anchor and WNAH entered into a Securities Purchase Agreement ("Agreement") which superseded and replaced in its entirety the binding Letter Agreement dated February 18, 2000 and letter of intent dated November 29, 1999. The basic terms of the Agreement provide that WNAH would purchase from Anchor a package of debt and equity securities, and that it would make available a $1,000,000 loan facility.

On March 9, 2000, WNAH purchased 1,853,300 shares of $0.02 par value Series A Convertible Preferred stock ("Series A Preferred") at a purchase price of $2,000,000.

Each share of Series A Preferred is convertible at a conversion price of $0.1079 to 9.27 shares of common stock at (1) any time at the option of the shareholder or (2) automatically, immediately preceding the closing of a qualified public offering of common stock, into common stock initially at a price per share of common stock not less than $5.00 per share of common stock into which the Series A Preferred would then convert, and which results in gross proceeds to Anchor of at least $10 million or (3) at the election of the majority of holders to automatically convert. In the event of liquidation or dissolution, the holders are entitled to be paid out of available assets, prior and in preference to any distribution to the holders of common stock or any other junior stock, an amount equal to the greater of the Series A Preferred liquidation value or the amount the shareholders would have received if they had converted their shares to common stock immediately prior to the liquidation or dissolution. The liquidation value is equal to $1.079 per share plus all accrued and unpaid dividends thereon.

Dividends accrue whether or not earned or declared at an annual rate of 8% and compound and shall be payable annually, in arrears. Cumulative dividends as of December 31, 2000 were $2,546.

F-16

At December 31, 2000, Anchor had warrants for 1,392,340 shares of common stock with exercise prices of between $0.50 and $1.75 expiring at various dates through 2005.

NOTE 9--Income Taxes

The provision for income taxes is as follows:

                                                         Year Ended December 31,
                                                     -------------------------------
                                                      2000        1999        1998
                                                     ------     --------    --------
Current tax expense--state                           $7,710     $  5,908    $  9,956
                                                     ======     ========    ========

The income tax expense included in the consolidated financial statements is as follows:

                                                               December 31,
                                                     -------------------------------
                                                      2000        1999        1998
                                                     ------     --------    --------
Income tax provision from continuing operations ..   $7,710     $  5,908    $  9,956
Income tax expense from discontinued operations ..       --           --      77,600
Income tax (benefit) on disposal .................       --           --     (77,600)
                                                     ------     --------    --------
                                                     $7,710     $  5,908    $  9,956
                                                     ======     ========    ========

Deferred income taxes are provided for the temporary differences between the financial reporting and tax bases of Anchor's assets and liabilities. A deferred tax valuation allowance is established if it is more likely than not that all or a portion of the recorded deferred tax assets will not be realized

Deferred tax assets (liabilities) are comprised of the following:

                                                                       December 31,
                                                              ------------------------------
                                                                  2000              1999
                                                              ------------      ------------
Deferred tax assets (liabilities):
Depreciation and amortization ...........................     $    489,000      $     18,000
Vacation accrual ........................................           58,000           125,200
Bad debt and legal reserves .............................          134,000            69,000
Other accruals ..........................................          165,000           172,800
Net operating loss carryforward .........................        2,496,000         2,037,000
                                                              ------------      ------------
                                                                 3,342,000         2,442,000
Valuation allowance for deferred tax assets .............       (3,342,000)       (2,442,000)
                                                              ------------      ------------
                                                              $         --      $         --
                                                              ============      ============

At December 31, 2000 and 1999, current deferred tax assets are $355,000 and $366,000, respectively, and noncurrent deferred tax assets are $2,987,000 and $2,076,000, respectively.

The change in the valuation allowance is comprised of the following items:

F-17

                                                             Year Ended December 31,
                                                            -------------------------
                                                                2000          1999
                                                            -----------   -----------

Increase due to net operating losses .................      $   459,000   $ 1,059,700
Change in estimate of temporary differences for
    fixed and intangible assets, deferred rent,
    vacation accrual and other accruals ..............          441,000      (171,600)
                                                            -----------   -----------
Net increase (decrease) ..............................      $   900,000   $   888,100
                                                            ===========   ===========

A reconciliation of income tax computed at the federal statutory corporate tax rate to the provision for income taxes follows:

                                                                                  Year ended December 31,
                                                            -------------------------------------------------------------------
                                                                    2000                   1999                    1998
                                                            --------------------   --------------------    --------------------

                                                               Amount    Percent      Amount    Percent       Amount    Percent
                                                            -----------  -------   -----------  -------    -----------  -------
Income tax benefit at federal
   statutory rate .......................................   $(1,130,451)   (34.0)% $  (835,710)   (34.0)%  $  (263,612)   (34.0)%
Increase (decrease) in income taxes resulting from:
   State and local income taxes, net of federal
   tax benefit ..........................................         5,089      0.1      (143,165)    (5.8)       (46,520)    (6.0)
   Permanent differences ................................       201,873      6.1        23,045      0.9        142,790     18.4
   Other ................................................        31,199      0.9        73,638      3.3         59,616      7.7
   Change in valuation allowance ........................       900,000     27.1       888,100     35.9        117,682     15.2
                                                            -----------  -------   -----------  -------    -----------  -------
                                                            $     7,710      0.2%  $     5,908      0.3%   $     9,956      1.3%
                                                            ===========  =======   ===========  =======    ===========  =======

At December 31, 2000, Anchor had estimated federal and state net operating loss carryforwards of approximately $6,741,000 and $3,427,000, respectively. The federal and state net operating losses will begin to expire in 2003 and 2001, respectively. All net operating losses will expire in 2021.

In 2000, Anchor entered into a securities purchase agreement with WNAH, resulting in shares of preferred stock being issued. Federal and state tax laws impose limitations on the use of the net operating losses and tax credits following certain changes in ownership. Because such an ownership change has occurred, the limitation reduces the amount of the benefit of the net operating losses and general business credits that is available to offset future taxable income starting in the year of the ownership change.

NOTE 10--Retirement and Employee Benefit Plans

Anchor has a 401(k) profit sharing plan to which eligible employees may contribute up to 15% of their salaries, or a maximum of $10,000, as deferred compensation. The plan also provides for voluntary employer contributions whereby Anchor may match 50% of the employee contribution up to a maximum of 3% of the employee's gross salary. Anchor made no contributions to the plan during the years ended December 31, 2000, 1999, and 1998.

In addition, Anchor offers active eligible employees certain life, health, vision and dental benefits. There are several plans, which differ in amounts of coverage and deductibles. Anchor does not extend such benefits to retirees.

F-18

NOTE 11--Stock Option Plan

The Company has a stock option plan (the "Plan") which provides for the issuance of options to purchase up to 1,000,000 shares of common stock. Options granted in 1998, 1999 and 2000 generally vest over a four-year period, with 25% vesting each year, with the exception of 16,000 options granted to a former member of the Board of Directors in 1998, which vested immediately upon grant. The options are priced at fair market value of the stock at the date of grant, except for stockholders of more than 10% of Anchor, in which case the options are priced at 110% of the market price at the date of grant. Options generally have a ten-year life.

During 1997, the Company adopted SFAS No. 123, "Accounting for Stock-Based Compensation" and, pursuant to its provisions, elected to continue using the intrinsic-value method of accounting for stock-based awards granted to employees in accordance with Accounting Principles Board Opinion No. 25, "Accounting for Stock Issued to Employees" ("APB 25"). Accordingly, the Company has not recognized compensation expense for its stock-based awards to employees for the years ended December 31, 2000, 1999 and 1998. The following table reflects pro forma net loss and loss per share had the Company elected to adopt the fair value approach of SFAS No. 123:

                                                    2000           1999            1998
                                               -------------   -------------   ------------
Net loss:
  As reported .............................    ($ 3,324,856)   ($ 2,477,971)   ($  775,330)
  Pro forma ...............................    ($ 3,370,106)   ($ 2,490,881)      (796,010)
Basic and diluted loss per share:
  As reported .............................    ($      0.71)   ($      0.53)   ($     0.16)
  Pro forma ...............................    ($      0.72)   ($      0.53)   ($     0.17)

These pro forma amounts may not be representative of future disclosures since the estimated fair value of stock options is amortized to expense over the vesting period, and additional options may be granted in future years.

The estimated fair value of each option granted is calculated using the Black-Scholes option-pricing model. The weighted average assumptions used in the model were as follows:

                                                    2000           1999            1998
                                               -------------   -------------   ------------
Risk-free interest rate .................            6.5%           5.0%           5.6%
Expected years until exercise ...........            4.5            5.0            5.7
Expected stock volatility ...............          117.3%          56.0%          45.0%
Dividend .................................            --             --             --

F-19

A summary of the status of Anchor's stock option plan as of December 31, 2000, 1999, and 1998 and changes during the years then ended is presented below:

                                                        2000                    1999                     1998
                                              -----------------------  -----------------------  ----------------------
                                                            Weighted                 Weighted                 Weighted
                                               Number        Average    Number        Average    Number        Average
                                                 of          Exercise     of          Exercise     of          Exercise
                                               Shares          Price    Shares         Price     Shares         Price
                                              ---------      --------  --------      ---------  --------      --------
Outstanding at beginning
   of year ...............................      549,400      $   1.34   620,975      $    1.36   631,350      $   1.41
Granted ..................................      470,200      $   0.39    20,450      $    1.00    74,400      $   0.82
Canceled or expired ......................     (434,350)     $   1.14   (92,025)     $    1.40   (84,775)     $   1.28
                                              ---------      --------  --------      ---------  --------      --------
Outstanding at end of year ...............      585,250      $   0.72   549,400      $    1.34   620,975      $   1.36
                                              =========      ========  ========      =========  ========      =========
Options exercisable at year end ..........      183,325                 466,750                  527,625

Weighted average grant-
   date fair value of
   options granted during
   the year whose exercise
   price equaled market
   price on date of grant ................    $    0.33                $   0.53                 $   0.39
Weighted average grant-
   date fair value of
   options granted during
   the year whose exercise
   price exceeded market
   price on date of grant ................    $    0.11                      --                 $   0.23

The following table summarizes information about stock options outstanding at December 31, 2000:

                                Options Outstanding                                         Options Exercisable
------------------------------------------------------------------------------      ----------------------------------
                                            Weighted
                                             Average
                                            Remaining            Weighted                                Weighted
   Range of                Number           Contractual           Average              Number             Average
Exercise Prices         Outstanding            Life             Exercise Price       Exercisable       Exercise Price
---------------       ---------------  --------------------   ----------------      -----------      -----------------
$0.37                       360,300          9.4 years              $0.37                    0              $0.37
$0.40 - $0.68                25,000          9.2 years              $0.57                    0              $0.57
$0.81 - $0.89                25,750          6.3 years              $0.87               13,650              $0.87
$0.90 - $1.00                16,650          4.0 years              $0.98               12,125              $0.97
$1.45 - $1.65               156,550          1.9 years              $1.50              156,550              $1.50
$2.19                         1,000          0.1 years              $2.19                1,000              $2.19
---------------       ---------------  --------------------   ----------------      -----------      -----------------
$0.37 - $2.19               585,250          7.1 years              $0.72              183,325              $1.42
===============       ===============  ====================   ================      ===========      =================

NOTE 12--Leases

Anchor closed its Concord, California office in November 2000, and surrendered possession of the premises in February 2001, pursuant to a Superior Court stipulation. The existing deferred rent liability of $280,000, which related to the Concord lease, was eliminated as of December 31, 2000. The company expects no further liability pursuant to this lease as a portion the property was leased to another party by the landlord at rates and terms the Company believes will fully mitigate the damages arising from the Company's breach.

F-20

Anchor subsidiaries also lease office facilities in Oregon and Arizona. The Arizona office lease expires in May 2002. The Oregon lease expires in December 2002. The terms of the Oregon lease include a 12-month rent deferral and fixed rental escalation. The total rent for the lease term, which reflects the 12-month deferral, and the escalation is being amortized on the straight-line basis over the full term of the lease, resulting in deferred rent liability of approximately $17,988 and $0 at December 31, 2000 and 1999, respectively. The deferred rent liability is included in accrued expenses in the accompanying balance sheet.

Anchor and certain of its subsidiaries lease certain equipment under operating leases that expire through 2004.

The consolidated statement of operations includes rent expense of $989,548, $1,373,830, and $1,152,588 reflected in selling, general and administrative expenses for the years ended December 31, 2000, 1999, and 1998, respectively.

Future minimum annual lease payments under office and equipment operating leases as of December 31, 2000, are as follows:

                                           Lease
             Year                         Payment
-----------------------------         -----------
2001 ........................         $   606,067
2002 ........................             459,640
2003 ........................              51,528
2004 ........................              32,711
                                      -----------
                                      $ 1,149,946
                                      ===========

NOTE 13--Commitments and Contingencies

Anchor is subject to certain legal proceedings and claims arising in connection with the normal course of its business. It is management's opinion that the resolution of these claims will not have a material effect on Anchor's consolidated financial position.

On July 31, 2000, James R. Dunathan, a former officer and director of Anchor, filed a complaint in the Superior Court of California, County of Contra Costa, identifying Anchor, Ward North America Holding, Inc. ("WNAH") and certain unnamed individuals as defendants. The complaint alleged four causes of action, including breach of contract, breach of an implied covenant, and fraud by Anchor Pacific, and alleges intentional interference with existing and prospective relationships by WNAH. The matter arose from actions taken by Anchor to retroactively terminate Dunathan's employment agreement for cause and terminate his ongoing consulting agreement with the Company. The complaint seeks recovery of severance benefits under Dunathan's employment contract and unpaid compensation under his consulting agreement as well as damages for emotional distress, punitive damages, and attorney fees and costs. Dunathan's claims under the consulting agreement were ordered to arbitration by the Court and were heard before the American Arbitration Association in August 2001. A finding by the arbitrator was issued in late September 2001 awarding Dunathan compensatory damages under the consulting agreement in the amount of $278,000, plus costs incurred. The arbitrator ruled in favor of Anchor with regard to Dunathan's fraud claim. The balance of Dunathan's claims against Anchor and WNAH relating to the termination of his employment agreement and severance benefits are still pending before the Superior Court and a trial date in that matter has been set for late February 2002. Anchor does not have sufficient working capital to satisfy the arbitration award nor any other uncovered claims in the event of an unfavorable outcome in the Superior Court trial. Anchor has accrued $435,000 in 2000 for costs related to this case and the arbitration finding.

F-21

NOTE 14--Related Party Transactions

At December 31, 2000, 1999, and 1998, Anchor had $0, $254,000, and $480,000, respectively, in 10% convertible debentures and bridge notes outstanding to members of the board of directors. Total interest incurred on this debt was approximately $0, $21,600, and $21,400, respectively. At December 31, 2000, 1999 and 1998, Anchor had $1,909,000, $400,000 and $0, respectively, in 10% convertible debentures, a convertible loan facility and a short-term advance outstanding to WNAH. Total interest incurred on this debt was approximately $94,300, $3,300 and $0, respectively.

Ward North America, Inc., ("WNA") a WNAH subsidiary, provides certain management services to Anchor, for which WNA charges a monthly management fee. Anchor and its subsidiaries initially agreed to pay the sum of $12,500 per month for WNA's overhead support services, sharing of WHA's information technology and other resources, and occupancy of portions of WNA's office facilities. The monthly support fee was increased to 9% of monthly net revenue of Anchor and its subsidiaries in January 2001 to more closely reflect the fair market value of the services, and the amount of the expense savings realized by Anchor and its subsidiaries under the arrangement.

Finally, Anchor received certain operational services performed by G.E. Capital International Services (GECIS) during 2000, payable in cash at fair market value. GECIS is an affiliate of ERC, which is a WNAH shareholder.

NOTE 15--Discontinued Operations

Effective December 31, 1998, Anchor sold substantially all of the net assets of its insurance brokerage business, primarily including cash held in fiduciary accounts, accounts receivable, property and equipment, intangible assets and premiums payable to insurance companies. This operation has been accounted for as a discontinued operation and, accordingly, the foregoing assets and liabilities and the insurance brokerage business's results of operations are segregated in the accompanying consolidated statements of operations and of cash flows. The loss on the sale of such net assets has been reflected in the results of operations for the year ended December 31, 1998.

Net revenues, operating costs and expenses, other income and expense, and income taxes for all periods presented have been reclassified for amounts associated with the discontinued operation.

Revenues, income (losses) from operations, loss on disposal, and income tax provision (benefit) associated with the discontinued operation for the year ended December 31, 1998 are as follows:

Total revenues ...................................     $    3,069,459
                                                       ==============
Income from operations before
  income tax provision ...........................     $      194,109
Income tax provision .............................            (77,600)
                                                       --------------
Income from operations ...........................            116,509
                                                       --------------
Loss on disposal .................................           (200,791)
Income tax benefit on disposal ...................             77,600
                                                       --------------
                                                             (123,191)
                                                       --------------
Loss from discontinued operations ................     $       (6,682)
                                                       ==============

Income from discontinued operations for the year ended December 31, 1998 excludes general and administrative charges from Anchor of $213,900.

On January 15, 1999, Anchor received $2,250,000 in cash and a receivable of $27,500 for the sale of these net assets. Anchor also paid commissions of $112,500 and incurred approximately $110,000 in

F-22

additional expenses associated with the sale. Anchor used $1,075,000 of these proceeds to pay off long-term debt.

NOTE 16--Subsequent Events

Purchase of Managed Care Assets and Business

In order to increase and diversify its revenue base, Anchor entered the managed care service business in January 2001 by purchasing substantially all of the assets and business of Novaeon, Inc., ("Novaeon'" and the "Novaeon Assets") from Novaeon's Chapter 11 bankruptcy estate. Prior to its bankruptcy, Novaeon performed utilization review, peer review, pre-certification, medical bill review and both telephonic and field medical case management services on a national basis. Revenues for Novaeon for the year ended December 31, 2000 were $7,815,059. Net loss for Novaeon for the year ended December 31, 2000 was $1,919,166.

The purchase of the Novaeon Assets was consummated pursuant to an asset purchase agreement between the parties dated December 28, 2000 (the "Novaeon Asset Purchase Agreement"), the terms of which were approved by the Bankruptcy Court for the Eastern District of Pennsylvania (Bankruptcy No. 00-18821 BIF). The purchase price under the Novaeon Asset Purchase Agreement was payable at the closing by a cash down payment of $1,500,000 and delivery of Anchor's contingent promissory note in the principal amount of $3,500,000 (the "Novaeon Note"). The terms of the Novaeon Note provide for the principal amount to be reduced on a dollar-for-dollar basis in the event the business operated by Anchor using the Novaeon Assets realizes less than $10,000,000 in revenue during the calendar year 2001. In no event, however, shall the principal amount of the Novaeon Note be reduced below $500,000. For the year ended December 31, 2001, unaudited total revenues from this business were approximately $4,700,000, resulting in the Novaeon Note being reduced to $500,000.

In order to finance the Novaeon acquisition and provide working capital for its new managed care service business, Anchor obtained a secured convertible loan from Legion Insurance Company ("Legion") in the amount of $2,000,000 (the "Legion Loan"). The note evidencing the Legion Loan (the "Legion Note") provided for its automatic redemption in exchange for the issuance of Anchor equity securities upon the completion by the Company of an equity offering by June 30, 2001 resulting in gross proceeds of at least $3,000,000. Legion has extended the Legion Loan, and therefore the required date of an equity offering, to December 31, 2001. The repayment of the Legion Loan is secured by a security interest in favor of Legion encumbering all the Novaeon Assets pursuant to the terms of a Security Agreement between the parties dated January 12, 2001. No extensions of the Legion Loan beyond December 31, 2001 have been obtained.

The Legion Loan was obtained through the cooperation and assistance of Anchor's majority shareholder, WNAH. As a condition of making the Legion Loan, Legion required WNAH to enter into a Note Purchase Agreement dated January 12, 2001 (the "Legion Note Purchase Agreement"). The Legion Note Purchase Agreement granted Legion the option to cause WNAH to purchase the Legion Note from Legion in the event Anchor failed to complete an equity offering by December 31, 2001. The consideration for the purchase of the Legion Note under the Legion Note Purchase Agreement is the issuance of WNAH common stock having an aggregate value of $2,000,000 (plus the sum of unpaid interest under the Legion Note) at an agreed value of $4 per share.

In conjunction with the Amended Legion Note Purchase Agreement, Anchor and WNAH entered into an assignment and assumption agreement dated January 12, 2001 (the "Assignment & Assumption Agreement") in which Anchor agreed that in the event that (i) Anchor failed to complete a $3,000,000 equity offering by December 31, 2001 and (ii) Legion exercised its option to cause WNAH to purchase the Legion Note under the Legion Note Purchase Agreement; WNAH, as the transferee holder of the Legion Note, would have the right to acquire all of the equity securities of Spectrum CA from Anchor in exchange for the cancellation and release of all Anchor's repayment obligations under the Legion Note and the assumption by WNAH of all Anchor's repayment obligations to Novaeon's bankruptcy estate under the Novaeon Note.

F-23

As further consideration for Legion to make the $2,000,000 Legion Loan to Anchor, WNAH amended the terms of an existing contingent $5,000,000 promissory note owed by WNAH to Legion resulting in repayment terms that are substantially more favorable to Legion.

The purchase of the Novaeon Assets closed on January 12, 2001. Anchor used $1,500,000 of the Legion Loan proceeds for the required down payment. The balance of the proceeds were later transferred to Spectrum Managed Care of California, Inc., ("Spectrum CA"). to finance the start up of its operations and to be applied toward the satisfaction of the Novaeon Note when it matures in April 2002. Anchor will account for the Novaeon acquisition transaction using the purchase method of accounting. The tangible assets and goodwill recorded at acquisition were $1,694,000 and $306,000, respectively.

Immediately following the close of the Novaeon transaction, Anchor conveyed the purchased Novaeon Assets to a newly formed subsidiary, Spectrum CA. Thereafter, Spectrum CA hired nearly all of Novaeon's management, administrative and technical staff associated with Novaeon's telephonic medical case management and utilization review operations. Novaeon's other managed care businesses were not continued by Spectrum CA. Spectrum CA currently performs telephonic medical case management and utilization review services in nine offices throughout the United States with its principal service center located in Exton, Pennsylvania. Spectrum CA enjoys a national client base consisting of self-insured employers, insurers, and third-party loss claims and benefits plan administrators.

Discontinued Operation: Employee Benefits Plan Administration Businesses

Revenue losses from terminating and non-renewing accounts of WBAIS and Harden-AZ ("the WBA companies) accelerated rapidly after 2000 and management was unable to reduce operating costs sufficiently to mitigate declining revenue. The WBA companies' clients continued to be generally dissatisfied with the company's limited data reporting capabilities and its inability to provide system features available to them from other vendors such as direct internet access to plan and benefits information for employers, covered employees and medical providers. Ongoing efforts by Anchor's management and Board of Directors to secure additional equity and/or debt capital were unsuccessful. In June 2001, Anchor's Board of Directors determined it was doubtful that sufficient working capital could be obtained to address the WBA companies' rising debt and complete the turn-around of their employee benefits plan administration business. That same month, based on the probability that the WBA companies would not obtain additional working capital in the foreseeable future, management began discussions with prospective acquirers. As the year progressed, management conducted negotiations with a number of qualified buyers regarding a potential acquisition of the WBA companies.

By September 2001, the WBA companies had discontinued unprofitable operations of Harden-AZ in Scottsdale, Arizona and San Antonio, Texas. All of WBAIS's remaining benefit plan administration business was consolidated into its Portland, Oregon and Wheaton, Illinois offices.

In late 2001, management determined WBAIS could not remain in business and service its customers beyond the first quarter of 2002 without an infusion of substantial additional working capital. WBAIS determined it was unlikely that sufficient working would be available to it in that time frame, if ever. Management concluded that the company would have no choice but to abandon its service contract obligations and cease operations if an acceptable alternative was not found. In order to avoid the imminent breach of its remaining service agreements and preserve the value of its business for the benefit of the company and its creditors, and its parent shareholder, WBAIS entered into an agreement with Loomis Benefits West, Inc., ("LBW") dated January 1, 2002 (the "Referral Agreement").

The Referral Agreement provides for WBAIS and its affiliates to introduce benefit plan administration customers to LBW for a ten (10) year period commencing on January 1, 2002. In exchange for the referrals and the prospect of ongoing referrals, LBW agreed to pay WBA: (a) monthly "Base Revenue Commissions"

F-24

equal to 4% of LBW's "Base Gross Revenue" during 2002 - 2003 and 6% of LBW's Base Gross Revenue during 2004 - 2011; and (b) quarterly "Business Development Consideration" in the amount of 10% of LBW's "Gross Revenue" derived from "Referred Customers" during 2002 - 2011. "Gross Revenue" under the Referral Agreement means commissions and administration fees earned by LBW on a cash basis less brokerage fees and commissions payable to other brokers, refunds, rebates, credits, etc. "Base Gross Revenue" is defined as "Gross Revenue" less "Gross Revenue" derived by LBW from "Referred Customers". "Referred Customers" are defined as LBW customers that were not previously customers of WBAIS and that become customers of LBW after January 1, 2002 through the direct or indirect referral of WBAIS or an affiliate.

The Referral Agreement also requires WBAIS to indemnify LBW and its affiliates from future claims brought by its creditors and other claimants for claims relating to or arising from obligations or acts of WBAIS. In addition to the Referral Agreement, WBAIS agreed to sell LBW a portion of its furniture located in its Portland, Oregon office and LBW agreed to reimburse WBAIS for certain employee compensation and benefits expenses paid by WBAIS in December 2001 and January 2002.

NOTE 17--Quarterly Results of Operations (Unaudited)

The following table presents a condensed summary of quarterly results of operations for the years ended December 31, 2000 and 1999:

                                                                   Year Ended December 31, 2000
                                                                   ----------------------------
                                         First Quarter          Second Quarter        Third Quarter      Fourth Quarter
                                         -------------          --------------        -------------      --------------
Total revenues                            $ 2,493,899           $ 2,243,111           $ 2,151,792          $  2,110,335
Operating loss                               (373,156)             (482,520)             (308,798)           (2,019,888)
Net loss                                     (466,948)             (553,047)             (403,374)           (1,901,487)
Basic and  diluted net loss per share           (0.10)                (0.12)                (0.09)                (0.40)

                                                                   Year Ended December 31, 1999
                                                                   ----------------------------
                                         First Quarter          Second Quarter        Third Quarter      Fourth Quarter
                                         -------------          --------------        -------------      --------------
Total revenues                            $ 2,467,645           $ 2,556,792           $ 2,454,163           $ 2,575,996
Operating loss                               (539,286)             (264,077)             (266,374)           (1,191,894)
Net loss                                     (555,583)             (359,826)             (325,738)           (1,236,824)
Basic and diluted net loss per share            (0.12)                (0.08)                (0.07)                (0.26)

F-25

EXHIBIT 10.43
EMPLOYMENT AGREEMENT

This Employment Agreement is made on April 1, 2000, between HARDEN & COMPANY INSURANCE SERVICES INC. AKA Harden Group, and all subsidiaries ("Employer"), and THOMAS O. HEDFORD ("Executive").

RECITALS

A. Executive is and has been employed by Employer or its predecessor company for more than five (5) years. Through such experience, he has acquired outstanding and special skills and abilities and an extensive background in and knowledge of Employer's business and the industry in which it is engaged.

D. Employer desires assurance of the continued association and services of Executive in order to retain his experience, skill, abilities, background and knowledge, and is therefore willing to engage his services on the terms and conditions set forth below.

E. Executive desires to continue in the employ of Employer and is willing to do so on those terms and conditions.

NOW, THEREFORE, in consideration of the above recitals and of the mutual promises and conditions in this Agreement, it is agreed as follows:

TERMS AND CONDITIONS

1. Duties and Authority. Employer shall employ Executive as President, Sales & Marketing of Employer. Executive's position as President, Sales & Marketing is to remain in effect until changes are deemed necessary and approved by action of the Employer.

2. Outside Business Activities. During his employment, Executive shall devote his full energies, interest, abilities and productive time to the performance of this Agreement and shall not, without Employer's prior written consent, render to others services of any kind for compensation, or engage in any other business activity that would materially interfere with the performance of his duties under this Agreement.

3. Covenant Not to Compete During Employment Term. During the employment term, Executive shall not, directly or indirectly, whether as a partner, employee, creditor, shareholder or otherwise, promote, participate in or engage in any activity or other business competitive with Employer's business.

4. Term of Employment. Subject to earlier termination as provided in this Agreement, Executive shall be employed beginning April 1, 2000 and ending March 31, 2002. Executive's compensation and benefits described under Section 6, below, shall begin on April 1, 2000 and shall be prorated as necessary.

5. Place of Employment. Unless the parties agree otherwise in writing during the employment term, Executive shall perform the services he is required to perform under this Agreement at Employer's offices, located at 111 S.W. Columbia, Suite 600, Portland, Oregon, provided, however, that Employer may from time to time require Executive to travel temporarily to other locations on Employer's business.

6. Executive's Compensation and Benefits.

(a) Basic Salary. Employer shall pay a basic salary to Executive at a rate of $125,000 per year, payable on a semi-monthly basis, effective March 15, 2000. The basic salary payable to Executive under this Section 6(a) shall be subject to increases based upon the personal performance of Executive and the business performance of Employer as determined by periodic reviews and evaluations to be conducted at least annually.

(b) Incentive Compensation. In addition to the basic salary provided for in Section 6(a) above, Employer shall pay to Executive as incentive compensation a bonus up to $35,000 annually based on the following weighted criteria:

1/2 Annual 2000 revenue * $11,000,000; thereafter annual internal revenue growth greater than 10%; and

1/2 Discretionary - based on customer retention; gross sales margins and new business and product development.

(c) Stock Options. In addition to the basic salary and incentive compensation, and as recognition of the contribution that Executive has made to Employer, Employer shall grant to Executive additional stock options to acquire no less than 100,000 shares of Anchor common stock pursuant to the Anchor Pacific Underwriters, Inc. 1994 Stock Option Plan (the "Plan"). Executive's Stock Option grant under the Plan shall be priced at 100% of the market price of Employer's common stock on the date of grant. Executive's stock option under the Plan shall become vested for exercise in annual increments of twenty five percent (25%) of the shares subject to the option with the first increment vesting on the first anniversary of the date of grant and shall be for a ten
(10) year term.

(d) Additional Benefits. During the employment term, Executive shall be entitled to receive all other benefits of employment generally available to Employer's other executive and managerial employees when and as he becomes eligible for them, including group health benefits, dental insurance, life insurance (at three (3) times salary), and four (4) weeks of annual paid vacation. Executive's vacation benefits shall be subject to Employer's policies on limitations on accruing vacation time.

-2-

(e) Expenses. During the employment term, Employer shall reimburse Executive for reasonable out-of-pocket expenses incurred in relation to Employer's business, including all travel expenses, food and lodging while away from home, subject to documentation to be submitted at least monthly and such other policies as Employer may from time to time reasonably establish for its employees.

(f) Automobile Allowance. During the employment term, Employer shall furnish to Executive an automobile allowance of $700 per month as an alternative to any other automobile travel expense otherwise payable under company policy.

7. Employer's Ownership of Intangibles. All processes, inventions, patents, copyrights, trademarks and other intangible rights that may be conceived or developed by Executive, either alone or with others, during the term of Executive's employment, whether or not conceived or developed during Executive's working hours, and with respect to which the equipment, supplies, facilities or trade secret information of Employer was used, or that relate to the business of Employer or to Employer's actual or demonstrably anticipated research and development, or that result from any work performed by Executive for Employer, shall be the sole property of Employer. Executive shall disclose to Employer all inventions conceived during the term of employment, whether or not the property of Employer under the terms of the preceding sentence, provided that such disclosure shall be received by Employer in confidence. Executive shall execute all documents, including patent applications and assignments, required by Employer to establish Employer's rights under this Section.

8. Indemnification by Employer. Employer shall, to the maximum extent permitted by law, indemnify and hold Executive harmless against expenses, including reasonable attorneys' fees, judgments, fines, settlements and other amounts actually and reasonably incurred in connection with a proceeding arising by reason of Executive's employment by Employer or any of its direct or indirect subsidiaries. Employer shall advance to Executive any expenses incurred in defending such proceeding to the maximum extent permitted by law.

9. Termination of Agreement.

(a) Termination for Cause. Employer may terminate this Agreement at any time without notice if Executive commits any material act of dishonesty, discloses confidential information, is guilty of gross carelessness or misconduct, or unjustifiably neglects his duties under this Agreement. In the event Executive is terminated for cause under this Section 9(a), he shall be paid his basic salary due under Section 6(a) through the date of his termination, all rights under Section 6(b) shall be lost.

(b) Termination on Resignation. Executive may terminate this Agreement by giving Employer two (2) months' prior written notice of his resignation. In the event Executive resigns under this Section 9(b), on the date of termination he shall be entitled to receive two(2) months' basic salary due under Section 6(a), and any bonus due under Section 6(b) will be prorated through the date of his resignation.

-3-

(c) Termination on Death. If Executive dies during the initial term or during any renewal terms of this Agreement, this Agreement shall be terminated on the last day of the calendar month of his death. In the event Executive dies, he or his estate shall be entitled to the basic salary due under
Section 6(a) through the end of the month in which his death occurs, and any bonus due under Section 6(b) shall be prorated through the end of the month in which is death occurs.

10. Effect of Combination or Dissolution. This Agreement shall not be terminated by Employer's voluntary or involuntary dissolution or by any merger in which Employer is not the surviving or resulting corporation, or on any transfer of all or substantially all of Employer's assets. In the event of any such merger or transfer of assets, the provisions of this Agreement shall be binding on and inure to the benefit of the surviving business entity or the business entity to which such assets shall be transferred.

11. Disclosure of Confidential Information and Trade Secrets Prohibited.
In the course of his employment, Executive may have access to confidential information and trade secrets relating to Employer's business. Except as required in the course of his employment by Employer, Executive will not, without Employer's prior consent, either during his employment by Employer of for three (3) years after termination of this employment, directly or indirectly, disclose to any third person any such confidential information or trade secrets.

12. Disclosure of Customer Information and Solicitation of Other Employees
Prohibited. In the course of his employment, Executive will have access to confidential records and data pertaining to Employer's customers and to the relationship between these customers and Employer's employees. Such information is considered secret and is disclosed to Executive in confidence. During his employment by Employer and for three (3) years after termination of that employment, Executive shall not directly or indirectly, disclose or use any such information, except as required in the course of his employment by Employer. In addition, for three (3) years after termination of his employment, Executive shall not induce or attempt to induce any employee of Employer to discontinue employment with Employer for the purpose of employment with any competitor of Employer.

13. Payment Upon Termination of Permanent Disability. Notwithstanding any provision of this Agreement, if Employer terminates this Employment Agreement for any reason other than cause or Executive becomes permanently disabled or unable to perform his duties as President, Employer shall pay Executive (i) an amount equal to nine (9) months' basic salary due under Section 6(a), at Executive's then current rate of compensation; (ii) any accrued, but unpaid, bonus due under Section 6(b); and (iii) for a period of nine months, all benefits, including the automobile allowance described in Section 6(f), to which Executive would otherwise be entitled had the Agreement not been so terminated. If Executive is permanently disabled, any obligations under this Section 13 shall be reduced, on a dollar-for-dollar basis, by any disability insurance payments made to Executive during the nine (9) month period.

-4-

14. Miscellaneous Provisions.

(a) Integration. This Agreement contains the entire agreement between the parties and supersedes all prior oral and written agreements, understandings, commitments and practices between the parties, including all prior employment agreements, whether or not fully performed by Executive before the date of this Agreement. No amendments to this Agreement may be made except by mutual consent and in writing signed by both parties.

(b) Choice of Law. The formation, construction, and performance of this Agreement shall be construed in accordance with the laws of the State of California.

(c) Notices. Any notice to Employer required or permitted under this Agreement shall be given in writing by Executive, either by personal service or by registered or certified mail, postage prepaid, addressed to Employer at its then principal place of business. Any such notice to Executive shall be given in a like manner and, if mailed, shall be addressed to Executive at his home address then known in Employer's files. For the purpose of determining compliance with any time limit in this Agreement, a notice shall be deemed to have been duly given (i) on the date of service, if served personally on the party to whom notice is given, or (ii) on the fifth business day after mailing, if mailed to the party to whom the notice is to be given in the manner provided in this Section.

(d) Remedies. If either party obtains a judgment against the order by reason of breach of this Agreement, a reasonable attorneys' fee as fixed by the court shall be included in such judgment.

(e) Severability. If any provision of this Agreement is held invalid or unenforceable, the remainder of this Agreement shall nevertheless remain in full force and effect. If any provision is held invalid or unenforceable with respect to particular circumstances, it shall nevertheless remain in full force and effect in all other circumstances.

Executed by the parties as of the day and year first above written.

"Employer"
HARDEN & COMPANY INSURANCE SERVICES, INC.,

AKA HARDEN GROUP

By:  /S/ [ILLEGIBLE]
   ----------------------------------------

"Executive"

By: /s/ Thomas O. Hedford
   ----------------------------------------
   Thomas O. Hedford

-5-

EXHIBIT 10.44

OVERHEAD SUPPORT & RESOURCE SHARING AGREEMENT

This Overhead Support & Resource Sharing Agreement ("Agreement") is made by and between Ward North America, Inc., a Georgia corporation, ("WNA") and Anchor Pacific Underwriters, Inc., a Delaware corporation ("APU"), Ward Benefits Administrators & Insurance Services, Inc., a Californina corporation, formerly known as Harden & Company Insurance Services, Inc., ("WBA"); and Harden & Company of Arizona, Inc., an Arizona corporation (Harden-AZ) and made effective as of September 1, 2000 (the "Effective Date") with respect to the below Recitals:

RECITALS

WHEREAS, WNA is a wholly-owned subsidiary of Ward North America Holding, Inc., a California corporation ("WNAH"); and

WHEREAS, in March 2000 WNAH purchased approximately 79% of the outstanding capital stock of Anchor Pacific Underwriters, Inc., a Delaware corporation ("APU"); and

WHEREAS, WBA is a wholly-owned subsidiary of APU and Harden-AZ is a wholly-owned subsidiary of WBA; and

WHEREAS, WNA is engaged in the business of performing loss claims administration and adjusting services with a national information systems and communications infrastructure and centralized departments performing accounting, human resources, legal, information technology, sales and marketing, treasury, regulatory compliance, risk management, executive and other corporate administrative functions; and

WHEREAS, the operating results of Anchor, WBA, and Harden-AZ (hereinafter collectively the "Supported Companies" and sometimes individually "Supported Company") and WNA are reported on a consolidated basis by WNAH as a result of its direct and indirect ownership interests in the parties; and

WHEREAS, the Supported Companies and WNA entered into an agreement as of the Effective Date for WNA to provide certain overhead support services to the Supported Companies and for the parties to share WNA's overhead and infrastructure resources on an equitable basis for their mutual benefit; and

WHEREAS, the parties desire to more fully memorialize their agreements and understandings concerning these matters by the execution and delivery of this Agreement.

NOW, THEREFORE, in consideration of the mutual covenants contained in this Agreement, WNA and the Supported Companies hereby agree as follows:

1

1. Overhead Support Services. WNA agrees to provide the Supported Companies the overhead support services listed on Exhibit A (the "Support Services") attached hereto and incorporated herein by reference and as may be amended from time to time upon the mutual agreement of the parties during the Term of this Agreement as defined in Section 4 herein. WNA agrees to perform all Support Services in same manner and employing the same care and skill as employed in the performance of such services on its own behalf.

1.1 Ownership. The Supported Companies shall at all times retain all rights and ownership interests in all data, information, materials and other work product relating to the business of the Supported Companies developed by the parties, mutually or separately, through the performance of such Support Services hereunder.

2. Resource Sharing. WNA agrees to permit each of the Supported Companies access to and the right to use the infrastructure resources and assets described on Exhibit B (the "Shared Resources") attached hereto and incorporated herein by reference and as may be amended from time to time upon the mutual agreement of the parties during the Term of this Agreement as defined in Section 4 herein.

2.1 Ownership. WNA shall retain at all ownership, possessory, occupancy, license and use rights in any and all tangible and intangible assets constituting the Shared Resources to which the Supported Companies are permitted access and the right to use during the Term of this Agreement. WNA does not grant the Supported Companies any right in any such Shared Resources that will survive the Term of this Agreement.

3. No Assumption of Liabilities. Except for the payment of the Support Charges described in Section 4 herein and as may otherwise be expressly stated herein, the Supported Companies' shall not assume nor he held responsible for the payment or satisfaction of any portion of the costs incurred by WNA in connection with the ownership, lease, license, use, maintenance, or operation of the Shared Resources or WNA's costs and expenses incurred to provide the Support Services.

4. Consideration Payable to WNA.

4.1 Support Charges. The Supported Companies shall pay WNA the sums specified in Exhibit C attached hereto ("Support Charges") in exchange for the Support Services provided by WNAH and the right to access, share and use the Shared Resources. Exhibit C shall be incorporated by reference into this Agreement and may be amended from time to time upon the mutual agreement of the parties.

4.2 Payment. The Supported Companies will remit the sums stated on Exhibit C to WNA within thirty (30) days after the end of each calendar month following the Effective Date.

4.3 Demand Loans. The amount of any Support Charges remaining unpaid after their due date shall constitute a demand loan from WNA to the Supported Company

2

and shall be reflected as such on the financial books and records of WNA and the affected Supported Company. Such loans shall bear no interest until written demand for payment is received from WNA. ("Demand Date"). The amount of any such outstanding demand loan ("Demand Loan") shall bear interest at the annual rate of eight percent (8%), compounded annually, from the Demand Date until paid.

4.4 Promissory Notes. At WNA's election, any Supported Company that is the obligor under a Demand Loan hereunder shall execute and deliver a promissory note evidencing the debt containing terms and conditions reasonably acceptable to WNA and its legal counsel.

5. Term of Agreement. This Agreement shall be deemed effective as of the Effective Date defined above and shall remain in effect until September 1, 2002, unless terminated earlier as provided herein (the "Term").

5.1 Termination. This Agreement shall be terminated with out cause:

(a) immediately upon mutual written agreement of the parties; or

(b) by WNA upon three (3) months written notice to the affected Supported Companies;

(c) by any Supported Company with respect to that company upon ten (10) days written notice to WNA.

5.2 Termination Upon Default. The breach by either party of a material term or condition of this Agreement shall constitute an event of default ("Event of Default"). If such Event of Default is not cured by the defaulting party within ten (10) days after delivery of written notice describing the Event of Default, then the non-defaulting party shall be entitled, at its sole election, to terminate this Agreement without further notice.

5.3 Termination by Reason of Bankruptcy. In the event of the occurrence of any of the following events, each party shall have the right to terminate this Agreement immediately upon providing written notice to the other party:

(a) the commencement of any bankruptcy, insolvency, reorganization, dissolution, liquidation of debt, receivership or conservatorship proceeding or other similar proceeding by or against the other party; or

(b) the suspension or termination of business or dissolution of, or the appointment of a receiver, conservator, trustee or similar officer to take charge of, a substantial part of the property of the other party.

5.5 Survival of Certain Obligations. The expiration or earlier termination of this Agreement for any reason shall not terminate the Supporting Companies' indemnification obligations described in Section 6 below.

3

6. Indemnification of WNA. The Supported Companies agree, jointly and severally, to indemnify WNA and its directors, officers, employees, agents, parent corporation, and affiliates ("WNA Indemnified Parties") and hold each of them harmless from and against and defend against, any and all claims, damages, losses, penalties, expenses, costs and/or liabilities (including attorneys' fees and court costs) that are caused by or result from any alleged breach by WNA of any covenants provided herein or any alleged wilfull or negligent act or omission of WNA in the performance of the Support Services or any claim arising out of or related to the Supported Companies' use, occupancy, possession, or sharing of the Shared Resources hereunder to the extent they are not caused by or the result of the willful misconduct or gross negligence of WNA. The Supported Companies' obligations to indemnify the WNA Indemnified Parties will survive the expiration or termination of this Agreement by any party for any reason.

7. Confidential Information.

7.1 Confidentiality Covenants. It is understood that the performance by WNA of the Support Services and the use of the Shared Resources by the parties could expose the parties to the private or confidential information of the others. Each party agrees to use the degree of care it exercises to protect its own private or confidential information to keep, and to have its employees and agents keep, any and all private or confidential information of the other parties strictly confidential and to use such information only for the purpose providing the Support Services or as necessary to use the Shared Resources. Each party acknowledges and agrees that, in the event of a breach or threatened breach by it of the provisions of this Section, the other parties will have no adequate remedy in money or damages and, accordingly, shall be entitled to an injunction against such breach. However, no specification in this Agreement of a specific legal or equitable remedy shall be construed as a waiver or prohibition against any other legal or equitable remedies in the event of a breach of any provision of this Agreement. Neither party shall provide any private or confidential information of the other party to third parties pursuant to an administrative or judicial subpoena, summons, search warrant, or other governmental order without providing prior notice to such other party, unless otherwise provided by law or court order.

7.2 Limit of Confidentiality Obligations. The parties' obligations and agreements under Section 6.1 hereof shall not apply to any information supplied that:

(a) was known to the receiving party prior to the disclosure by the other; or

(b) is or becomes generally available to the public other than by breach of this Agreement; or

(c) otherwise becomes lawfully available on a non-confidential basis from a third party who is not under an obligation of confidence to the other party.

8. Miscellaneous.

4

8.1 Assignment. WNA may not assign this Agreement in whole or in part without the other party's prior written consent, which consent may be withheld for any reason. Any attempted assignment without such consent shall be void.

8.2 Waiver. No term or provision hereof will be deemed waived, and no variation of terms or provisions hereof shall be deemed consented to, unless such waiver or consent shall be in writing and signed by the party against whom such waiver or consent is sought to be enforced. Any delay, waiver, or omission by any party to exercise any right or power arising from any breach or default of the other party in any of the terms, provisions, or covenants of this Agreement shall not be construed to be a waiver by such provider of any subsequent breach or default of the same or other terms, provisions, or covenants on the part of the other party.

8.3 Governing Law. This Agreement and all rights and obligations hereunder shall be governed by and construed in accordance with the laws of the State of California except where USA federal law is applicable.

8.4 Headings Not Controlling. Headings used in this Agreement are for reference purposes only and shall not be deemed a part of this Agreement.

8.5 Force Majeure. Neither party shall be liable for a delay in performance or failure to perform any obligation under this Agreement to the extent such delay is due to causes beyond the control of that party and is without its fault or negligence, including, but not limited to, acts of God, labor disputes, governmental regulations or orders, civil disturbance, war conditions, fires, or due to a failure by the other party to satisfy its obligations under this Agreement.

5

IN WITNESS WHEREOF, the parties have executed this Agreement by their duly authorized officers effective as of September 1, 2000.

WARD NORTH AMERICA, INC.

By:

Title:

ANCHOR PACIFIC UNDERWRITERS, INC.

By:

Title:

WARD BENEFITS AMINISTRATORS &
INSURANCE SERVICES, INC.

By:

Title:

HARDEN & COMPANY OF ARIZONA, INC.

By:

Title:

6

EXHIBIT A

OVERHEAD SUPPORT SERVICES

WNA shall perform the following overhead support services during the term of this Agreement:

. Executive Management - WNA to authorize and direct is executive officer employees, including its CEO, CFO, Executive Vice President, Senior and other Vice Presidents, to devote such portions of their business time and efforts as mutually deemed necessary and appropriate for the performance of executive management services on behalf of the Supported Companies.

. Accounting - Transition, centralize and fulfill such accounting department functions as may be requested by the Supported Companies from time to time, including but not limited to, compilation of financial data from various accounting systems; preparation of periodic financial statements and management reports; centralization of accounts receivable and accounts payable functions; tax return preparation, filing and annual reporting functions, trust accounting and reconciliation; maintenance of general ledger and fixed assets records, and process equipment lease applications, etc.

. Human Resources - Fulfill agreed upon human resource functions except recruitment of professional employees. WNA to provide the services of an adequately staffed Human Resource department to perform functions to include, payroll and benefits enrollment and administration; 401(K) profit sharing plan administration as authorized under plan documents; employment commencement and termination consulting and administration.

. Communications and Information Technology - Provide services of information technology and communications staff to Supported Companies including remote technical assistance for email, work station, business applications, and wide-area network maintenance. Services to include support for voice and data communications line installation and maintenance.

. Sales & Marketing - Provide certain centralized sales and marketing services to the Supported Companies through WNA's staff such as design and development of promotional marketing materials, joint use of trade show booths, procurement of printed materials and cross-selling by WNA sales personnel of Supported Company services to WNA customers and customers of its affiliates.

. Legal & Regulatory Compliance - Perform litigation management, general legal services, licensing, entity qualification and SEC reporting.

. Insurance & Risk Management - Prepare insurance and bond applications and maintain all appropriate insurance coverage.

7

EXHIBIT B
.
SHARED RESOURCES

WNA shall permit the Supported Companies to access and use the following resources:

. Wide-area data network infrastructure, including hardware, systems software and data lines

. Telecommunications networks and service contract benefits

. Systems support software applications and network software licenses

. Desktop, enterprise, and server application software licenses not otherwise restricted by their terms

8

EXHIBIT C

SUPPORT CHARGES - EFFECTIVE SEPTEMBER 1, 2000

In exchange for the Support Services and the use of the Shared Resources, the Supported Companies will pay WNA the following consideration:

Monthly Fee - The sum of $12,500 (jointly and severally as may be allocated by agreement between the Supported Companies) per month during the Term of this Agreement.

Direct Cost Responsibility & Reimbursement - In addition to the Monthly Fee, to the extent direct costs and expenses are solely attributable to one or more Supported Companies (such as transportation expenses for WNA personnel to travel to a Supported Company office to perform services) such costs shall be born by the Supported Company benefited by the expense. The benefited Company will pay such costs directly or shall reimburse WNA for such costs upon demand. Such costs remaining unpaid following demand for payment shall constitute demand loans by WNA as described in the Agreement.

WARD NORTH AMERICA, INC.

By:

Title:

ANCHOR PACIFIC UNDERWRITERS, INC.

By:

Title:

WARD BENEFITS AMINISTRATORS &
INSURANCE SERVICES, INC.

By:

Title:

9

HARDEN & COMPANY OF ARIZONA , INC.

By:

Title:

10

EXHIBIT C

SUPPORT CHARGES - EFFECTIVE JANUARY 1, 2001

In exchange for the Support Services and the use of the Shared Resources, the Supported Companies will pay WNA the following consideration:

Percentage of Revenue Fee - Jointly and severally, an amount equal to 9% of the consolidated net revenue of the Supported Companies (as may be allocated and paid by agreement between the Supported Companies) each month during the Term of this Agreement.

Direct Cost Responsibility & Reimbursement - In addition to the Monthly Fee, to the extent direct costs and expenses are solely attributable to one or more Supported Companies (such as transportation expenses for WNA personnel to travel to a Supported Company office to perform services) such costs shall be born by the Supported Company benefited by the expense. The benefited Company will pay such costs directly or shall reimburse WNA for such costs upon demand. Such costs remaining unpaid following demand for payment shall constitute demand loans by WNA as described in the Agreement.

WARD NORTH AMERICA, INC.

By:

Title:

ANCHOR PACIFIC UNDERWRITERS, INC.

By:

Title:

WARD BENEFITS AMINISTRATORS &
INSURANCE SERVICES, INC.

By:

Title:

11

HARDEN & COMPANY OF ARIZONA , INC.

By:

Title:

12

EXHIBIT 10.45

STOCK SUBSCRIPTION AGREEMENT

This Stock Subscription Agreement ("Agreement") is made by and between Spectrum Managed Care of California, Inc., a Delaware corporation ("Spectrum-CA" or "Issuer") and Anchor Pacific Underwriters, Inc., a Delaware corporation ("APU" or "Issuee") and made effective as of January 12, 2001 (the "Effective Date") with respect to the below Recitals:

RECITALS

WHEREAS, pursuant to that certain Asset Purchase Agreement dated December 28, 2000 attached hereto as Exhibit A (the "Noveon Purchase Agreement"), APU purchased certain assets and business of and assumed certain enumerated liabilities of Novaeon, Inc., debtor-in-possession in the Bankruptcy Case In re Novaeon, Inc., Debtor, Case Number 00-18821-BIF in the United States Bankruptcy Court for the Eastern District of Pennsylvania (such assets and business to be collectively referred to as the "Novaeon Assets"); and

WHEREAS, in connection with the purchase of the Novaeon Assets, APU made a $1,500,000 down payment to Novaeon, Inc., and executed and delivered that certain Adjustable Contingent Promissory Note in the principal amount of $3,500,000 (the "Novaeon Note"), a copy of which is attached hereto as Exhibit B; and

WHEREAS, in order to finance the acquisition of the Novaeon Assets, APU entered into a loan agreement with Legion Insurance Company and executed and delivered its promissory note in the amount of $2,000,000 (the "Legion Note"); and

WHEREAS, APU applied $1,500,000 of the Legion Note proceeds toward the required down payment under the Novaeon Purchase Agreement; and

WHEREAS, Spectrum-CA is a Delaware corporation incorporated on January 11, 2001 for the purpose of operating the Novaeon Assets and engaging in a national managed care business; and

WHEREAS, APU desires to capitalize Spectrum-CA by contributing the Novaeon Assets and the $500,000 balance of the Legion Note proceeds (hereinafter to be considered a part of the Novaeon Assets) to Spectrum-CA in exchange for Spectrum-CA's assumption of APU's liabilities under the Novaeon Purchase Agreement and the Novaeon Note and the issuance to APU of 100% of Spectrum-CA's authorized and issued common stock.

1

NOW, THEREFORE, in consideration of the mutual covenants contained in this Agreement, APU and Spectrum-CA hereby agree as follows:

1. Contribution and Conveyance of Novaeon Assets. In exchange for the consideration set forth herein, APU hereby sells, conveys, and transfers to Spectrum-CA all its right, title and interests in the Novaeon Assets as evidenced by the Novaeon Purchase Agreement and including the balance of the Legion Note proceeds in the amount of $500,000, subject to existing liens, claims and security interests of third-parties, and Spectrum-CA hereby accepts the transfer and delivery of such, subject to the terms and conditions of this Agreement.

2. Consideration for Novaeon Assets. As consideration for the transfer and conveyance of the Novaeon Assets by APU, Spectrum-CA hereby agrees, as of the Effective Date, to:

(a) Issue APU 1,000 shares of its Common Stock having a par value of $0.01 per share and constituting 100% of its authorized and issued capital stock (the "Purchased Shares"); and

(b) Assume and perform all APU's obligations and indemnify APU against all losses and claims arising under the terms of the Novaeon Purchase Agreement and the Novaeon Note (the "Assumed Liabilities").

3. Investment Intent. APU hereby represents and warrants to Spectrum-CA it is an "accredited investor" as defined in Regulation D under the Securities Act of 1933, and is acquiring the Purchased Shares solely for its own account for the purpose of investment and not with a view to or for sale in connection with any distribution thereof, and has no present intention or plan to effect any distribution of the Purchased Shares. APU acknowledges the Purchased Shares may bear a legend to the following effect:

"The securities represented by this certificate have not been registered under the Securities Act of 1993, as amended, the laws of the State of Delaware or elsewhere and may not be sold or transferred except in compliance with the Act and such laws."

4. Miscellaneous.

4.1 Waiver. No term or provision hereof will be deemed waived, and no variation of terms or provisions hereof shall be deemed consented to, unless such waiver or consent shall be in writing and signed by the party against whom such waiver or consent is sought to be enforced. Any delay, waiver, or omission by any party to exercise any right or power arising from any breach or default of the other party in any of the terms, provisions, or covenants of this Agreement shall not be construed to be a waiver by such provider of any subsequent breach or default of the same or other terms, provisions, or covenants on the part of the other party.

2

4.2 Governing Law. This Agreement and all rights and obligations hereunder shall be governed by and construed in accordance with the laws of the State of Delaware except where USA federal law is applicable.

4.3 Headings Not Controlling. Headings used in this Agreement are for reference purposes only and shall not be deemed a part of this Agreement.

IN WITNESS WHEREOF, the parties have executed this Agreement by their duly authorized officers effective as of January 12, 2001.

SPECTRUM MANAGED CARE OF
CALIFORNIA, INC.

By:

Title:

ANCHOR PACIFIC UNDERWRITERS, INC.

By:

Title:

3

EXHIBIT A

NOVAEON PURCHASE AGREEMENT

4

EXHIBIT B

NOVAEON NOTE

5

6

EXHIBIT 10.46

TODD ROTHBARD #67351
ATTORNEY AT LAW
4261 Norwalk Drive #107
San Jose, California 95129
Tel.: (408) 244-4200

Attorney for the Plaintiff

SUPERIOR COURT OF CALIFORNIA

COUNTY OF CONTRA COSTA, STATE OF CALIFORNIA

SUTTER SQUARE ASSOCIATES, LLC, a             )
Delaware limited liability company,          )
                        Plaintiff,           )     No. Co1 00652
                                             )
             vs.                             )      STIPULATION
                                             )
ANCHOR PACIFIC UNDERWRITERS, INC., DOES      )
I through V, inclusive,                      )
                             Defendants.     )
---------------------------------------------

IT IS HEREBY STIPULATED AND AGREED, by and between plaintiff SUTTER SQUARE ASSOCIATES, LLC, a Delaware limited liability company, and defendant ANCHOR PACIFIC UNDERWRITERS, INC. that:

1. Defendant will immediately release (subject to the provisions of Paragraph #3 hereof) to plaintiff the premises located at 1800 Sutter Street, Suites #400 and 500, Concord, Contra Costa County, California (hereinafter "the subject premises"), so that plaintiff can take steps to relet Suite #400 of the subject premises (Suite #500 will remain occupied by the current sublessee as set forth in Paragraph #3 below) and reduce defendant's liability pursuant to the provisions of California Civil Code section 1951.2. Defendant, as of the date of execution of this STIPULATION, surrenders any possessory right to the subject premises and agrees that plaintiff may negotiate forthwith with prospective lessees and may lease the subject

1

premises to new lessees as expeditiously as possible.

2. Defendant will either leave in place or remove, at plaintiff's option, and at defendant's expense in the event of removal, any furniture, partitions, data storage racks, and any remaining systems or items in the computer room. In the event such items are removed, they shall be removed in the manner set forth in the lease. Plaintiff will notify defendant of its wishes with respect to these items as soon as plaintiff ascertains the wishes of prospective new lessee(s) for the space.

3. The sublease between defendant and TALBOT AGENCY OF CALIFORNIA, INC. will, effective March 1, 2001, become a direct lease between plaintiff, as lessor, and TALBOT AGENCY OF CALIFORNIA, INC., as lessee. Plaintiff and defendant will cooperate in the execution of any documents necessary to convert this sublease into a direct lease on the same terms and conditions as set forth in the present sublease with the exception of the respective identifications of the parties and such other terms as logically must be altered by virtue of this being a direct lease rather than a sublease. Defendant will forthwith pay to plaintiff the $14,968.50 security deposit which defendant is holding relating to the TALBOT sublease; plaintiff will thereafter be responsible for treating said deposit in the manner provided by California Civil Code section 1950.7.

4. The remaining funds in the tenant improvement fund held by the previous landlord may be used as a credit towards tenant improvements for prospective new lessees. Defendant will cooperate reasonably in any fashion necessary for the release of the funds from the party holding them for this purpose, but shall not be obligated to incur any costs with respect thereto.

2

Any such usage of funds will be one of the factors considered in the determination of damages, if any, arising pursuant to Civil Code section 1951.2.

5. Any rental obligation of defendant arising prior to the date of execution of this STIPULATION shall be taken into account in computing defendant's liability, if any, pursuant to the provisions of California Civil Code section 1951.2. Both parties understand that the extent of defendant's liability under Civil Code section 1951.2 will only be finally determined upon the earlier of the date upon which all of the premises have been relet to new tenants or the date of expiration of defendant's lease term, whichever comes first. Plaintiff will exercise its best efforts to relet the premises in a commercially reasonable fashion as expeditiously as possible. If after doing so (or after defendant's lease term expires) plaintiff asserts that defendant is obligated to plaintiff for the payment of any sums due pursuant to Civil Code section 1951.2, plaintiff will present defendant with an accounting indicating the basis upon which plaintiff claims such sums are due. If the amount due is disputed, said dispute will be resolved through non-summary litigation wherein a Court or arbitrator will determine what amount, if any, is due and owing pursuant to the statutory formula set forth in Civil Code section 1951.2.

6. Plaintiff may continue to retain any security deposit being held pending the determination of what amount is due pursuant to Civil Code section 1951.2. After that determination is made, the security deposit shall be accounted for and/or returned as appropriate based upon such determination. The determination will be made within two weeks of the earlier of

3

the date upon which the entirety of the premises have been relet or the expiration of defendant's original lease term.

7. Upon execution of this STIPULATION, plaintiff will file a dismissal of this action, with prejudice. Each party shall bear its own attorney's fees and costs. The provisions of this STIPULATION shall, however, survive the dismissal and remain in effect as a contractual agreement between the parties.

8. This STIPULATION sets forth the entire agreement between the parties with respect to the matters addressed herein. It shall not be altered nor modified unless such alteration or modification is in writing and signed by all signatories hereto.

9. A fax copy of this STIPULATION, bearing the faxed signatures of all signatories hereto, may be used for all purposes in lieu of an original. This STIPULATION may be executed in counterparts, with the sum of the counterparts, whether executed by fax or otherwise, being the equivalent in legal contemplation of one fully executed original.

DATED:                                        _________________________________
                                              SUTTER SQUARE ASSOCIATES, LLC
                                              Plaintiff
                                              by:
                                              its:


DATED: 2/28/01                                /s/ Todd Rothbard
                                              ---------------------------------
                                              TODD ROTHBARD
                                              Attorney for Plaintiff



DATED:                                        _________________________________
                                              ANCHOR PACIFIC UNDERWRITERS, INC.
                                              Defendant
                                              by:

its:

4

the date upon which the entirety of the premises have been relet or the expiration of defendant's original lease term.

7. Upon execution of this STIPULATION, plaintiff will file a dismissal of this action, with prejudice. Each party shall bear its own attorney's fees and costs. The provisions of this STIPULATION shall, however, survive the dismissal and remain in effect as a contractual agreement between the parties.

8. This STIPULATION sets forth the entire agreement between the parties with respect to the matters addressed herein. It shall not be altered nor modified unless such alteration or modification is in writing and signed by all signatories hereto.

9. A fax copy of this STIPULATION, bearing the faxed signatures of all signatories hereto, may be used for all purposes in lieu of an original. This STIPULATION may be executed in counterparts, with the sum of the counterparts, whether executed by fax or otherwise, being the equivalent in legal contemplation of one fully executed original.

DATED: February 28, 2001                    /s/ James F. Devenport
                                            ------------------------------------
                                            SUTTER SQUARE ASSOCIATES, LLC
                                            Plaintiff
                                            by: James F. Devenport
                                            its: COO/CFO

DATED:                                      ____________________________________
                                            TODD ROTHHARD
                                            Attorney for Plaintiff

DATED:                                      ____________________________________
                                            ANCHOR PACIFIC UNDERWRITERS, INC.
                                            Defendant
                                            by:
                                            its:

4

the date upon which the entirety of the premises have been relet or the expiration of defendant's original lease term.

7. Upon execution of this STIPULATION, plaintiff will file a dismissal of this action, with prejudice. Each party shall bear its own attorney's fees and costs. The provisions of this STIPULATION shall, however, survive the dismissal and remain in effect as a contractual agreement between the parties.

8. This STIPULATION sets forth the entire agreement between the parties with respect to the matters addressed herein. It shall not be altered nor modified unless such alteration or modification is in writing and signed by all signatories hereto.

9. A fax copy of this STIPULATION, bearing the faxed signatures of all signatories hereto, may be used for all purposes in lieu of an original. This STIPULATION may be executed in counterparts, with the sum of the counterparts, whether executed by fax or otherwise, being the equivalent in legal contemplation of one fully executed original.

DATED:                                    ______________________________________
                                          SUTTER SQUARE ASSOCIATED, LLC
                                          Plaintiff
                                          by:
                                          its:

DATED:                                    ______________________________________
                                          TODD ROTHHARD
                                          Attorney for Plaintiff

DATED: 2/28/01                            /s/ Kevin P. Jasper
                                          --------------------------------------
                                          ANCHOR PACIFIC UNDERWRITERS, INC.
                                          Dependent
                                          by: Kevin P. Jasper
                                          its: Executive Vice President

4

EXHIBIT 10.47

L E A S E

THIS LEASE, made this 15/th/ day of March, 2001, between ROYAL MANAGEMENT COMPANY, whose address is 7071 Orchard Lake Rd. #3133, West Bloomfield MI 48322 ("Landlord"), and Spectrum Managed Care of California, Inc., a Delaware corporation, whose address is 610 West Ash Street, Suite 1500, San Diego CA 92101 ("Tenant"),

W I T N E S S E T H:

LEASED         1.  Landlord is the owner of certain premises and parking areas
------
PREMISES       situated at 37650 Professional Center Dr., the ("Building")
--------
               approximately 24,473 square feet (a.k.a. Bldg. A) located in the

City of Livonia, WAYNE COUNTY. In consideration of the rents to be paid and the covenants and agreements to be performed by Tenant, Landlord hereby leases unto Tenant the following portion of the Building in which the demised premises are located: SUITE 100A containing approximately 3,084 rentable square feet, the ("Premises") together with the right to use the parking of thirty (30) common spaces and common facilities, in common with Landlord and the tenants and occupants (their agents, employees, customers and invitees) of the Building in which the demised Premises are located. Landlord shall have the right to make reasonable rules and regulations governing the use of the parking and common facilities and to alter and modify these facilities from time to time. Said alterations or modifications shall not negatively impact or impair Tenant's use of or access to the leased premises. Rules and regulations reasonably imposed by Landlord shall be enforced equally among all of the Building tenants.

TERM 2. The term of this lease shall be for a period of three (3) years, commencing on April 1, 2001 and ending on March 31, 2004. Tenant will not have to pay rent on "expansion space" as identified in lease rider exhibit until all of the following have occurred: the Premises have been substantially completed pursuant to Landlord and Tenant's mutually agreed upon space plan. Tenant can reasonably conduct its business and all governmental agencies having jurisdiction have authorized Tenant's occupancy.
In the event Landlord fails to deliver the leased Premises on the commencement date because the leased Premises are not then ready for occupancy, or because the previous occupant of the Premises is holding over, or for any other cause, Landlord shall not be liable to tenant for any damages as a result of Landlord's delay in delivering the leased Premises and the commencement date of this lease and obligation to pay rent shall be postponed until such time as the leased Premises are ready for Tenant's occupancy. Notwithstanding, Tenant shall the right to terminate this lease in the event Landlord cannot deliver the leased Premises within ninety (90) days of lease execution.

RENT 3. Tenant shall pay to the Landlord as rent for the leased Premises during each year of the term of the lease at the office of the Landlord, or at such other location as designated by the Landlord, in writing, without any prior demand therefore and without any deduction or setoff whatsoever the following sums payable in the following manner:
1/ST/ YEAR (4/1/01 - 3/31/02) = $4,754.50 PER MONTH 2/ND/ YEAR (4/1/02 - 3/31/03) = $4,992.23 PER MONTH (5% ESC.) 3/RD/ YEAR (4/1/03 - 3/31/04) = $5,241.84 PER MONTH (5% ESC.)

USE AND 4. During the continuation of this lease, the leased Premised OCCUPANCY shall be used and occupied for office and incidental purposes. Tenant shall not use the leased Premises for any purpose in violation of any law, municipal ordinance, or regulation, nor shall Tenant perform any acts or carry on any practices which may injure the leased Premises, the Building or violate the quite enjoyment of the other tenants of the building in which demised Premises are located.

UTILITIES &    5.  Landlord shall provide Tenant with hot and cold running water
SERVICES       from regular building fixtures, sufficient and reliable heating
               and air conditioning for the reasonable comfort of Tenant and

electricity for normal business usage. The tenant will be billed monthly its prorata share of Building A for its electric use. Portion to be billed is thirteen.four per cent (13.4% of Building A's electric bill. The Landlord shall furnish hot and cold running water at its sole cost and expense.


REPAIRS 6. The Landlord after receiving written notice from the Tenant and having reasonable opportunity thereafter to obtain the necessary workmen therefor agrees to keep in good order and repair the roof, the four outer walls of the leased Premises, the common areas, the gas furnace, main electrical lines but not the doors, door frames, the window glass, window casing, window frames, electrical or plumbing items within the leased Premises.
6a. In the event that the Landlord shall deem it necessary or be required by any governmental authority to repair, alter, remove, reconstruct or improve any part of the leased Premises or of the Building (unless the same result from tenant's act, neglect, default or mode of operation in which event Tenant shall make all such repairs, alterations and improvements), then the same shall be made by Landlord with reasonable dispatch and should the making of such repairs, alterations or improvement cause any interference with Tenant's use of the leased Premises, such interference shall not relieve Tenant from the performance of its obligations hereunder. In the event Premises are untenantable for five (5) consecutive days, for reasons that are within the reasonable control of Landlord, Tenant reserves the right of termination or reasonable rent abatement.

ALTERATIONS 7. Tenant shall not make any alterations, additions or improvements to the leased Premises (whether or not the same may be structural in nature) without Landlord's prior written consent, which shall not be unreasonably withheld and all alterations, additions or improvement made by either party hereto the leased Premises, except movable office furniture and equipment installed at Tenant's expense, shall at the option of the Landlord, be considered the property of Landlord and remain upon and be surrendered with the leased Premises at the expiration of the term hereof. If the Landlord so elects, the Tenant shall remove all such alterations, additions and improvements at the expiration of the term of this lease so as to yield the leased Premises in the condition as when taken, reasonable use and wear thereof excepted. Landlord shall advise Tenant at the time any request for improvements are made whether said improvements shall be required to be removed from the Premises prior to lease termination.

ASSIGNMENT &        8.  Tenant will have the right to assign or sublease to any
SUBLETTING          affiliate without Landlord's consent, but with notice.
                    Tenant will have the right to assign or sublease to

non-affiliates with Landlord's consent, which may not be unreasonably withheld, conditioned or delayed. Sublessee must comply with all conditions of the master lease.

INSURANCE &         9.  Tenant shall, during the entire term thereof, procure
INDEMNIFICATION     and keep in full force and effect, a policy of public
                    liability and property damage insurance with respect to the

leased Premises, and the business operated by Tenant, in which the limits of public liability shall not be less than One Million Dollars ($1,000,000.00) for personal injury and in which the limits of property damage liability shall be not less than Fifty Thousand ($50,000.00) Dollars plus such other insurance as shall be appropriate in light of Tenant's operations. Such policy shall name Landlord, any person, persons, entities, organizations, firms or corporations designated by Landlord, including any assignees of Landlord and Tenant as insured, and shall contain a clause that the insurer will not cancel or materially alter such insurance without first giving the Landlord twenty (20) days notice thereof. Such insurance may be furnished by Tenant under any blanket policy carried by it or under a separate notice thereof. The copy of the paid-up policy evidencing such insurance shall be delivered to Landlord when this lease is signed by the Tenant and on each anniversary of the said policy. In the event Tenant shall fail to procure such insurance, or shall fail to keep such insurance in full force and effect during the entire term hereof, Landlord may, at its option and in addition to any other remedies, procure the same for the account of Tenant, and the cost thereof shall be paid to Landlord as additional rent upon demand by Landlord.

FIRE 10. In the event the leased Premises are damaged or destroyed whole or in part by fire or other casualty during the term hereof, Landlord shall, at its own expense, repair and restore the same to tenantable condition with reasonable dispatch and the rent herein provided for shall abate entirely in case the entire leased Premises are untenantable and prorate for the portion rendered untenantable, in the event of partial untenantability, until such time as the leased Premises are restored to tenantable condition. If the leased Premises cannot be restored to tenantable condition within a period of ninety (90) days, Landlord or Tenant at their sole discretion, shall have the right to terminate this lease upon written notice to the respective party and any rent paid for any period in advance of date of such damage and destruction shall be refunded to Tenant. If the leased Premises are damaged due to fire or other casualty, Tenant shall at its own cost and expense remove such of its furniture and other belongings from the leased Premises as landlord shall require in order to repair and restore the leased Premises.


10a. In the event the Building in which the demised Premises are located is destroyed to the extent of more than one-quarter of the then value thereof, Landlord shall have the right to terminate this lease upon written notice to Tenant, in which event any rent paid in advance of the date of such destruction shall be refunded to Tenant.
10b. Landlord shall be the sole judge of the extent of the untenantability of the leased Premises, the extent of the damages to the Building and of the time required for repair and rebuilding. Notwithstanding, Landlord shall demonstrate a reasonable commercial basis for its judgement subject to the rendering of appropriate and timely professional opinions from licensed contractors, architects, engineers and state, local or federal governing bodies with jurisdiction.

EMINENT 11. If the whole or any substantial part of the leased DOMAIN Premises or the Building in which they are located shall be taken by any public authority under the power or eminent domain, then the term of this lease shall cease on the part so taken on the date possession of that shall be required for public use, and any rent paid in advance of such date shall be refunded to Tenant and Landlord and Tenant shall each have the right to terminate this lease upon written notice to the other, which notice shall be delivered within thirty (30) days following the date notice is received of such taking. In the event that neither party hereto shall terminate this lease, Landlord shall make all necessary repairs to the leased Premises and the Building to render and restore the same to a complete architectural unit and Tenant shall continue in possession of the portion of the leased Premises not taken under the power of eminent domain, under the same terms and condition as are here provided, except that the rent reserved herein shall be reduced in direct proportion to the amount of the leased Premises so taken. All damages awarded for such taking shall belong to and be the property of Landlord, whether such damages be awarded as compensation for diminution in value of the leasehold or to the fee of the leased Premises; provided however, Landlord shall not be entitled to any portion of the award made to Tenant for removal and reinstallation of fixtures or moving expenses.

INCREASED REAL 12. Tenant shall pay to Landlord, as additional rent, the ESTATE TAXES amount by which the real estate taxes applicable to the leased Premises during the term of this lease exceed the real estate taxes applicable to the leased Premises during the base lease year. Tenant's proportionate share of all such real estate taxes shall be paid in whole or in monthly installments once the latest tax bills are received and computed.
12a. For purpose hereof, the following terms shall have the meanings hereinafter set forth: "REAL ESTATE TAXES" shall mean the portion of all taxes and assessments which may be levied or assessed by all lawful authorities during the term of this lease against the land, buildings and improvement comprising of the Building. The Tenant's proportionate share of the real estate taxes shall be determined by multiplying the real estate taxes attributable to the Buildings by a fraction, the numerator of which shall be the square footage of the leased Premises and the denominator of which shall be the total number of square feet of constructed gross leaseable area in the Buildings. Should the United States, the state of Michigan or any political subdivision thereof or any governmental authority having jurisdiction thereover either: (i) impose a tax and/or assessment of any kind or nature upon, against, measured by or with respect to the rentals payable by tenants in the buildngs to Landlord or on the income of Landlord derived from the Building (including that portion of Landlord's Michigan since business tax for each calendar year of this lease attributable to the Building, computed as if the buildings were Landlord's only business activity) or with respect to the Landlord's or the individual's or entities which from the Landlord herein, ownership of the land and Building, either by way of substitution for all or any part of the taxes and assessments levied or assessed against such land and such buildings, or in addition thereto;
(ii) impose a tax or surcharge of any kind or nature, upon, against or with respect to the parking areas or the number of parking spaces serving the buildings, then and in either or both of such events, such tax assessment and/or surcharge shall be deemed to constitute real estate taxes for the purpose of this paragraph 12 and Tenant shall be obligated to pay its proportionate share thereof as provided herein. "BASE LEASE YEAR" shall mean the calendar year in which the term of this lease commences. 12b. In addition to the foregoing, Tenant at all times shall be responsible for and shall pay, before delinquency, all taxes levied, assessed or unpaid on any leasehold interest, any right of occupancy, or investment of Tenant in the leased Premises, or any personal property of any kind owned, installed or used by Tenant including Tenant's leasehold improvements or on Tenant's right to occupy the lease Premises.
12c. For purposes hereof, it is understood that the leased Premises constitute 13.4% percent of the number of square feet of constructed gross leaseable area of Building "A" which is approximately 24,473 square feet in which the demised Premises are located. The Building is measured per BOMA 1996 standard for measurement of office space and is subject to field verification if the project changes.


MAINTENANCE           13.  The Landlord shall maintain the parking space, the
OF PARKING            parking lights and the landscaping. This includes snow
SPACES & LANDSCAPING  removal, sweeping and cleaning of all exterior areas, at
Landlord's sole cost and expense.

CONDITION             14.  Tenant shall accept the leased Premises in its
OF PREMISES           present condition, subject however to the improvements, in
                      any, which the Landlord hereby undertakes to complete as

specified in the rider attached to this lease which is reference made a part hereof. If no rider is attached to this lease, the Landlord assumes no responsibility whatsoever for any improvements to the leased Premises. Tenant acknowledges that no representation as to the condition of the leased Premises have been made by Landlord or its agents and no obligation as to repairing, improving or adding to the same has been assumed by Landlord. Any changes, alterations, repairs or decorations to make the leased Premises suitable for the occupancy of Tenant shall be made at Tenant's cost and expense, subject to Landlord's consent as set forth in paragraph 7 hereof.

QUIET                 15.  Landlord warrants that Tenant, upon paying the rents
ENJOYMENT             herein provided and in performing each and every covenant
                      hereof, shall peacefully and quietly hold, occupy and

enjoy the leased Premises throughout the term hereof, without molestation or hindrance by any person whomsoever.

SUBORDINATION 16. Landlord reserves the right to subject and subordinate this lease at all times to the lien of any mortgage or mortgages now or hereafter placed upon Landlord's interest in the leased Premises and on the land and buildings of which the leased Premises are a part or upon any building hereafter placed upon the land of which the leased Premises are a part; provided, however, no default by Landlord under any such mortgage shall affect Tenant's rights hereunder so long as Tenant is not in default under this lease.

NON-                  17.  Landlord shall not be responsible or liable to Tenant
LIABILITY             for any loss or damage that may be occasioned by or
                      through the acts or omissions of persons occupying

adjoining premises or any part of the premises adjacent to or connected with the leased Premises or any part of the Building or for any loss or damage resulting to Tenant or his property from burst, stopped or leaking water, gas, sewer or steam pipes, or for any damage or loss of property within the leased Premises from any cause whatsoever except for Landlord's negligence or willful misconduct. In the event of any sale or transfer (including any transfer by operation of law) of the leased Premises, Landlord (and any subsequent owner of the leased Premises making such a transfer) shall be relived from any and all obligations and liabilities under this lease except such obligations and liabilities as shall have arisen during the Landlord's (or such subsequent owner's) respective period of ownership provided that the transferee assumes in writing all of the obligations of the Landlord under this lease.

NON-WAIVER 18. One or more waivers of provision by Landlord shall not be construed as a waiver of a subsequent breach of the same provision, and the consent or approval by Landlord to or of any act by Tenant requiring Landlord's consent or approval shall not be deemed to waive or render unnecessary Landlord's consent or approval to or of any subsequent similar act by Tenant.

BANKRUPTCY 19. In the event the estate created hereby shall be taken in execution or by other process of law, or if Tenant shall be adjudicated insolvent or bankrupt pursuant to the provisions of any state or federal insolvency or bankruptcy law, or if a receiver or trustee of the property of Tenant shall be appointed by reason of Tenant's insolvency or inability to pay its debts, or if any assignment shall be made of Tenant's property for the benefit of creditors, then in any of such events, Landlord may terminate this lease by written notice to Tenant; provided, however, if the order of court creating any of such disabilities shall not be final by reason of pendency of such proceedings, or appeal from such order, then Landlord shall not have the right to terminate this lease as long as Tenant performs its obligations hereunder.

LANDLORD'S            20.  In the event Tenant shall fail to pay the rent
REMEDIES              reserved herein when due, Tenant agrees that for each day
                      the rent or any payment is overdue a late payment penalty

in the amount of Ten Dollars ($10.00) per day shall be paid except for the first five (5) days of the month (Grace Period), and Landlord shall give Tenant written notice of such default and if Tenant shall fail to cure such default within five (5) days after receipt of such notice, Landlord shall in addition to its other remedies provided by law, have the remedies set forth in subparagraphs below.


20a. If Tenant shall be in default in performing any of the terms of this lease other than the payment of rent, Landlord shall give Tenant written notice of such default, and if Tenant shall fail to cure such default within twenty (20) days after receipt of such notice, or if the default is of such a character as to require more than a twenty (20) day period to commence and thereafter proceed diligently to cure such default, then and in either of such events, Landlord may (at its option and in addition to its other legal remedies) cure such default for the account of Tenant and any sum so expended by Landlord shall be additional rent for all purposes hereunder, including paragraph 20 above and shall be paid by Tenant with the next monthly installment of rent.
20b. If any rent shall be due and unpaid or Tenant shall be in default upon any of the other terms of this lease and such default has not been cured after notice and within the time provided in paragraph 20 and subparagraph 20a above, then Landlord, in addition to its other remedies, shall have the immediate right of re-entry. Should Landlord elect to re-enter or take possession pursuant to legal proceedings or any notice provided for by law, Landlord may either terminate this lease or from time to time, without terminating this lease, relet the Premises or any part thereof on such terms and conditions as Landlord shall in its sole discretion deem advisable. The avails of such reletting shall be applied first to the payment of any indebtedness of Tenant to Landlord other than rent due hereunder; second, to the payment of any reasonable costs of such reletting, including the cost of any reasonable alterations and repairs to the premises; third, to the payment of rent due and unpaid hereunder; and the residue, if any, shall be held by Landlord and applied in payment of future rent as the same may become due and payable hereunder. Should the avails of such reletting during any month be less than the monthly rent reserved hereunder, then Tenant shall during each such month pay such deficiency to the Landlord.
20c. All rights and remedies of Landlord hereunder shall be cumulative and none shall be exclusive of any rights and remedies allowed by law.

ENTIRE              21.  This lease and the attachments hereto shall constitute
AGREEMENT           the entire agreement the parties hereto; all prior
                    agreements between the parties whether written or oral are

merged herein and shall be of no force and effect. This lease cannot be changed, modified or discharged orally but only by an agreement in writing, signed by the party against whom enforcement of the change, modification or discharge is sought.

NOTICES 22. Whenever under this lease a provision is made for notice of any kind it shall be deemed sufficient notice and service thereof of such notice to Tenant is in writing addressed to Tenant at:
610 West Ash Street, Suite 1500, San Diego, CA 92101, Attention Jon Sevison with a copy to Tenant at the leased Premises and a copy to Burnham Real Estate Services, Corporate Advisory Services, 610 West Ash Street, Suite 1900, San Diego, CA 92101 and deposited in the mail, certified or registered mail, with postage prepaid, and if such notice to Landlord is in writing addressed to the last known post office address of Landlord and deposited in the mail, certified or registered mail with postage prepaid.

SUCCESSORS 23. This lease shall insure to the benefit of and be binding upon the parties hereto, their respective heirs, administrators, executors, representatives, successors and assigns.

SECURITY            24.  As security for the faithful performance by Tenant of
DEPOSIT             all of the terms and conditions upon the Tenant's part to be
                    performed, Tenant has this day deposited with the Landlord

the sum of Four Thousand Seven Hundred Fifty-Four & 50/100 ($4,754.50) Dollars, which shall be returned to Tenant, without interest, upon the expiration of this Lease, provided that Tenant has fully and faithfully performed all of the terms, convenants and conditions on its part to be performed. Landlord shall have the right (but not the obligation) to apply any part of said deposit to cure any default of Tenant and if Landlord does so, Tenant shall, upon demand, deposit with Landlord the amount so applied so that Landlord shall have the full deposit on hand at all times during the term of this lease. Landlord shall not be obligated to keep such security deposit as a separate fund but may mix such security deposit with Landlord's own funds.
24a. In the event of a sale of the building, or of the lease of the land on which it stands, the Landlord shall have the right to transfer this security to the vendee or lessee and the Landlord shall be considered released by Tenant from all liability for the return of such security and Tenant shall look solely to the new Landlord for the return of the said security. It is agreed that this shall apply to every transfer or assignment made of the security to a new landlord. The security deposited under this lease shall not be mortgaged, assigned or encumbered by Tenant without the written consent of Landlord and any attempt to do so shall be void. In the event of any rightful and permitted assignment of this lease, the security deposit shall be deemed to be held by Landlord as a deposit made by the assignee and Landlord shall have not further liability with respect to the return of


said security deposit to the assignor. Any mortgage of Landlord shall be relieved and released from any obligation of return such security in the event such mortgagee comes into possession of the leased Premises and/or the Building by reason of foreclosure of its security interest or any proceeding in lieu thereof.

RENEWAL 26. Tenant shall have the option to extend this lease for an additional period of three years with the same terms and conditions contained herein, except that the rental shall be negotiated at the time of renewal.

HOLDING OVER 27. If Tenant holds over after the term of this lease, it is agreed that the tenancy thereafter shall be from month to month only, subject to all the conditions and terms of this lease, except that Tenant shall be obligated to pay therefor a monthly rental, equal to 125% of the monthly rent in effect and payable under the terms immediately preceding the hold over period under the terms of this lease. The provisions of this Section shall not waive nor in any way affect Landlord's right to re-enter and re-possess the Premises as elsewhere provided in this lease or as provided by law; but in the event that Tenant shall fail after demand by Landlord to deliver up possession to Landlord upon any termination of this lease (whether at the end of the term, or earlier upon Tenant's default, or otherwise), Tenant shall be liable to Landlord for the rent hereinbefore provided but without any rights of tenancy and solely as one forcibly detaining possession of the Premises.

IN WITNESS WHEREOF, the parties hereto have hereunto set their hands as of the day and year first above written.

LANDLORD: ROYAL MANAGEMENT COMPANY            WITNESS:


/s/ Cristy Evangelista                        /s/ [ILLEGIBLE]
-------------------------------------------   ----------------------------------

CHRISTY EVANGELISTA
DIRECTOR OF OPERATIONS

TENANT: SPECTRUM MANAGED CARE OF CALIFORNIA WITNESS:

/s/ John Sevison  Exec. VP                    /s/ [ILLEGIBLE]
-------------------------------------------   ----------------------------------
John Sevison
Date: 3/29/01                                 Date: 3/29/01

STATE OF MICHIGAN         )
                          )SS.
COUNTY OF OAKLAND         )

On this ____ day of _____________________, ________, before me, a notary public in and for said county, personally appeared known to me to be the person described in and who executed the within instrument and then acknowledged the execution thereof to be his/her free act and deed.

Notary Public, Oakland County, Michigan
My commission expires:


LEASE RIDER

1. Landlord will provide new building standard carpet, except for the conference room and the two north offices. Landlord will provide building standard paint throughout the leased Premises.

2. Landlord will provide buildout according to attached space plan. Said plan shall be mutually agreed to and approved by Landlord and Tenant prior to commencing the improvements. The approved plan shall be attached as an exhibit to the lease.

3. Landlord will remove sink from existing office.

4. Landlord will replace vinyl tile in one (1) bathroom and one (1) lunch room.

5. Landlord and Tenant shall do their best to complete Tenant's improvements after normal working hours.

6. Landlord shall abate the second and the third month's rent by a total of $8,993.15 (month three tenant will owe $515.85) in lieu of broker's commission.

7. Hazardous Substances:
Landlord, to the best of his knowledge, provides a representation that there are no hazardous substances located in or abut the Premises or other parts of the Project. It shall be the responsibility of Landlord at its sole cost and expense to remove any toxic materials prior to the commencement of tenant improvement construction to indemnify and hold Tenant harmless from any future action, which might occur as a result of the presence of toxic materials.

8. Landlord states that the April's monthly rent due is $3,515.00 and the current square footage equals 2,280. Upon completion of the expansion space, the monthly rent due will be $4,754.60 and the total new square footage will be 3,084.

LANDLORD: ROYAL MANAGEMENT COMPANY

/s/ Cristy Evangelista                         Date: 4-4-01
------------------------------------------           ----------
CRISTY EVANGELISTA
DIRECTOR OF OPERATIONS


TENANT: SPECTRUM MANAGED CARE OF CALIFORNIA


/s/ John Sevison Exec. VP                      Date: 3/29/01
------------------------------------------           ----------
John Sevison


[PLAN]


[SPACE PLAN]


[PLAN]


EXHIBIT 10.48

SUBLEASE

This Sublease ("Sublease") is made the 3rd day of May, 2001 ("Effective Date") by and between SIRIUS COMPUTER SOLUTIONS, INC., a Texas corporation ("Sublandlord") and SPECTRUM MANAGED CARE OF CALIFORNIA, INC., a Delaware corporation (Subtenant") (Sublandlord and Subtenant are sometimes referred to herein as the "Parties") with respect to the following facts:

RECITALS

Whereas, SST-PA ("SST"), as tenant, entered into a lease dated May 7, 1998, as amended by Addenda #1, #2, #3 and #4 (collectively referred to as the "Master Lease") pertaining to that certain approximately 8,251 rentable square foot office premises located on the 2nd floor within the premises commonly known by the street address of Whiteland Office Plaza, Whiteland Business Park, 740 Springdale Road, Exton, PA 19341 as shown on the floor plan diagrams attached hereto as Exhibit A (the "Premises"). A copy of the Master Lease including the referenced amendments is attached as Exhibit B. Subtenant acquired SST and is the successor to SST's rights as tenant under the Master Lease; and

Whereas, Subtenant desires to sublease and occupy the Premises and Sublandlord desires to sublease the Premises to Subtenant pursuant to the terms described in this Sublease and subject to the terms and conditions of the Master Lease; and

Whereas, Ward North America Holding, Inc. ("Guarantor") has agreed to guarantee Subtenant's obligations to pay Rent hereunder as an inducement for the Landlord under the Master Lease to consent to this Sublease;

NOW, THEREFORE, in consideration of the foregoing preambles, the payment of Ten Dollars ($10.00) by Subtenant to Sublandlord, the covenants and agreements hereinafter set forth and other good and valuable consideration, the receipt and sufficiency of which are hereby acknowledged, and intending to be legally bound hereby, the Parties hereby covenant, acknowledge, represent and agree as follows:

1. DEMISE: TERM. Sublandlord hereby subleases to Subtenant, and Subtenant hereby subleases from Sublandlord, the Premises, for the Sublease Term. The Sublease Term shall commence on June 1, 2001 (the "Commencement Date") and shall expire at 11:59 p.m. on June 30, 2003. Notwithstanding the foregoing, Subtenant shall have the right to access the Premises prior to Commencement Date, with no obligation to pay rent, to install furniture and telephone and data cabling and systems.

2. PREMISES. The Premises consist of approximately the entirety of the demised premises under Master Lease, consisting of 8,251 r.s.f. on the 2nd floor of the Building, as shown on Exhibit A.

Sublandlord represents and warranties that, to the best of Sublandlord's knowledge at the time of execution of this Lease, the Premises are in compliance with all applicable laws, codes and regulations, including without limitation the Americans with Disabilities Act and regulations and all environmental and safety laws, codes and regulations (the "Existing Legal Requirements"). In the event that Subtenant discovers during the term of this Sublease that the Premises were not in compliance with all Existing Legal Requirements on the date of execution of this Sublease, then Sublandlord shall promptly cure such non-compliance at its expense upon notice from Subtenant or, to the extent that Landlord may be responsible under the terms of the Master Lease, Sublandlord shall promptly cause Landlord to cure such non-compliance at its expense. Sublandlord represents and warrants to Subtenant that there is no default or event of the default on the part of Landlord or Sublandlord under the Master Lease, and there are no circumstances existing which, with the giving of notice or passage of time, would constitute a default or event by Landlord or Sublandlord.

Prior the Commencement Date Sublandlord shall repaint the entire Premises, install new carpeting in the lobby/entrance area, and clean all other carpet, as such work is described on the proposal from Frommeyer Construction Services dated April 19, 2001. (Total cost not to exceed $10,153.00)

Subtenant shall apply for any certificate of occupancy required for Subtenant's use and occupancy, and Sublandlord shall promptly perform any and all work required to obtain such certificate.

3. RENT; SECURITY DEPOSIT. Subtenant shall pay to Sublandlord annual rent (the "Fixed Rent") during the Sublease Term in the amount of One Hundred Twenty Thousand Dollars ($120,000.00). The Fixed Rent shall be payable in monthly installments, in advance, commencing on June 1, 2001 (the "Rent Commencement Date"), and thereafter on the first day of each month during the Sublease Term, in the amount of Ten Thousand Dollars ($10,000.00) per month, in lawful money of the United States of America, at the address of Sublandlord set forth in Section 15 of this Sublease or at such other address as Sublandlord may from time to time designate by notice to Subtenant.

All Fixed Rent and all other amounts payable by Subtenant under this Sublease (collectively, "Rent"), shall constitute and be collectible as rent under this Sublease, and shall be payable to Sublandlord at its address as set forth herein, unless Sublandlord shall otherwise so direct in writing.

Subtenant shall pay the first month's Fixed Rent upon execution of this Sublease. In addition, at the time of signing this Sublease Subtenant shall deposit with Sublandlord the sum of Ten Thousand Dollars ($10,000.00) to be retained by Sublandlord as security for the faithful performance and observance by Subtenant of the covenants, agreements and conditions of this Sublease and, to the extent applicable to Subtenant, the Master Lease. Subtenant shall not be entitled to any interest on said security. Sublandlord may, by written notice to Subtenant, use, apply or retain the whole or any part of said security to the extent required for the payment of any minimum rent, any additional rent or any other sums payable

-2-

hereunder as to which Subtenant is in default (after any applicable notice and cure period) or to the extent required for the reimbursement to Sublandlord of any sum which Sublandlord may expend or may be required to extend by reason of Subtenant's default in respect to any of the covenants, agreements or conditions of this Sublease or, to the extent applicable to Subtenant, the Master Lease.

4. ASSIGNMENT; SUBLETTING. Subtenant will have the right to sublet the Premises, or a portion thereof, or assign this Sublease in whole or in part, provided that (i) Subtenant shall obtain the prior written consent of Sublandlord in each instance, which consent shall not be unreasonably withheld, conditioned or delayed, and (ii) Subtenant shall comply with the provisions of the Master Lease relating to subleasing of the Premises or the assignment of this Sublease, and (iii) the new sublessee shall be at least as creditworthy as the Subtenant.

5. REFERENCE TO MASTER LEASE. Subtenant hereby assumes and agrees to fully keep, observe and perform the following obligations on the part of Sublandlord under the Master Lease, as tenant thereunder: Sections 4, 5, 6 (but excluding the first sentence of Section 6(f) and excluding Section 6(h) in its entirety) 7, 11, 12, 16. In no event shall Subtenant have any obligation to pay Operating Costs pursuant to Addendum #1, it being understood that the only rent payable by Subtenant shall be the Fixed Rent set forth above. Subtenant shall enjoy all of the rights, privileges, protections and remedies provided to tenant under the Master Lease or available to tenants under applicable law.

Sublandlord hereby waives all renewal options and expansion options and rights of first refusal or offer set forth in the Master Lease.

6. ELECTRIC CHARGES. Subtenant shall be solely responsible for payment of the electric utility company bills for electric services consumed in the Premises by Subtenant during the Sublease Term.

7. SUBLANDLORD'S PAYMENT OF RENT AND COMPLIANCE WITH MASTER LEASE. Sublandlord shall timely pay or cause to be paid to Landlord the Rent payable under the Master Lease, including without limitation minimum rent, additional rent, and operating expenses. Sublandlord will perform all obligations of the tenant under the Master Lease not specifically assigned to Subtenant hereunder. If Sublandlord receives and notices, including any notice of default, from Landlord, Sublandlord shall immediately deliver copies thereof to Subtenant. Subtenant shall have the right, but not the obligation, to cure any defaults by Sublandlord, as tenant, under the Master Lease, and Sublandlord shall reimburse Subtenant upon demand for all reasonable costs and expenses, including without limitation attorneys fees, incurred by Subtenant in connection with any such effort to cure.

8. QUIET ENJOYMENT. Subject to receipt of Landlord's Consent pursuant to Section 16 below, Sublandlord covenants that Sublandlord has the right to make this Sublease and that Subtenant on paying the rent and performing its obligations hereunder

-3-

shall peacefully and quietly have, hold and enjoy the Premises throughout the Term without any manner of hindrance, disturbance or molestation from Sublandlord or anyone claiming under Sublandlord, subject however to all the terms and provisions hereof.

9. ALTERATIONS: IMPROVEMENTS. Subtenant may make any alterations or improvements to the Premises only if Subtenant shall comply with the provisions of the Master Lease relating to alterations and improvements and obtain Landlord's consent if required under the Master Lease. Any alterations made by Subtenant must be made in compliance with all applicable laws, codes and regulations.

10. INSURANCE AND INDEMNITY.

(a) Subtenant shall, at its sole cost and expense, obtain and maintain in effect during the Sublease Term, insurance satisfying the requirements of Section 9(e) of the Master Lease.

(b) Sublandlord shall not be liable to Subtenant, or to Subtenant's agents, servants, employees, customers or invitees for any damage to person or property caused by any act, omission, or neglect of Subtenant, its agents, servants or employees and Subtenant agrees to indemnify and hold Sublandlord harmless from all liability and claims for any such injury or damage resulting from Subtenant's negligence.

(c) Subtenant shall not be liable to Sublandlord, or to Sublandlord's agents, servants, employees, customers or invitees for any damage to person or property caused by any act, omission, neglect of Sublandlord, its agents, servants, or employees and Sublandlord agrees to indemnify and hold Subtenant harmless from all claims by a third party against Subtenant to the extent such claim results from Sublandlord's negligence.

11. WAIVER OF CLAIMS. Sublandlord and Subtenant hereby mutually release each other from any and all liabilities for any loss or damage caused to their respective property by casualty, even if such casualty shall be brought about by the fault or negligence of Sublandlord or Subtenant, respectively, or any persons claiming under them, provided, however, that said waivers do not adversely affect the insurance coverages required to be maintained under the Master Lease or this Sublease or otherwise maintained by a Party and any additional costs for insurance waivers shall be paid by the Party for whose benefit said waiver is obtained.

12. DEFAULT. It shall be a default on the part of Subtenant under this sublease if (i) Subtenant shall fail to make timely payment of Rent hereunder and such failure shall continue for five days after written notice from Sublandlord that such payment is overdue, or (ii) Subtenant shall fail to fulfill any of its other obligations, covenants and agreements set forth herein and such failure shall continue for twenty (20) days after written notice of default from Sublandlord to Subtenant (or, if such default cannot be cured within said twenty (20) days, Subtenant shall commence to cure the same within said twenty (20) days, Subtenant shall commence to cure the same within said twenty (20) days after notice and thereafter diligently pursue such cure). Upon the occurrence of a default, Sublandlord shall

-4-

have all rights and remedies with respect to such default as are provided to Landlord under the Master Lease for default by tenant thereunder.

13. SURRENDER. Upon expiration of the Sublease Term, or if, at any time prior to expiration of the Sublease Term, this Sublease shall be terminated as a result of Subtenant's default hereunder or otherwise, Subtenant shall immediately quit and surrender up to Sublandlord possession of the Premises, and all of Sublandlord's furnishings and items or property therein, in a broom-clean condition and in good order and repair, ordinary wear and tear excepted, and Subtenant shall remove all of its personal property therefrom. If such removal shall injure or damage the Premises, Subtenant, at its expense, agrees to make repairs needed as a result of the installation and subsequent removal in good and workmanlike fashion.

14. NOTICES. Any notice required or permitted to be given by either party to the other pursuant to this Sublease (a "Notice") shall be in writing, addressed to the party at the following address(es).

If to Sublandlord:      Sirius Computer Solutions, Inc.
                        c/o Mark Pearson, CFO
                        613 NW Loop, Suite 1000
                        San Antonio, TX 78216

If to Subtenant:        Spectrum Managed Care of California
                        610 West Ash Street, Suite 1500
                        San Diego, CA 92101
                        Attn: Mr. Kevin Jasper

And a copy to:          Spectrum Managed Care of California
                        6 Concourse Parkway
                        Suite 1550
                        Atlanta, GA 30328
                        Attn: Mr. Gerard A. Bakker

Any such Notice so addressed shall be deemed to have been properly given only if sent by personal delivery, receipted by the party to whom addressed, or by reputable overnight delivery service (such as Federal Express or UPS Next Day Air) with acknowledged receipt. All such Notices shall be deemed to have been given when delivered and receipted by the party to whom addressed, in the case of personal delivery, or one (1) day after delivery to the overnight delivery service. Either party may, by notice as aforesaid, designate a different address or addresses for Notices intended for it.

15. CASUALTY: CONDEMNATION.

Subtenant's rights under this Sublease are subject in all respects to the provisions of Section 9 (Fire or Other Casualty) and Section 25 (Condemnation) of the Master Lease. Any

-5-

termination of the Master Lease pursuant to Article VII or Article XVII of the Master Lease also shall result in a termination of this Sublease.

16. LANDLORD'S CONSENT; OPTION FOR NEW LEASE. This Sublease is contingent upon Landlord's execution and delivery of the Landlord's Consent, insubstantially the form attached hereto as Exhibit C. In the event that Landlord does not execute and deliver the Consent and Agreement to Sublandlord on or before Wednesday, May 2, 2001, then either party shall have the right to terminate this Sublease by written notice to the other given on or before Friday, May 4, 2001. In signing the Consent, Landlord shall acknowledge and agree that the first sentence of Section 6(f) and the entirety of Section 6(h) shall not apply to Subtenant. The Consent must provide that Landlord grants Subtenant an option, exercisable by written notice, given at least 180 days prior to expiration of the Sublease Term to enter into a direct lease (the "Direct Lease") with Landlord following immediately upon termination of this Sublease, upon all of the terms and conditions set forth in the Master Lease, except the Direct Lease shall have a five year term, with fixed rent at the rate of $18.00 per r.s.f., (with 3% annual escalations), and a 2003 base year for operating expense and real estate tax escalations and Guarantor shall provide a Guaranty (in the same form as Guarantor's Guaranty provided for this Sublease.)

17. FF&E. Sublandlord hereby conveys to Subtenant, free and clear of all liens and encumbrance (with all such liens and encumbrances having been paid by Sublandlord), the computer room air conditioning unit, all conference room and reception furniture in the Premises, and all data and phone racks in the computer room in the Premises. In addition, Subtenant shall have the option, to be exercised by written notice to Sublandlord on or before May 15, 2001, to purchase the telephone and voicemail system in the Premises, free and clear of all liens and encumbrances, for the sum of $15,000.00.

18. MISCELLANEOUS.

(a) This Sublease constitutes the entire agreement of the Parties relative to the subject matter hereof, and all prior negotiations, conversations, representations, agreements and understandings are specifically merged herein and superseded hereby. This Sublease may be modified only by a written instrument executed by the Parties hereto. This Sublease is the result of the prior negotiations, conversations, representations, agreements and understandings of the Parties and is to be construed as the jointly prepared product of the Parties. This Sublease may be executed in one or more counterparts, each of which shall constitute an original but all of which shall be one and the same document. This Sublease may be delivered by telecopy, to be followed by delivery of the hard copy.

(b) The terms and provisions of this Sublease shall inure to the benefit of and be binding upon the Parties and their respective successors, representatives and assigns.

-6-

(c) In the event of a conflict between the terms of this Sublease and the terms of the Master Lease as to and between the Parties hereto, the terms of this Sublease shall govern.

(d) Time is of the essence of this Sublease.

(e) This Sublease shall be construed in accordance with and governed by the laws of the Commonwealth of Pennsylvania.

(f) The paragraph headings used in this Sublease have been inserted for convenience and reference only and should not be construed to limit or restrict the terms and provisions, covenants and conditions hereof.

(g) Subtenant represents and warrants to Sublandlord that no person, company or partnership is entitled to any real estate commission, finder's fees or the like arising out of this Sublease and based on any agreement or understanding with Subtenant, except for Swearingen Realty Group, L.L.C. and Flynn Real Estate Company (together, "Sublandlord's Brokers") and Lieberman Earley & Co. ("LE") and Burnham Real Estate Services ("BRES") and Smith Mack and Company ("Smith Mack") (collectively, "Subtenant's Brokers") (collectively, the "Brokers"). Subtenant hereby agrees to indemnify, defend and hold Sublandlord harmless from any liability, cost and expense, including, but not limited to, reasonable attorneys' fees, which may result from a breach of this warranty by Subtenant and for any commission payable to Smith Mack. Sublandlord shall pay the commission to Sublandlord's Broker pursuant to written agreement between Sublandlord and Sublandlord's Broker; Sublandlord's Broker shall pay a commission of $11,256.00 to LE, and LE shall pay one half of that amount to BRES.

(h) Subtenant agrees to permit Landlord and Sublandlord, and their respective agents or other representatives, without abatement of Rent, after reasonable prior notice, to enter into and upon the Premises at all reasonable times for the purpose of examining the same, provided, however, that in no event shall Landlord or Sublandlord or their agents or representatives interfere with the conduct of Subtenant's business at the Premises. Subtenant shall have the right to require such inspectors to provide proper identification. Nothing contained in this subsection (h) shall limit Landlord's rights of entry as set forth in the Master Lease.

-7-

IN WITNESS WHEREOF, the parties have executed this Sublease as of the date set forth above.

SUBLANDLORD:

SIRIUS COMPUTER SOLUTIONS, INC., a Texas
corporation

By: /s/ Mark Pearson
   -------------------------------
Name:  Mark Pearson
Title: CFO

SUBTENANT:

SPECTRUM MANAGED CARE OF CALIFORNIA, INC., a
Delaware corporation

By: /s/ Ted Filley
   -------------------------------
Name:   Ted Filley
Office: CFO

-8-

EXHIBITS

EXHIBIT A - SAME PREMISES AS SHOWN IN MASTER LEASE ATTACHED AS EXHIBIT A

EXHIBIT B - MASTER LEASE

EXHIBIT C - LANDLORD'S CONSENT AND AGREEMENT

-9-

EXHIBIT B
MASTER LEASE

-10-

COMMMERCIAL LEASE AGREEMENT

Intending to be legally bound, this Agreement made the 7th day of May 1998, by and between Whiteland Office Plaza (hereinafter called "Landlord") and SST-PA Inc. (hereinafter called "Tenant").

1. TERM, MINIMUM RENTAL. Landlord hereby demises and lots unto Tenant all that certain office comprised of 8251 +/- rentable square feet, on the 2nd floor of the building known as Whiteland Office Plaza, Whiteland Business Park, 740 Springdale Road, Exton PA 19341 to be used and occupied only as a lawful and proper office for Tenant's business for the term of five (5) years commencing on the 1st day of July, 1998 and terminating on the 30th day of June 2003. The annual minimum rental shall be in the amount of see rent addendum ($ ) Dollars which the tenant covenants to pay, without any previous demand therefore, in equal monthly payments of see rent addendum, ($ ) Dollars, on the first day of each month commencing on the 1st day of July, 1998 payable at the offices of Landlord as specified in this Lease, or as may be designated by the Landlord with thirty (30) days prior written notice to Tenant. The first month's rental obligation shall be tendered upon the signing of the Lease. Tenant is also responsible for any other obligation that may be due under this Lease or as specified in the Addendum attached hereto as Exhibit "A".

2. LICENSES, PERMITS, ETC. Tenant shall be solely responsible for obtaining all licenses, permits, which may so required by any governmental agency or authority, which Tenant shall obtain at its sole cost and expense.

3. INABILITY TO GIVE POSSESSION. If Landlord is unable to give Tenant possession of the demised premises as herein provided, by reason of the holding over of 3 previous occupant or by any other reasonable cause, Landlord shall not be liable in damages to Tenant therefore, and during the period that Landlord is unable to give possession, all rights and remedies of both parties hereunder shall be suspended.

4. AFFIRMATIVE COVENANTS OF TENANT. Tenant covenants and agrees that it will without demand:

(a) Pay the rent and all other charges herein reserved as rent on the days and times and at the place that the same are made payable without fall, and without setoff, deduction or counter-claim. Tenant shall pay a late charge at the rate of five (5%) percent on each dollar of rent, or any other sum collectible as rent under the lease, not paid within ten (10) days after the same is due. If Landlord shall at anytime or times accept said rent or rent charges after the same shall have become due and payable, such acceptance shall not excuse delay upon subsequent occasions, or constitute, or be construed as a waiver of any of the Landlord's rights. Tenant agrees that any charge or payment herein reserved, Included or agreed to be treated or collected as rent may be proceeded for and recovered by Landlord in the same manner as rent due in arrears.

(b) Comply with all requirements of any of the constituted public authorities, and with the terms of any State or Federal statute or local ordinance or regulation applicable to tenant on its use of the demised premises, and save Landlord harmless from all penalties, fines, costs or damages resulting from Tenant's failure to do so.

(c) Comply with the rules and regulations from time to time made by Landlord for the safety, care, upkeep and cleanliness of the demised premises and the building and appurtenances of which it is a part. Tenant agrees that such rules and regulations shall, when written notice thereof is given to Tenant, form a part of this lease.

1

(d) Keep the demised premises in good order and condition, ordinary wear and tear and damage by accidental fire or other casualty not occurring through the action or negligence of Tenant or its agents, employees and invitees alone excepted and upon termination of this lease to deliver up to Landlord and demised premises in the same condition as Tenant has herein agreed to keep them.

(e) Give to Landlord prompt written notice of any accident, fire or damage occurring on or to the demised premises within twenty- four (24) hours of occurrence thereof.

(f) Peaceably deliver up and surrender possession of the demised premises to Landlord at the expiration or sooner termination of this lease and promptly deliver to Landlord at its office all keys for the demised premises.

5. OCCUPANCY AND ASSIGNMENT. Tenant shall not occupy or permit to be occupied the demised premises or any part thereof, other than as hereinbefore specified, nor shall Tenant assign, mortgage or pledge this lease, or underlet or sublet the demised premises, or any part thereof, without the written consent of Landlord, which shall not be unreasonably withheld.

6. COVENANTS OF TENANT. Tenant covenants and agrees that it will do none of the following without the consent in writing of Landlord.

(a) Place or allow to be placed upon the demised premises or on the inside or outside of the building of which the demised premises are a part any sign, projection or device. In case of the breach of this covenant (in addition to all other remedies given to Landlord hereunder) Landlord shall have the right of removing such sign, projection or device and restoring the premises to their former condition and Tenant shall be liable to Landlord for any and all expenses including costs and reasonable attorney's fees so incurred by Landlord which at the option of Landlord may be recovered in the same manner as rent.

(b) Make any alterations, improvements, or additions to the demised premises. All alterations, improvements, additions or fixtures whether installed before or after the execution of this lease, shall remain upon the premises at the expiration or sooner termination of this lease and become the property of Landlord, unless Landlord shall, prior to the termination of this lease, have given written notice to Tenant to remove the same, in which event Tenant shall remove such alterations, improvements and additions or fixtures, and restore the premises to the same good order and condition in which they were upon initial occupancy. Should Tenant fail to do so, Landlord may do so collecting, at Landlord's option, the complete cost, expense and reasonable attorney's fees thereof from Tenant as additional rent.

(c) Use, operate or maintain any machinery, equipment or fixture other than office equipment that, in Landlord's opinion, is reasonably harmful to the building and appurtenances of which the demised premises is a part or is reasonably disturbing to the other tenants occupying any other part thereof.

(d) Place any weights in any portion of the demised premises beyond the safe carrying capacity of the building of which the demised premises is a part.

(e) Do, cause or suffer to be done, any act, matter or thing objectionable to the fire insurance companies whereby the fire insurance or any other insurance now in force or hereafter to be placed on the demised premises, or any part thereof, or on the building of which the demised premises may be a part, shall become void or suspended, or whereby the same shall be rated as a more hazardous risk than at the date of execution of this lease. In case of a breach of this covenant (in addition to all other remedies herein given to Landlord) Tenant agrees to pay to landlord as additional rent any and all increase or increases of premiums on insurance reasonably carried by Landlord on the demised premises, or on the building and appurtenant land of which the demised premises may be a part, caused in any way by the occupancy of Tenant.

2

(f) Tenant agrees to conduct its business in the premises during normal business hours. Tenant agrees to comply with all reasonable rules and regulations of Landlord in effect at the time of the execution of this lease or at any time or times, and from time to time, promulgated by Landlord, which Landlord in its sole discretion shall deem necessary in connection with the demised premises.

(g) Tenant agrees for itself and its employees to park their cars only in those portions of the parking area as may be designated for that purpose by Landlord.

(h) Remove, attempt to remove or manifest an intention to remove Tenant's goods or property from or out of the demised premises otherwise than in the ordinary and usual course of business, without having first paid and satisfied Landlord for all rent, costs and attorney's fees which may become due during the entire term of this lease, in addition to all sums denominated as additional rent under this lease.

7. LANDLORD'S RIGHT TO ENTER. Tenant shall permit Landlord, Landlord's agents, cleaners, or employees or any other person or persons authorized by Landlord, to inspect the demised premises at any time, and to enter the demised premises for the purposes of cleaning and if Landlord shall so elect, for making reasonable alterations, improvements or repairs to the building of which the demised premises are a part, or for any reasonable purpose in connection with the operation and maintenance of the building.

8. RELEASE OF LANDLORD. Tenant agrees to be responsible for and to relieve and hereby expressly relieves Landlord from any and all liability by reason of any injury, loss, damage to any person or property in the demised premises, whether the same be due to fire, breakage, leakage, water flow, gas, use, misuse, or defects therein, or condition anywhere in the demised premises, failure of water supply or light or power or electricity, wind, lightening, storm, or any other cause whatsoever, whether the loss, injury or damage be to the person or property of Tenant or any other persons, except Tenant shall not be responsible for any and all claims caused by Landlord's gross negligence.

9. FIRE OR OTHER CASUALTY.

(a) If during the term of this lease or any renewal or extension thereof, the demised premises or the building of which the demised premises is a part is totally destroyed or is so damaged by fire or other casualty not occurring through the fault or negligence or Tenant or those employed by or acting for Tenant (whether or not the demised premises are damaged) that the same cannot be repaired or restored within one hundred twenty
(120) regular working days from the date of the happening of such damage, or if such damage or casualty is not in the risks covered by the Landlord's fire insurance with the usual extended coverage, then this lease shall absolutely cease and terminate and the rent shall abate for the balance of the term. In such case, Tenant shall pay the rent apportioned to the date of the damage and the Landlord may enter upon and repossess the demised premises without further notice and with the right to break in and take possession.

(b) If the damage caused as above be only partial (partial destruction shall be considered that destruction which destroys at least 25% of the building whether or not the demised premises are damaged), Landlord may exercise either of the following options:

(1) If the repair of said partial destruction can be made within one hundred twenty (120) working days and said damage and the cost of the repairs and restoration thereof are fully covered by the payment to be made by Landlord's said insurance, Landlord shall have the option to restore the premises for the purpose and the rent shall be apportioned during the time Landlord is in possession, taking into account the proportion of the demised premises rendered untenantable and the duration of Landlord's possession; if a dispute arises as to the amount of rent due under this clause, Tenant

3

agrees to pay the full amount claimed by Landlord and Tenant shall have the right to proceed by law to recover the excess payment, if any.

(2) In the event of said partial destruction, Landlord shall have the option to terminate this lease by giving written notice of such termination to Tenant within thirty (30) days after said partial destruction; and upon the giving of such notice, the lease shall expire by lapse of time after thirty (30) days and the Tenant shall vacate the demised premises.

(c) If the damage caused as above is only slight, Landlord shall repair whatever portion, if any, of the demised premises that may have been damaged by fire or other casualty insured as aforesaid, and the rent accrued or accruing shall not be apportioned or suspended.

(d) If said damaged by fire or other casualty is determined by a fire marshall to have been caused by the action or negligence of Tenant or his agents, employees or invitees, Tenant shall not be entitled to any abatement or apportionment of the rent.

(e) Tenant, at its own cost and expense, shall obtain during the term of this Lease, and any renewals thereof, fire, vandalism, and comprehensive liability insurance in an amount not less than One Million Dollars ($1,000,000.00). Tenant shall also obtain appropriate business interruption insurance to cover a situation whereby Tenant is unable to conduct its business in the premises, or any part thereof, by reason of loss or damage due to fire or other casualty, whether insured or uninsured. Landlord shall have the right to request that Tenant provide Landlord with proof of insurance within three (3) business days of said request. Failure to provide proof upon request may be deemed a default under the terms of this Lease.

10. SERVICES. The following services and facilities shall be supplied by Landlord to Tenant in connection with Tenant's use of the demised premises, in common with other tenants of the building of which the demised premises are a part:

(a) Heat, hot water and air conditioning equipment and facilities.

(b) Janitor service, rest room facilities, water and sewer.

(c) Landlord shall supply the demised premises with electric service for heat, air conditioning, lighting and power to operate business machines and equipment. Landlord shall furnish and install a meter for measuring Tenant's electric usage and Tenant shall pay utility company direct for such usage. Landlord shall, at its expense repair and maintain all building equipment used to furnish heat, air conditioning, lighting and power to the demised premises.

(d) Landlord shall have no responsibility or liability to Tenant, nor shall there be any abatement in the said rent for any failure to supply any of said services and facilities that Landlord has agreed to supply hereunder during such period as the services and facilities are out of order, undergoing repair or if prevented by labor disorders, strikes, accidents or other causes beyond Landlord's control. If, in its sole discretion, Landlord deems it advisable or convenient to interrupt any of said services in order to make repairs, alterations or improvements or because of labor disturbances, strikes, accidents or causes beyond Landlord's control, Landlord may do so for the period that Landlord deems expedient and advisable without any abatement in rent or other liability to Tenant, unless Landlord determines that the demised premises cannot be occupied.

(e) Landlord shall keep the driveways, parking areas and sidewalks reasonable, free of snow and ice. Landlord shall be responsible to maintain all grounds, shrubs and lawn surrounding the Building.

4

(f) Landlord shall at it's own expense make all structural repairs to the demised premises as necessary.

11. REPAIRS. At the expiration or other determination of this lease or upon abandoning the demised premises, Tenant shall leave the same, and during the term shall keep the same in good order and condition, ordinary wear and tear and damage by accidental fire or other casualty which fire or other casualty has not occurred through the negligence of Tenant or those claiming under Tenant or their employees or invitees respectively, alone excepted; and for that purpose Tenant shall make all necessary repairs and replacements. Tenant shall also remove all dirt, rubbish, waste and refuse from the demised premises and all its property therefrom, to the end that Landlord may again have and repossess the same not later than noon on the day upon which this lease or any renewal thereof or extends on ends. Tenant shall not knowingly do or commit or suffer or cause to be done or committed upon the demised premises any act or thing contrary to the laws, rules, regulations or ordinances proscribed form time to time by Landlord for the safety, care, upkeep, maintenance and cleanliness of the demised premises.

12. ADDITIONAL RENT. Tenant agrees to pay as rent in addition to the minimum rental herein reserved any and all sums which may become due by reason of the failure of Tenant to comply with any and all covenants of this lease and to pay any and all damages, costs and expenses, including, but not limited to reasonable attorney's fees which Landlord may suffer or incur by reason of any default or failure on Tenant's part to comply with any and all the covenants of this lease.

13. LANDLORD'S REMEDIES. If Tenant:

(a) Does not pay in full when due any and all installments of rent and/or any other charges or payment herein reserved. Included, or agreed to be treated or collected as rent and/or any other charges, expenses, or costs herein agreed to be paid by the Tenant; or

(b) Violates or fails to perform or otherwise breaks any covenant or agreement herein contained and fails to cure such non-monetary non performance or breach within ten (10) days after receipt or written notice from Landlord.

(c) Vacates the demised premises or removes or attempts to remove or manifests an intention to remove any goods or property therefrom otherwise than in the ordinary and usual course of business without having first paid and satisfied Landlord in full for all rent and other charges, expenses and costs and attorney's fees then due or that may thereafter become due until the expiration of the term, above mentioned; or

(d) Makes an assignment for the benefit of creditors; or whenever Tenant seeks or consents to or acquiesces in the appointment of any trustee, receiver or liquidator of Tenant or of all or any substantial part of its properties; or whenever a permanent or temporary receiver of Tenant for substantially all of the assets of Tenant shall be appointed; or an order, judgment or decree shall be entered by any court of competent jurisdiction on the application of a creditor.

In any of the events hereinabove so forth there shall be deemed to be a breach of this lease and thereupon lpso facts and without written notice or other action by Landlord, at the sole option of Landlord:

(1) In addition to any rent and other charges already due and payable, the rent for the entire unexpired balance of the term of this lease, as well as all other charges, costs, expenses and reasonable attorney's fees herein to be paid by Tenant or at the option of Landlord or anyone acting on Landlord's behalf at Landlord's option, or any part thereof, shall be taken to be due and payable and in arrears, as if by the terms of this lease said rent, charges, costs and expenses were on that day due and payable; and/or

5

(2) Landlord, or anyone acting on Landlord's behalf at Landlord's option, without written notice or demand, enter the demised premises and:

(b) may remove from the demised premises all goods and chattels found therein to any other place or location as Landlord may desire and any costs incurred for said removal and any charges made for storage of said goods and chattels at the location to which they are removed Tenant agrees to pay: or

(c) take immediate possession and may lease the demised premises or any part to such person, company, firm or corporation as may in Landlord's sole discretion seem best and Tenant shall be liable for any loss of rent for the then current term; or

The Tenant hereby releases and discharges Landlord, and its agent, from all claims, actions, suits, damages and penalties, for or by reason or on account of any entry, distraint, levy, appraisement, removal of said goods and chattels; and/or

(3) This lease and the term hereby created shall determine and become absolutely void without any right on the part of Tenant to save the forfeiture by payment of any sum due or by other performance of any condition, term or covenant broken; whereupon, Landlord shall be entitled to recover damages and reasonable attorney's fees for such breach, in addition to all sums actually due and in arrears hereunder as of the date of such breach as above provided in an amount equal to the amount of rent reserved for the balance of the term of this lease

14. RIGHT OF ASSIGNEE OF LANDLORD. The right to enforce all of the provisions of this lease may be exercised by any assignee of the Landlord's right, title and interest in this lease in its, his, her or their own name, and Tenant hereby expressly waives the requirements of any and all laws regulating the manner and/or form in which such assignments shall be executed and witnessed.

15. REMEDIES CUMULATIVE. All of the remedies hereinbefore given to Landlord and all rights and remedies given to Landlord by law and equity shall be cumulative and concurrent. No determination of this lease or the taking or recovering of the premises shall deprive Landlord of any of its remedies or actions against Tenant for any and all sums due at the time of which, under the terms hereof, would in the future become due, nor shall the bringing of any action for rent or breach of covenant, or the resort to any other remedy herein provided for the recovery of rent be construed as a waiver of the right to obtain possession of the premises.

16. ATTORNMENT. In the event of the sale or assignment of Landlord's interest in the building of which the demised premises is a part or in the event of exercise of the power of sale under any mortgage made by Landlord covering the building of which the demised premises is a part, Tenant shall attorn to the purchaser and recognize such purchaser as Landlord under this lease.

17. SUBORDINATION. At the option of Landlord or Landlord's permanent tender, or both of them, this lease and the Tenant's interest hereunder shall be subject and subordinate at all times to any mortgage or mortgages, deed or deeds of trust, or such other security instrument or instruments, including all renewals, extension, consolidations, assignments and refinances of the same, as well as all advances made upon the security thereof, which now or hereafter become liens upon the landlord's fees and/or leasehold interest in the demised premises, and/or any and all of the buildings now or hereafter erected or to be erected and/or any and all of the land comprising the office building, provided, however, that in each such case, the holder of such other security, the trustee of such deed of trust or holder of such other security instrument shall agree that this lease shall not be divested or in any way affected by foreclosure or other default proceedings under said mortgage, deed of trust, or other instrument or other obligations secured thereby, so long as the Tenant shall not be in default under the terms of this lease; and

6

Tenant agrees that this lease shall remain in full force and effect notwithstanding any such default proceedings.

18. EXECUTION OF DOCUMENTS. The Tenant agrees to execute such other document or documents as may be required by a mortgagee, trustee under any deed of trust, or holder of a similar security interest, or any party to the types of documents enumerated herein for the purpose of subordinating this lease in accordance with the foregoing. Upon the expiration of ten (10) days after a formal written notice Tenant shall be deemed to have appointed Landlord and Landlord may execute and deliver the required documents for and on behalf of Tenant.

19. ESTOPPEL AGREEMENTS. Tenant shall execute an estoppel agreement in favor of any mortgagee or purchaser of Landlord's interest herein, if requested to do so by any mortgagee. Such estoppel agreement shall be in the form requested by such mortgagee or purchaser.

20. CONFESSION OF JUDGEMENT IN EJECTMENT. In the event that, and when, the lease shall be determined by term, covenant, limitation or condition broken, as aforesaid, either during the original term of this lease, or any extension thereof, and also when and as soon as the term hereby created, or any extension thereof shall have expired, it shall be lawful for any attorney or attorneys for Tenant, including an attorney of any court of record who might be empowered to appear for Tenant in any action brought for rent, to sign an agreement for entering in any competent court an amicable action and Confess Judgement in ejectment, without any stay of execution or appeal against Tenant and all persons claiming under Tenant for the recovery of Landlord of possession of the herein demised premises, without any liability on the part of the said attorney, for which this shall be a sufficient warrant; whereupon, if Landlord desires, a writ of habere facias possessionem with clauses of fierir facias for costs may issue forthwith without any prior writ of proceedings whatsoever. And provided that if for any reason after such action has then commenced the same shall be determined and the possession of the premises hereby demised remain in or to be restored to Tenant, the Landlord shall have the right in any subsequent default or defaults to bring one or more further amicable actions in the manner and form hereinbefore set forth to recover possession of said premises for such subsequent default. No such determination of this lease, no taking, nor recovering possession of the premises shall deprive Landlord of any remedies or action against Tenant for rent or for damages due or to become due for the breach of any condition or covenant herein contained, nor shall the bringing of any such action for rent, or breach of covenant or condition nor the resort to any other remedy herein provided for the recovery of rent or damages for such breach be considered as a waiver of the right to insist upon the forfeiture and to obtain possession in the manner herein provided.

7

22. NO IMPLIED EVICTION. Notwithstanding any interference to the contrary herein contained, it is understood that the exercise by Landlord of any of its rights hereunder shall never be deemed an eviction (constructive or otherwise) of tenant, or a disturbance of its use of the demised premises, and shall in no event render Landlord liable to Tenant or any other person, so long as such exercise of rights is in accordance with the foregoing terms and conditions.

23. TIME TO REMEDY DEFAULT. Landlord shall have a right to exercise any remedy for default by Tenant and Tenant shall be deemed to be in default without any prior written or oral notice thereof.

24. LITIGATION INVOLVING LANDLORD AND AGENT. In the event that Landlord or Agent shall without fault on its part be made a party to any litigation commenced by or against Tenant, then, and to such extent Tenant shall protect and hold Landlord and Agent harmless from and against any liability arising therefrom, and shall pay all of Landlord's costs, expenses and attorney's fees.

25. CONDEMNATION. If the whole of the premises shall be acquired or condemned by eminent domain, then the term of this Lease shall cease and terminate as of the date on which possession of the premises is required to be surrendered to the condemning authority. All rent shall be paid up to the date of termination.

26. NOTICES. All notices required to be given by either party to the other shall be in writing. All such notices shall be deemed to have been properly given if served personally or if sent by United States certified mail postage prepaid, addressed to Landlord at One Whiteland Plaza, c/o Toll Management Company, 101 Witmer Road, Horsham, PA 19044 and addressed to Tenant at the demised premises or to such other address which either party may hereafter designated in writing by notice given in a like manner, with a copy to Fox, Rothschild, O'Brien, Frankel, L.L.P., c/o Michael C. McBratnie, 760 Constitution Drive, Suite 104, P.O. Box 673, Exton, PA 19341-0673.

27. TERMINATION OF LEASE. It is hereby mutually agreed that either party hereto may terminate the lease at the expiration of the original term or any renewal or extension thereof by delivering to the other party written notice of same no later than one hundred twenty (120) days prior to the expiration of the then current term. In the absence of such notice the lease shall then automatically continue for an additional period of one (1) year under the same terms and conditions in force immediately prior to expiration of the then current term, and so on from year to year until terminated by either party as herein provided. Any rental allowance or other benefit granted Tenant by Landlord intended to apply only to the original lease term shall not automatically carry over into any renewal or extension thereof.

If Landlord shall have given Tenant written notice prior to the expiration of any term hereby created of Landlord's intention to change the terms and conditions of the lease and the Tenant shall not within thirty (30) days from such notice notify Landlord of Tenant's intention to vacate the demised premises at the expiration of the then current term, then Tenant shall be bound under the terms and conditions set forth in such notice for a further term as above provided, or for such further term as may be stated in said notice. In the event that Tenant shall give notice, as stipulated in the Lease, of intention to vacate the demised premises at the end of the then current term, and shall fail or refuse to do so on the date stipulated in said notice, then it is expressly agreed that Landlord shall have the option either.

(a) to disregard the notice so given as having no effect, in which case all the terms and conditions of the Lease as set forth in Landlord's most recent notice shall continue thereafter with full force precisely as if Tenant had not given notice; or

(b) Landlord may, at any time within thirty (30) days after the then current term, as aforesaid, give the Tenant ten (10) days written notice of intention to terminate the Lease; whereupon the Tenant expressly agrees to vacate the demised premises at the expiration of said ten (10) day period. All powers granted to Landlord by

8

the Lease may be exercised and all obligations imposed upon Tenant must be fulfilled as well during any extension of the original term of the Lease as during the original term itself.

28. BINDING EFFECT. All rights and liabilities herein given to, or imposed upon the respective parties hereto, shall extend to and bind the several and respective heirs, executors, administrators, successors and assigns of said parties.

29. SEVERABLE TERMS. Each term, remedy, provision, condition, obligation and/or waiver contained in this lease, or any amendment, addendum, rider, exhibit, or supplement hereto, is a separate and distinct covenant and, if any such term, remedy, provision, condition, obligation and/or waiver is declared unenforceable or unconstitutional, or invalid by any court of competent jurisdiction or by any act of Congress or by any other governmental authority, such decision, statute, ordinance or regulation will not affect in any manner the enforceability or validity of any other term, remedy, provision, condition, obligation and/or waiver contained herein, and they will remain in full force, virtue and effect.

30. ENTIRE AGREEMENT. It is expressly understood and agreed by and between the parties hereto that this lease and any amendment, addendum, exhibit, and riders that may be attached hereto set forth all the promises, agreements, conditions and understandings between Landlord or his agents and Tenant relative to the demised premises, and that there are no promises, agreements, conditions or understandings, either oral or written, between them other than are herein set forth. It is further understood and agreed that, except as herein otherwise provided, no subsequent alteration, amendment, change or addition to this lease shall be binding upon Landlord or Tenant unless reduced to writing and signed by them.

IN WITNESS WHEREOF, the parties hereto have caused this lease to be executed the day and year first above written.

TENANT: SST-PA. Inc.

BY:  /s/ Steven J. Salvitti                      Vice President           5/7/98
     ----------------------------------          -------------------------------
     Steven J. Salvitti                          Title                     Date

BY: __________________________________ _______________________________

                                                 Title                     Date

     __________________________________          _______________________________
     Attest or Witness for Tenant                Title                     Date

LANDLORD:  WHITELAND OFFICE PLAZA
           ----------------------

BY:  TOLL MANAGEMENT COMPANY, Its Agent.

BY:  /s/ Beatrice A. Culp                        President                6/3/98
     ---------------------------------           -------------------------------
     Beatrice A. Culp                            Title                     Date

     /s/ [ILLEGIBLE]                             [ILLEGIBLE]
     ----------------------------------          -------------------------------
     Attest or Witness for Landlord              Title                     Date

9

ADDENDUM #1

ATTACHED TO and made a part of the Commercial Lease Agreement made the 7th day of May 1998 by and between WHITELAND OFFICE PLAZA, Landlord and SST-PA. Inc., Tenant.

1. INCREASED COSTS. From and after January 1, 1999 and thereafter for each Lease year during the term of this Lease and any renewals thereof, Tenant shall pay to Landlord as rent, in addition to the annual rental herein reserved, a sum equal to Tenant's proportionate share of any increase in real estate taxes assessed against or imposed upon the larger premises of which the demised premises are a part over the real estate taxes assessed against or imposed upon said larger premises for the year 1998, PLUS, a sum equal to Tenant's proportionate share of any increase in the cost of operation and maintenance of the larger premises of which the demand premises are a part over such cost for the year 1998.

"Tenant's proportionate share" shall be the ratio that the number of square feet demised to Tenant for that particular period being accounted for bears to the total number of rentable square feet contained in larger premises on the date of this Lease viz., 47,270 square feet.

"Operating Costs" is defined as those costs necessary to operate and maintain the building in a manner deemed by the Landlord to be reasonable and appropriate for the best interest of the Tenant in the building and shall include, without limitation, the following:

A Real estate taxes or other taxes or charges levied in lieu of such taxes, general and special public assessments, charges imposed by any governmental authority pursuant to anti-pollution or environmental legislation;

B Insurance;

C Water and sewer rents;

D Electricity and fuel used for common areas in lighting, heating, ventilating and air conditioning the common areas of the building and all mechanical equipment located therein;

E Maintenance of mechanical and electrical equipment;

F Window cleaning and janitorial service, including janitorial equipment and supplies for the common and public areas;

G Maintenance of elevators, restrooms, lobby and other public common areas of the building;

H Cleaning, lighting and maintaining the parking areas and driveways and care of lawns and shrubbery;

I General repairs and maintenance, as well as compensation (including employment taxes and benefits) made to or on behalf of all non-managerial employees of Landlord or managing agent performing services rendered in connection with the operation and maintenance of the Property as defined by tax lot and block.

J Management fee: a reasonable administrative charge not to exceed four (4%) percent of gross rents for the building;

K Operating Costs shall not include structural repairs for which Landlord is responsible; capital improvements, depreciation interest on the amortization of mortgages and franchise, income and other land based upon the income of the Landlord.

The Landlord shall review its operating expenses for the building annually and shall prepare a statement of operating expenses along with a computation of the additional rent due, if any, calculated on a calendar year basis. The Tenant shall be furnished a copy of

10

The Landlord shall review its operating expenses for the building annually and shall prepare a statement of operating expenses along with a computation of the additional rent due, if any, a calculated on a calendar year basis. The Tenant shall be furnished a copy of such statement and computation as soon as possible after expiration of the first partial calendar year of the term of the Lease and after each calendar year thereafter during the term of this Lease. Upon receipt of such statement, Tenant shall pay Landlord the additional rent so calculated. Such additional rent shall be payable by the Tenant to the Landlord within thirty (30) days after the Landlord has mailed the Tenant the statement and computation of the additional rent due. At any time during the year, the Landlord may revise the estimate and adjust subsequent monthly installments.

Landlord hereby agrees, at Tenant's request, to make available to Tenant for its inspection and examination all of the books and records that relate to such statement.

Tenant's "proportionate share" of the operating costs shall be that proportion to which the area demised herein compares to the total rentable area in the building, which in this instance is 17-45%.

Tenant's proportionate share of operating expenses for any partial calendar year in which the term of this Lease commences and any partial calendar year in which the term of this Lease expires and the annual base cost for any such partial year, shall be apportioned on a monthly pro rata basis for the number of months of the term falling within each of said calendar years. Tenant's obligation to pay additional rent for the final year of the Lease shall survive the expiration of the term of this lease.

2. EARLY OCCUPANCY. Should Tenant be able to take occupancy of the demised premises prior to July 1, 1998, Landlord and Tenant shall agree on an earlier commencement date. Rent for said agreed upon period prior to said date shall be due and payable on the new commencement date, and shall be computed on a por diem rate of Three Hundred Fifty Five Dollars and Twenty Five Cents, ($355.25). Said earlier commencement date shall not change the other terms and conditions of this lease.

3. SECURITY DEPOSIT. Tenant shall, upon execution hereof, deposit with Landlord as security for the performance of all the terms, covenants and conditions of this lease, the sum of Eleven Thousand Seven Hundred Sixty Three Dollars and Ninety Three Cents ($11,763.93). The Security Deposit deposited by Tenant with Landlord shall be held by Landlord as security for the faithful performance by tenant of all the terms of this Lease. If Tenant defaults with respect to any provision of this Lease, including, but not limited to the provisions relating to the payment of rent, Landlord may (but shall not be required to) use or retain all or part of this Security Payment for the payment of any rent or any other sum in default, or for the payment of any amount which Landlord may spend or become obligated to spend by reason of Tenant's default, or to compensate Landlord for any other loss which Landlord may suffer by reason of Tenant's default, such as repairs which are to correct any condition beyond ordinary wear and tear. If any portion of the Security Deposit is so used or retained. Tenant shall, within five (5) days after written demand therefore, deposit cash with landlord in an amount sufficient to increase the Security Deposit to its original amount. Landlord shall not be required to keep the Security Deposit separate form its general funds, and Tenant shall not be entitled to interest on the Security Deposit. If Tenant shall fully and faithfully perform every provision of the Lease to be performed by it, the Security Deposit, or any balance thereof shall be returned to Tenant within ninety (90) days after the end of the calendar year ending after the expiration of the Lease Term. In the event of termination of Landlord's interest of this Lease, Landlord shall transfer the Security Deposit to Landlord's successor in interest and Landlord shall thereupon be released by Tenant from all liability for the return of the Security Deposit; and tenant agrees to look solely to Landlord's successor in interest for the return thereof.

4. BUILDING STANDARD ALLOWANCE. Landlord shall provide Tenant at Landlord's own expense, the building standard allowances as set forth in the document attached hereto as Exhibit "A-1". Landlord will complete all tenant improvements in accordance with space plan SP-1.

11

Except as modified by this Agreement, the Lease and all exhibits thereto romain in full force and effect.

TENANT: SST-PA Inc.

BY: /s/ Steven J. Salvitti              Vice President           5/7/98
    ----------------------------        -------------------------------
    Steven J. Salvitti                  Title                    Date

BY: ____________________________ _______________________________

                                        Title                    Date

    ____________________________        _______________________________
    Attest or Witness for Tenant        Title                    Date

LANDLORD: WHITELAND OFFICE PLAZA
          ----------------------

BY: TOLL MANAGEMENT COMPANY, Its Agent.

BY: /s/ Beatrice A. Culp                President                6.3.98
    ----------------------------        -------------------------------
    Beatrice A. Culp                    Title                    Date

    [ILLEGIBLE]                         [ILLEGIBLE]
    ----------------------------        -------------------------------
    Attest or Witness for Landlord      Title                    Date

12

WHITELAND PLAZA
BUILDING STANDARD ALLOWANCES

PARTITIONS:                     1.   Corridor and demising walls: Metal stud
                                     ---------------------------
                                     partitioning with 1/2" dry wall on each
                                     side from floor to underside of deck
                                     above. Insulation to be inserted between
                                     studs.

                        2.      Interior walls: Metal stud partitioning with
                                --------------
                                1/2" dry wall on each side from floor to
                                underside of ceiling. Tenant will have choice of
                                painted dry wall or factory applied vinyl dry
                                wall panels and 4" cove base in either black,
                                brown or gray.

                        ALLOWANCE:      Demising and interior walls: Eighty (80)
                                        lineal feet of wall for each 1 000 sq
                                        ft. of net rentable area.

DOORS:                  1.      Corridor and/or Entrance Doors: Solid core
                                ------------------------------
                                1-3/4" birch (stain grade), 36" x 96" painted
                                bronze hollow metal frame, brushed chrome knob
                                with Schlagee 'A' lock and two keys.

                        2.      Interior Doors: Solid core 1-3/4" birch (stain
                                --------------
                                grade) 36" x 84", painted bronze hollow metal
                                frame and brushed chrome Schlage passage set.

                        ALLOWANCE:   Corridor/Entrance Doors: One per tenant.
                                     -----------------------

                                     Interior Doors: One person 250 sq. ft. of
                                     --------------
                                     net rentable area.

CEILINGS                White 2' x 4' x 5/8" Omni fissured ceiling tiles in a
                        suspended square cut, grid system.

FLOOR
COVERING:               Commercial Design Carpet (CDC) "Della" 26 ounce direct
                        glued

LIGHTING:               2' X 4' lay-in fluorescent fixtures, with four 40-watt
                        120v lamps and acrylic prismatic framed lens.

                        ALLOWANCE:   One fixture per each 50 sq ft. of net
                                     rentable area.

SWITCHES:               Single pole type

                        ALLOWANCE:   One switch per each 150 sq. ft. of net
                                     rentable area.

ELECTRICAL
OUTLETS:                Wall mounted and standard duplex type

                        ALLOWANCE:   One electrical outlet for each 100 sq. ft.
                                     of net rentable area.

WINDOW
COVERINGS:                      Thinline horizontal blinds In building standard
                                color.

TENANT
IDENTIFICATION:         One standard door sign bearing tenant name. Tenant name
                        listed on building directory.

EXHIBIT A-1

13

ADDENDUM #2

Notwithstanding anything to the contrary in the above captioned Lease, the following provisions are hereby incorporated into the Lease:

1. OPTION TO ACQUIRE ADDITIONAL SPACE. Landlord shall grant Tenant the Right of First Refusal to lease any space that may become available during the term of the Lease, subject to the following terms and conditions:

(a) Tenant shall exercise it's Right of First Refusal by certified mail return receipt requested to Landlord given within ten (10) business days of receipt of the offer Notice.

At the time Tenant exercises it's Right of First Refusal, for the right to be effective, the Lease must be in full force and effect Tenant shall not be in default.

(b) Within five (5) days after submission of a formal lease agreement or amendment Tenant shall duly execute and deliver such Lease agreement to Landlord.

(c) If Tenant declines or fails to effectively exercise it's right of first refusal, as hereinbefore provided, then Landlord shall thereafter be free to lease to other parties.

2. OPTION TO RENEW. Tenant is granted the right and option to extend the term of the Lease for one (1) additional period of five (5) years at the then negotiated rent, such renewal term to commence upon the expiration of the Lease, provided that:

(a) such option must be exercised by Certified Mail Return Receipt Requested notice from Tenant to Landlord given at least Six (6) Months prior to the expiration of the Lease;

(b) at the time of exercising of such option, the Lease shall be in full force and effect and Tenant shall not be in default of said Lease.

3. LANDLORD'S REPRESENTATIONS AND WARRANTS. Landlord represents and warrants that:

(a) Landlord has title to the Demised Premises and the Building and has the full right and power to execute and perform this Lease and to grant the estate demised herein, and that Tenant, on payment of the Rent herein, reserved and performing the covenants and agreements hereof, shall peaceable and quietly have, hold and enjoy the Demised Premises and have all rights, easements, appurtenances and privileges belonging or in anywise appertaining thereto during the Term without molestation or hindrance of any person whomsoever.

(b) At the commencement of the Term, the Demised Premises will be in good state of repair, and all heating, ventilating and air conditioning systems, as well as plumbing and electrical systems, shall be in good and working order.

(c) Landlord has received no notice of non-compliance with respect to zoning ordinances, building code, fire or other regulations pertaining to the Demised Premises, including violations of any environmental law or regulation, federal state or local.

14

Except as modified by this Agreement, the Lease and all exhibits thereto remain in full force and effect.

TENANT: SST-PA, Inc.

BY: /s/ S. J. Salvitti                      Vice President             5/7/98
    --------------------------------        ---------------------------------
    Steven J. Salvitti                      Title                        Date

BY: ________________________________ _________________________________

                                            Title                        Date

    ________________________________        _________________________________
    Attest or Witness for Tenant            Title                        Date


LANDLORD: WHITELAND OFFICE PLAZA
          --------------------------

BY: TOLL MANAGEMENT COMPANY, Its Agent

BY: Beatrice A Culp                         President                  6-3-98
    --------------------------------        ---------------------------------
    Beatrice A. Culp                        Title                        Date

    /s/ [ILLEGIBLE]                         Property Manager
    --------------------------------        ---------------------------------
    Attest or Witness for Landlord          Title                        Date

15

ADDENDUM #3

Notwithstanding anything to the contrary in the above captioned Lease, the following provisions are hereby incorporated into the Lease:

                                                 Annual        Monthly
                                                 ------        -------
Year 1       July 1, 1998 to June 30, 1999    $127,890.50    $10,657.54
Year 2       July 1, 1999 to June 30, 2000    $131,087.76    $10,923.98
Year 3       July 1, 2000 to June 30, 2001    $134,364.95    $11,197.08
Year 4       July 1, 2001 to June 30, 2002    $137,724.07    $11,477.01
Year 5       July 1, 2002 to June 30, 2003    $141,167.17    $11,763.93

Except as modified by this Agreement, the Lease and all exhibits thereto remain in full force and effect.

TENANT: SST-PA Inc.

BY: Steven J. Salvitti Vice President 5/7/98

Steven J. Salvitti Title Date

BY: ____________________________ _______________________________

                                        Title                    Date

    ____________________________        _______________________________
    Attest or Witness for Tenant        Title                    Date

LANDLORD: WHITELAND OFFICE PLAZA
          ----------------------

BY: TOLL MANAGEMENT COMPANY, Its Agent.

BY: /s/ Beatrice A. Culp                President                6-3-98
    ----------------------------        -------------------------------
    Beatrice A. Culp                    Title                    Date

    /s/ [ILLEGIBLE]                     /s/ [ILLEGIBLE]
    ----------------------------        -------------------------------
    Attest or Witness for Landlord      Title                    Date

16

ADDENDUM #4
LANDLORD'S IMPROVEMENTS

1. Landlord shall not be required to make any alterations or improvements in or about the Leased Premises unless, and only to the extent, specifically listed on Exhibit "A-1" hereto. No promise of Landlord to alter, remodel, repair or improve any part of the Property and no representation, express or implied, respecting any matter related to the Property of this Lease (including, without limitation, the condition of any part of the Property) has been made to Tenant by Landlord or Landlord's broker or rental agent, other than as may be contained in this Lease or in a separate Exhibit or addendum signed by Landlord and Tenant.

2. (a) Completion

In the event Landlord is so required to improve the Leased Premises as specifically listed on Exhibit "A-1". Landlord agrees to use diligence to have the Leased Premises ready for occupancy on or before the Scheduled Commencement Date. In case of delays due to inclement weather, governmental regulation, scarcity of or inability to obtain labor or materials, labor difficulties, casualties, acts of God or other causes beyond Landlord's control, the Schedule Commencement Date and the Lease Term shall be extended by not more sixty (60) days without liability on the part of the Landlord. If the Leased Premises are not ready for occupancy at the end of the extended time, Tenant's sole right shall be to terminate this Lease, and Landlord shall in no case be liable for failure to have to the Leased Premises ready for occupancy.

(b) Plan Changes

Tenant consents to such changes in the plans and specifications set forth in Exhibit "SP-1", or "A-1" as may be necessary by field conditions or construction conditions or be imposed by any public or quasi-public body having jurisdiction, provided said changes do not substantially modify the size and character of the Leased Premises.

(c) List of Additional Improvements

1. Partial replacement of Chair Rail in Reception Area and paint all trim in the Reception area.

2. Insulate Training Room.

3. Supply and install 3 x 10 glass in Conference Room.

4. Insulate Conference Room.

5. Supply and install necessary plumbing, sink, counter top and cabinets in kitchen.

6. Insulate the President's Office.

7. Supply and install six (6) adjustable laminated shelves in three (3) sections as depicted on the plan.

8. Supply and install parabolic lens/lights in Conference Room, Training Room, Reception, and Second Conference Room and common hallway to break room.

9. Supply and install upgraded carpet in Reception area, Second Conference Room, the President's Office and the common hallway to the break room.

17

(d) Tenant's Payment for Additional Improvements

Tenant acknowledges that certain items (the "Additional Improvements") listed above exceed building standard improvements and Tenant agrees that it shall be solely responsible for paying the cost for such Additional Improvements.

Upon execution of this Lease, Tenant will pay Landlord an amount equal to Five Thousand Dollars ($5,000.00) of the approximate costs of Additional Improvements specified above. Tenant shall pay Landlord the remaining costs of such Additional Improvements during the first twenty four months of the Lease on a monthly basis. The estimated costs are in the amount of Twelve Thousand Nine Hundred Four Dollars and Forty Two Cents ($12,904.42) which includes 6% interest. The monthly Additional Improvement Installment is estimated at Three Hundred Twenty Nine Dollars and Thirty Five Cents ($329.35) per month payable as additional rent on the first day of each and every month. Except as otherwise provided in this Lease, any and all changes to Exhibit "SP-1", including increases or reductions in the amount due Landlord from Tenant for Additional Improvements, shall be approved by Tenant and Landlord in writing.

(e) Completion of Leased Premises

The Leased Premises shall be ready for occupancy by Tenant and the Lease Term shall commence on the later of:

(1) the date estimated for such occupancy in a Notice delivered to Tenant at least ten (10) days before such date, or

(2) date on which work required under Exhibit "SP-1" has been substantially completed excepting items of work which can be completed after occupancy has been taken without causing material interference with Tenant's use of the Lease Premises (the "punch list items").

Except as modified by this Agreement, the Lease and all exhibits thereto remain in full force and effect.

TENANT: SST-PA Inc.

BY: /s/ Steven J. Salvitti              Vice President          5/22/98
    ----------------------------        -------------------------------
    Steven J. Salvitti                  Title                    Date

BY: ____________________________ _______________________________

                                        Title                    Date

    ____________________________        _______________________________
    Attest or Witness for Tenant        Title                    Date

LANDLORD: WHITELAND OFFICE PLAZA
          ----------------------

BY: TOLL MANAGEMENT COMPANY, Its Agent.

BY: /s/ Beatrice A. Culp                President                6/3/98
    ----------------------------        -------------------------------
    Beatrice A. Culp                    Title                    Date

    [ILLEGIBLE]                         Property Manager
    ----------------------------        -------------------------------
    Attest or Witness for Landlord      Title                    Date

18

EXHIBIT "E"
(Rules and Regulations)

(ILLEGIBLE)


[FLOOR PLAN]

PARTIAL PLAN
SST. 2ND FLOOR. 740 SPRINGDALE
SCALE 1/8" x 1-0" 4/22/98
RAYMOND KLUMB - ARCHITECT


[FLOOR PLAN]


[FLOOR PLAN]

SECOND FLOOR


EXHIBIT C
CONSENT AND AGREEMENT

-11-

CONSENT AND AGREEMENT

THIS CONSENT AND AGREEMENT is made the 7/th/ day of May, 2001, among

WHITELAND OFFICE PLAZA, a limited partnership ("Landlord") and SIRIUS COMPUTER SOLUTIONS, INC., a _______ corporation ("Tenant") and SPECTRUM MANAGED CARE OF CALIFORNIA, INC., a Delaware corporation ("Subtenant").

Background. Landlord and SST-PA, Inc., ("SST") entered into a Commercial Lease Agreement dated May 7, 1998, as amended by Addenda #1, #2, #3 and #4 (collectively referred to as the "Master Lease") pertaining to that certain approximately 8,251 rentable square foot office premises located on the 2nd floor within the premises commonly known by the street address of Whiteland Office Plaza, Whiteland Business Park, 740 Springdale Road, Exton, PA 19341 as shown on the floor plan diagrams attached hereto as Exhibit A (the "Premises"). Subtenant acquired SST and is the successor to SST's rights as tenant under the Master Lease. Tenant and Subtenant have entered into a sublease agreement, dated May 3, 2001, where by Tenant has sublet the Premises to Subtenant, subject to Landlord's execution and delivery of this Consent and Agreement.

NOW, THEREFORE, in exchange for good, valuable and sufficient consideration received and intending to be legally bound hereby, Landlord, Tenant and Subtenant mutually covenant and agree as follows:

1. Landlord hereby consents to the subletting of the Premises by the Tenant to the Subtenant, pursuant to the Sublease.

2. Landlord represents and warrants to Subtenant that there is no default or event of the default on the part of Landlord or Tenant under the Master Lease, and there are no circumstances existing which, with the giving of notice or passage of time, would constitute a default or event of default by Landlord or Tenant.

3. The first sentence of Section 6(f) and the entirety of Section 6(h) shall not apply to Subtenant.

4. Subtenant shall have the option to enter into the Direct Lease, on the same terms and conditions as the Master Lease and otherwise as provided in
Section 16 of the Sublease, by written notice to Landlord given on or before December 31, 2002. Within fifteen days after notice of such exercise is given, the parties shall execute and deliver the Direct Lease.

5. If Landlord shall deliver any notice of default to Tenant, Landlord shall simultaneously deliver a copy to Subtenant and Subtenant shall have a reasonable opportunity to cure such default. Landlord agrees that Landlord will not disturb Subtenant's use and enjoyment of the Premises on account of any default by Tenant provided that Subtenant shall cure any default by Tenant under the Master Lease.

-12-

6. Any notice required or permitted to be given by either party to the other pursuant to this Consent and Agreement (a "Notice") shall be in writing, addressed to the party at the following address(es):

If to Tenant:      Sirius Computer Solutions, Inc.
                   c/o Mark Pearson, CFO
                   613 NW Loop, Suite 1000
                   San Antonio, TX 78216

If to Subtenant:   Spectrum Managed Care of California
                   610 West Ash Street, Suite 1500
                   San Diego, CA 92101
                   Attn: Mr. Kevin Jasper

And a copy to:     Spectrum Managed Care of California
                   6 Concourse Parkway
                   Suite 1550
                   Atlanta, GA 30328
                   Attn: Mr. Gerard A. Bakker

If to Landlord:    Whiteland Office Plaza
                   c/o Toll Management Company
                   2600 Philmont Avenue
                   Suite 401
                   Huntingdon Valley, PA 19006
                   Attn: Mr. Peter Jamnicky

Any such Notice so addressed shall be deemed to have been properly given only if sent by personal delivery, receipted by the party to whom addressed, or by reputable overnight delivery service (such as Federal Express or UPS Next Day Air) with acknowledged receipt. All such Notices shall be deemed to have been given when delivered and receipted by the party to whom addressed, in the case of personal delivery, or one (1) day after delivery to the overnight delivery service. Any party may, by notice as aforesaid, designate a different address or addresses for Notices intended for it.

7. This Agreement shall be construed in accordance with the laws of the Commonwealth of Pennsylvania, contains the entire Agreement of the parties hereto with respect to the subject matter hereof and may not be changed or terminated orally or by course of

-13-

conduct. This Agreement may be signed in one or more counterparts, each of which shall constitute an original but all of which together shall constitute but one and the same agreement.

IN WITNESS WHEREOF, the parties hereto have duly executed this Agreement as of the day and year first above written.

LANDLORD:
WHITELAND OFFICE PLAZA, a limited partnership

By: TOLL MANAGEMENT COMPANY, its agent

By: [ILLEGIBLE]

Name: [ILLEGIBLE]
Title V.P.

TENANT:
SIRIUS COMPUTER SOLUTIONS INC., a Texas corporation

By:     /s/ Mark Pearson
   ------------------------------
Name:   Mark Pearson
Title:  CFO

SUBTENANT:

SPECTRUM MANAGED CARE OF CALIFORNIA,INC., a Delaware
corporation

By:     /s/ Ted Filley
   ------------------------------
Name:   Ted Filley
Office: CFO

-14-

GUARANTY AND SURETYSHIP AGREEMENT

THIS GUARANTY AND SURETYSHIP AGREEMENT ("Guaranty") is made of this 3rd day

of May, 2001, by Ward North America Holding, Inc. ("Guarantor") for the benefit

of Sirius Computer Solutions, Inc. ("Sublandlord").

Background

A. Spectrum Managed Health Care ("Subtenant") is the subtenant under that certain Sublease Agreement with Sublandlord dated even date herewith (the "Sublease").

B. The promise by Guarantor to execute this Guaranty, and the ultimate execution of this Guaranty by Guarantor, were material inducements to Sublandlord to enter into and execute the Sublease.

NOW, THEREFORE, in consideration of the mutual promises contained herein, other good and valuable consideration, the receipt and sufficiency of which is hereby acknowledged, and intending to be legally bound hereby and to incorporate the above recitals herein, Guarantor does hereby covenant and agree as follows:

1. Guarantor hereby unconditionally guarantees to Sublandlord the full and prompt payment by Subtenant of all Fixed Rent payable under the Sublease as the same shall become due, whether on the stated payment date, by acceleration on default, or otherwise.

2. This shall be an agreement of suretyship as well as of guaranty and without being required to proceed first against Subtenant or any other person or entity or against any other security for Subtenant's obligations to Sublandlord, Sublandlord may proceed directly against Guarantor upon an event of default under the Sublease, provided that Sublandlord shall have afforded the Guarantor the same notice and cure rights to be provided to Subtenant under the Sublease. This Guaranty shall remain in full force and effect until the satisfaction by Subtenant of all obligations of Subtenant under the Sublease, including until all sums due under the Sublease have been paid in full to Sublandlord and until all such sums received by Sublandlord are not subject to rescission or repayment upon the bankruptcy or insolvency of Subtenant.

3. Nothing herein contained shall be construed to give Guarantor any right of subrogation in and to the Sublease of all or any part of Sublandlord's interest in the Sublease or any other right or rights of subrogation, until all amounts owning to Landlord have been paid in

1

full, and until all such sums received by Sublandlord are not subject to rescission or repayment upon the bankruptcy or insolvency of Subtenant.

4. All rights and remedies of Sublandlord under this Guaranty, the Sublease, or by law are separate and cumulative, and the exercise of one shall not limited or prejudice the exercise of any other such rights or remedies.

5. In the event of any litigation under this Guaranty, the prevailing party will reimburse the other party, upon demand, for all expenses incurred in connection therewith (including, without limitation, attorneys' fees).

6. This Guaranty shall be binding upon and inure to the benefit of the parties and their successors and assigns. Provided, however, that Guarantor shall not be permitted to assign its obligations hereunder.

7. If any provision of this Guaranty is held to be invalid or unenforceable by a court of competent jurisdiction, the other provisions of this Guaranty shall remain in full force and effect.

8. This Guaranty shall be governed by and construed according to the laws of the Commonwealth of Pennsylvania and any and all litigation in any manner arising out of or relating to this Guaranty shall be brought and maintained in the Court of Common Pleas of the county in which the real property subject to the Sublease is situate. This Guaranty may be delivered by telecopy, to be followed by delivery of the hard copy.

IN WITNESS WHEREOF, Guarantor had executed and sealed this Guaranty as of the day and year first above written.

WARD NORTH AMERICA HOLDING, INC.

By:  /s/ Kevin Jasper    (SEAL)
   ----------------------
Name: Kevin Jasper
     --------------------
Title:  Exec. VP
      -------------------

Attest:

By:  /s/ John Darden     (SEAL)
   ----------------------
Name:  John Darden
     --------------------
Title: CFO
      -------------------

2

EXHIBIT 10.49
[LETTERHEAD OF LOOMIS BENEFITS WEST, INC.]

January 1, 2002

Ward Benefits Administrators & Insurance Services, Inc. 610 West Ash Street, Suite 1500
San Diego, CA 92101

Gentlemen:

Commission Arrangement

Ward Benefits Administrators & Insurance Services, Inc. ("Ward Benefits") has been engaged in the business of providing third party insurance administration and related services to various businesses and insurance providers. Ward Benefits has advised us that Ward Benefits intends to cease engaging in such business activities in the immediate future.

Loomis Benefits West, Inc. ("LBW") intends to engage in the business of providing third party insurance administration and related services to various businesses and insurance providers. Ward Benefits has agreed to assist LBW in LBW's efforts to engage in such business activities, and LBW has agreed to compensate Ward Benefits for such assistance in accordance with the terms and conditions set forth below. The assistance to be provided to LBW by Ward Benefits includes introducing and referring to LBW business prospects that may require benefit administration services of the type to be provided by LBW.

1. Customer Introduction and Referrals. Ward Benefits shall use reasonable, good faith efforts to (i) introduce and refer to LBW potential customers that may require benefit administration services of the type to be provided by LBW, and (ii) cause its affiliates (including

Commission Arrangement -2- January 1, 2002

Ward North America Holding, Inc.) to refer to LBW potential customers that may require benefit administration services of the type to be provided by LBW.

2. Commissions. In consideration for the services to be provided for the benefit of LBW by Ward Benefits pursuant to Paragraph 1 above, LBW shall pay Ward Benefits an amount equal to (a) four percent (4%) of LBW's Base Gross Revenue (as hereinafter defined) for each of LBW's first two (2) fiscal years ending after January 1, 2002, and (b) six percent (6%) of LBW's Base Gross Revenue for each of LBW's third (3rd) through tenth (10th) fiscal years ending after January 1, 2002 (the "Base Revenue Commissions"). Base Revenue Commissions shall be payable to Ward Benefits monthly in arrears on or before the last day of the month following the month for which the Base Revenue Commissions are payable. Payment of Base Revenue Commissions shall be accompanied by a document reasonably identifying the customers and amounts for which payment is made.

3. Business Development Consideration. In addition to the Base Revenue Commissions, LBW shall pay Ward Benefits an amount equal to ten percent (10%) of the Gross Revenue derived by LBW from Referred Customers (as hereinafter defined) for each of LBW's first ten (10) fiscal years ending after January 1, 2002 (the "Business Development Consideration"). Business Development Consideration shall be calculated quarterly and paid in arrears to Ward Benefits within thirty (30) days following each calendar quarter. Payment of Business Development Consideration shall be accompanied by a document reasonably identifying the customers and amounts for which payment is made.

4. Defined Terms. The following terms shall have the following meanings when used in this letter agreement:

(a) "Base Gross Revenue" shall mean Gross Revenue exclusive of Gross Revenue derived from Referred Customers.

(b) "Gross Revenue" shall mean commissions and third party administration fees earned and received by LBW in the ordinary course of LBW's business less brokerage fees


Commission Arrangement -3- January 1, 2002

and commissions payable by LBW, refunds, rebates, credits, discounts and similar items. Gross Revenue shall be determined on a cash basis.

(c) "Referred Customers" shall mean customers of LBW that were not previously customers of Ward Benefits and that become customers of LBW after the date of this letter agreement through direct referral by any company affiliated with Ward North America Holding, Inc. ("Ward Affiliate") or through a broker or insurer referred by a Ward Affiliate, but shall exclude all business that LBW and Thomas Hedford develop by direct broker contact with existing brokers, and shall also exclude any past, present or future contacts that are developed.

5. No Obligation of LBW. Notwithstanding anything in this letter agreement to the contrary, LBW shall be under no obligation to, and shall have no liability to Ward Benefits for any failure to, engage in any business activities or to take any actions or expend any sums in furtherance of LBW's business activities and operations. All business activities and operations of LBW shall be undertaken at the sole discretion of LBW, and LBW shall not be liable to Ward Benefits for damages of any kind arising or resulting from LBW's engagement or non-engagement in business activities and operations.

6. Indemnification and Reimbursement by Ward Benefits. Ward Benefits shall indemnify and hold harmless LBW and its representatives, stockholders, controlling persons, and affiliates (collectively, the "Indemnified Persons"), and will reimburse the Indemnified Persons, for any loss, liability, claim, damage, expense (including reasonable costs of investigation and defense and reasonable attorneys' fees) or diminution of value, whether or not involving a third-party claim, arising from or in connection with any liabilities, duties and obligations of Ward Benefits are and shall remain the sole responsibility of Ward Benefits.

7. Independent Contractor. Ward Benefits is an independent contractor for all purposes under this letter agreement. Nothing in this letter agreement shall be deemed to constitute either party a partner of the other or a member of a joint venture enterprise with the other.

Commission Arrangement -4- January 1, 2002

8. Jurisdiction; Service of Process. Any action or proceeding seeking to enforce any provision of, or based on any right arising out of, this letter agreement shall be brought against any of the parties only in the courts of the Commonwealth of Pennsylvania, County of Berks, or, if it has or can acquire jurisdiction, in the United States District Court for the Eastern District of Pennsylvania, and each of the parties consents to the jurisdiction of such courts (and of the appropriate appellate courts) in any such action or proceeding and waives any objection to venue laid therein. The parties acknowledge and agree that the courts referenced in this Paragraph 8 shall have exclusive jurisdiction over any action or proceeding arising out of this letter agreement and any such action or proceeding shall be brought only in such courts. The prevailing party in any such action or proceeding shall be entitled to recover its reasonable attorneys' fees and costs.

9. Entire Agreement and Modification. This letter agreement supersedes all prior agreements between the parties with respect to its subject matter and constitutes a complete and exclusive statement of the terms of the agreement between the parties with respect to its subject matter. This letter agreement may not be amended except by a written agreement executed by the party to be charged with the amendment.

10. Governing Law. This letter agreement will be governed by and construed under the laws of the Commonwealth of Pennsylvania without regard to conflicts of laws principles.

11. Counterparts. This letter agreement may be executed in one or more counterparts, each of which will be deemed to be an original copy of this agreement and all of which, when taken together, will be deemed to constitute one and the same agreement.

12. Limited Audit Rights. Ward Benefits shall have the right, to be exercised not more often than twice per calendar year, with respect to each of LBW's first ten (10) fiscal years ending after January 1, 2002, at its sole expense and following not less than thirty (30) days prior written notice, to cause its designated representatives to review and copy the financial books and

Commission Arrangement -5- January 1, 2002

records of LBW pertaining to the Gross Revenue of LBW for periods for which LBW is obligated to make payments to Ward Benefits hereunder. Such review shall be conducted at the offices of LBW on dates mutually agreed upon by the parties.

If this letter accurately sets forth our mutual agreement, please sign where indicated below.

LOOMIS BENEFITS WEST, INC.

By /s/ J. R. Loomis
   -----------------------
   Name:  James R. Loomis
   Title: President

Agreed to this ____ day of January, 2002.

WARD BENEFITS ADMINISTRATORS &
INSURANCE SERVICES, INC.

By /s/ Jeff Ward
   ----------------------------
   Name:  Jeff Ward
   Title: CEO


EXHIBIT 99.3a
FIRST AMENDMENT
TO PROMISSORY NOTE

THIS FIRST AMENDMENT TO PROMISSORY NOTE (the "Amendment") is an amendment by and between ANCHOR PACIFIC UNDERWRITERS, INC., a Delaware corporation ("Obligor") and LEGION INSURANCE COMPANY, a Pennsylvania corporation ("Holder"). This Amendment is hereby incorporated into and shall be made part of the Promissory Note, dated January 12, 2001 (the "Note"), entered into by and between Obligor and Holder.

RECITALS

WHEREAS, pursuant to the Note, the entire principal amount which was the subject of the Convertible Note, along with accrued interest thereon, was to be payable by Obligor to Holder in one installment on or before June 30, 2001, or the entire principle, along with the accrued interest thereon, was to have been payable by Obligor to Holder by issuance to Holder of common shares of Obligor in the event that Obligor completed a private placement of common stock, as specified in the Note, on or before June 30, 2001;

WHEREAS, the obligations of Obligor to Holder, pursuant to the Note, remain outstanding and Obligor desires additional time to satisfy its obligations promised in the Note;

WHEREAS, Obligor and Holder now desire to amend the Note in certain respects;

NOW, THEREFORE, for good and valuable consideration, receipt of which is hereby acknowledged, and in consideration of the mutual promises and undertakings set forth herein and intending to be legally bound hereby, the Parties hereby agree as follows:

1. Obligor and Holder hereby agree that this Amendment shall be effective immediately upon execution;

2. Obligor and Holder hereby agree that Section 1 of the Note is amended to read in its entirety as follows:

"1. Repayment of Principal and Accrued Interest. The entire principal amount and accrued interest thereon shall be payable in one installment on December 31, 2001. A late fee shall be charged on all overdue amounts at ten percent (10%) per annum or the maximum amount permitted by law, whichever is greater. This Note may be prepaid at any time without permission or penalty."

3. Obligor and Holder hereby agree that Section 5 of the Note is amended to read in its entirety as follows:

"5. Automatic Redemption. This Note shall be automatically redeemable and the outstanding balance of principal and accrued interest under this Note will be payable by the issuance of Obligor's common shares to Holder in the event, on or before December 31, 2001. Obligor completes a private placement of common stock resulting in gross proceeds to Obligor of not less than Three Million Dollars ($3,000,000) ("the Minimum Offering"), not including the redemption of this Note described herein. In such event, within ten (10) days following the completion of the Minimum Offering, this Note shall be redeemed and satisfied in full by the issuance by Obligor to Holder of the number of Obligor's common shares that, in the aggregate, will be equal in value to the then outstanding balance of principle and accrued interest under this Note. For purposes of this Note, the agreed value of each of Obligor's common shares to be issued to Holder hereunder shall be the per share price realized by Obligor in the Minimum Offering.

4. Obligor and Holder hereby agree that Section 6 of the Note is amended to read in its entirety as follows:

"6. Note Purchase Agreement. In the event this Note is not redeemed by the issuance of Obligor's common stock as provided in Section 5 above and Obligor fails to repay the principal amount and all accrued interest by December 31, 2001, this Note shall be subject to the terms of that certain Note Purchase Agreement between Holder and Ward North America Holding. Inc., dated January 12, 2001 (the "Note Purchase Agreement"). The Note Purchase Agreement grants Holder the right to cause Ward North America Holding Inc., to purchase all Holder's rights, title, and interests under this Note and the Security Agreement, including its security interest in the Novacon business and assets, by issuing to Holder, or its assignee, the number of shares of Ward North America Holding, Inc., having an aggregate value equal to the unpaid balance of principal and interest under this Note using an agreed value of four dollars ($4) per share."

5. Obligor and Holder also hereby agree that:

(a) Except as modified by this Amendment, the terms and provisions of the Note are hereby ratified and confirmed and are and shall remain in full force and effect. Should any inconsistency arise between this Amendment and the Note as to the specific matters that are the subject of this Amendment, the terms and conditions of this Amendment shall control;

(b) This Amendment may be executed in any number of counterparts, each of which shall be an original but all of which together shall constitute one and the same instrument;


(c) The facsimile signature of any authorized representative of a Party hereto may be used at all times and for all purposes in place of an original signature.

(d) The Note, as amended by this Amendment, constitutes the entire agreement among the Parties hereto on the specific matters contained herein and no party shall be liable or bound to any other Party hereto in any manner by any warranties, representations or covenants except as specifically set forth herein:

(e) No provision of the Note, as so amended, may be modified, amended, waived or discharged, in whole or in part, except in accordance with its terms.

IN WITNESS WHEREOF, the Parties hereto have executed this Amendment as of the date set forth below.

ANCHOR PACIFIC                                  LEGION INSURANCE COMPANY
UNDERWRITERS, INC.

At San Diego, California                        At Philadelphia, Pennsylvania
this 21st day of November, 2001                 this ____ day of ________, 2001


BY: /s/ Jeffrey S. Ward                         BY: /s/ Andrew S. Walsh
    -------------------                             -------------------
    Jeffrey S. Ward                                 Andrew S. Walsh
    Chief Executive Officer                         Senior Vice-President and
                                                    General Counsel